Using narrative networks to study enterprise systems and organizational change

Adrian Yeow1, Samer Faraj2
1Nanyang Business School, Nanyang Technological University, Singapore
2Desautels Faculty of Management, McGill University, Montreal, Quebec, Canada

Tài liệu tham khảo

Callon, 1986, Some elements of a sociology of translation: domestication of the scallops and the fishermen of St. Brieuc Bay, 196 Feldman, 2003, Reconceptualizing organizational routines as a source of flexibility and change, Adm Sci Q, 48, 94, 10.2307/3556620 Giddens, 1979 Latour, 1987 Lucas, 1988, Implementing packaged software, MIS Q, 12, 537, 10.2307/249129 Markus, 2008, A foundation for the study of IT effects: a new look at DeSanctis and Poole's concepts of structural features and spirit, J Assoc Inf Syst, 9, 609 Markus, 2000, Learning from adopters' experiences with ERP: problems encountered and success achieved, J Inf Technol, 15, 245, 10.1080/02683960010008944 McCarthy, 1982, The REA accounting model: a generalized framework for accounting systems in a shared data environment, Acc Rev, 554 Orlikowski, 2001, Research commentary: desperately seeking the “IT” in IT research—a call to theorizing the IT artifact, Information Systems Research, 12, 121, 10.1287/isre.12.2.121.9700 Pentland, 2007, Narrative networks: patterns of technology and organization, Organ Sci, 18, 781, 10.1287/orsc.1070.0283 Pentland, 2008, Designing routines: on the folly of designing artifacts, while hoping for patterns of action, Inf Organ, 18, 235, 10.1016/j.infoandorg.2008.08.001 Pentland, 1994, Organizational routines as grammars of action, Adm Sci Q, 39, 484, 10.2307/2393300 Sia, 2007, Enabling severity assessment of erp-organization misfits: honing in on ontological structure and context specificity, Eur J Inf Syst, 16 Soh, 2000, Cultural fits and misfits: is ERP a universal solution, Commun ACM, 43, 47, 10.1145/332051.332070 Wagner, 2006, The creation of ‘best practices’ software: myth, reality, and ethics, Inf Organ, 16, 251, 10.1016/j.infoandorg.2006.04.001 Yeow A. The work network model: understanding the interplay of actor, artifact, and action in technology-based change. Unpublished Dissertation, University of Maryland, College Park, College Park, MD; 2008. Yeow, 2008, Negotiating “best practices” in package software implementation, Inf Organ, 18, 1, 10.1016/j.infoandorg.2007.07.001