Sử dụng mô hình phương trình cấu trúc để nghiên cứu tác động của kinh doanh điện tử đến tài sản CNTT và phi CNTT, quy trình và hiệu suất kinh doanh

Operational Research - Tập 13 - Trang 89-111 - 2011
Euripidis Loukis1, Pedro Soto-Acosta2, Konstantinos Pazalos1
1Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece
2Department of Management and Finance, University of Murcia, Murcia, Spain

Tóm tắt

Bài báo này điều tra tác động của việc áp dụng chiến lược kinh doanh điện tử lên hai đặc điểm tổ chức, vốn dần trở nên đặc biệt quan trọng đối với các tổ chức trong 20 năm qua, đó là tài sản công nghệ thông tin và truyền thông (CNTT) và quy trình kinh doanh, bên cạnh một đặc điểm 'truyền thống', đó là tài sản phi CNTT (thông thường), và cuối cùng thông qua chúng ảnh hưởng đến hiệu suất kinh doanh. Cơ sở lý thuyết của nó là Lý thuyết sự phù hợp của các tổ chức kết hợp với Hàm sản xuất Cobb-Douglas. Các kỹ thuật định lượng tiên tiến về mô hình phương trình cấu trúc (SEM) đã được áp dụng, cho phép ước lượng các mô hình đa lớp phức tạp bao gồm các biến trung gian vừa phụ thuộc (tức là bị ảnh hưởng bởi các yếu tố khác) vừa độc lập (tức là có ảnh hưởng đến các yếu tố khác) cùng một lúc, và cho phép điều tra các mối quan hệ phức tạp. Dữ liệu cấp công ty được thu thập từ cuộc khảo sát 271 công ty Hy Lạp đã được sử dụng để ước lượng một SEM kết nối các biến nêu trên. Kết quả cho thấy việc các công ty Hy Lạp áp dụng chiến lược kinh doanh điện tử dẫn đến sự thích nghi của quy trình kinh doanh của họ, điều này có tác động tích cực đến hiệu suất kinh doanh của họ, nhưng không dẫn đến đầu tư bổ sung vào tài sản CNTT hoặc phi CNTT. Cụ thể, kinh doanh điện tử thúc đẩy sự thích nghi của quy trình của các công ty Hy Lạp nhằm chủ yếu tăng cường điều phối phi thứ bậc phi tập trung trong nội bộ công ty, nhằm đối phó với độ phức tạp và sự không chắc chắn cao hơn mà kinh doanh điện tử mang lại, cũng như đáp ứng các yêu cầu kỹ thuật và vận hành cụ thể mà chiến lược này đặt ra.

Từ khóa

#Kinh doanh điện tử #tài sản CNTT #tài sản phi CNTT #quy trình kinh doanh #hiệu suất kinh doanh #mô hình phương trình cấu trúc

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