Nghiên cứu về việc sử dụng Web và công cụ tìm kiếm của người cao tuổi

Universal Access in the Information Society - Tập 4 - Trang 67-81 - 2005
Anne Aula1
1Tampere Unit for Computer–Human Interaction, Department of Computer Sciences, University of Tampere, Finland

Tóm tắt

Mười người cao tuổi đã được phỏng vấn về các yếu tố động lực thúc đẩy việc học cách sử dụng máy tính, cũng như những khía cạnh tích cực và tiêu cực liên quan đến việc này. Sau đó, họ được giao nhiệm vụ tìm kiếm và được quan sát khi sử dụng các công cụ tìm kiếm để tìm thông tin từ Internet. Tất cả các tình nguyện viên đã hoàn thành một số nhiệm vụ tìm kiếm trong phiên tìm kiếm. Mặc dù hiệu suất của họ trong các nhiệm vụ tìm kiếm là thỏa đáng, nhưng họ gặp phải một số vấn đề trong quá trình tương tác. Chẳng hạn, việc chỉnh sửa văn bản gặp khó khăn và việc hiểu cấu trúc của Web cùng với thuật ngữ sử dụng đã gây ra vấn đề. Dựa trên các quan sát, một giao diện người dùng tìm kiếm "thân thiện với người cao tuổi" được đề xuất.

Từ khóa

#người cao tuổi #học máy tính #công cụ tìm kiếm #giao diện người dùng #công nghệ thông tin

Tài liệu tham khảo

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