Usability assessment of scholarly publishers’ online journal interfaces
Tóm tắt
A well-designed and user-friendly online journal interface not only enhances researchers’ satisfaction but also bolsters the reputation of academic publishers within the scholarly community. Consequently, the present study undertakes an examination of the usability aspects pertaining to online journal interfaces offered by five prominent academic publishers: Wiley, Sage, Elsevier, Springer, and Taylor & Francis. This investigation encompasses a combination of user testing and post-questionnaire methodologies, aiming to accrue both quantitative and qualitative data concerning user task execution and satisfaction. The research findings spotlight the varying degrees of usability across major academic publishers and emphasize the critical role of design in enhancing researchers’ experiences. By identifying both usability strengths and weaknesses, along with offering actionable areas for improvement, this study adds a valuable perspective to the enhancement of academic journal interfaces.
Tài liệu tham khảo
Abras C, Maloney-Krichmar D, Preece J (2004) User-centered design. Bainbridge, W Encycl Human-Computer Interact. Thousand Oaks Sage Publ 37:445–456
Alasem AN (2013) Evaluating the usability of Saudi Digital Library’s Interface (SDL). In: Lecture Notes in Engineering and Computer Science, pp 178–181
Barnum CM, Dragga S (2001) Usability testing and research. Allyn and Bacon Inc
Bhosale U (2021) STM Report: global research trends and transformation in Open Access Publishing. In: Enago Acad
Bond RR, Finlay DD, Nugent CD et al (2014) A usability evaluation of medical software at an expert conference setting. Comput Methods Programs Biomed 113:383–395. https://doi.org/10.1016/j.cmpb.2013.10.006
Bornmann L, Haunschild R, Mutz R (2021) Growth rates of modern science: a latent piecewise growth curve approach to model publication numbers from established and new literature databases. Humanit Soc Sci Commun 8(1):1–15. https://doi.org/10.1057/s41599-021-00903-w
Dumas J, Redish J (1999) A practical guide to usability testing. Intellect Books
Forgues B, Liarte S (2013) Academic publishing: past and future. Manag 16:739–756. https://doi.org/10.3917/mana.165.0739
Hariri N, Norouzi Y (2011) Determining evaluation criteria for digital libraries’ user interface: a review. Electron Libr 29:698–722. https://doi.org/10.1108/02640471111177116/FULL/HTML
Hasan L, Morris A, Probets S (2012) A comparison of usability evaluation methods for evaluating e-commerce websites. Behav Inf Technol 31:707–737. https://doi.org/10.1080/0144929X.2011.596996
Hass C (2019) A practical guide to usability testing. In: Consumer Informatics and Digital Health. Springer Nature, Cham pp 107–124
Holzinger A (2005) Usability engineering methods for software developers. Commun ACM 48:71–74
Huang Z (2020) Usability of tourism websites: a case study of heuristic evaluation. New Rev Hypermedia Multimed 26:55–91. https://doi.org/10.1080/13614568.2020.1771436
Hurd JM, Blecic DD, Robinson AE (2014) Performance measures for electronic journals: a user-centered approach. Electronic resources and services in Sci-Tech libraries. Routledge, pp 57–71
ISO/TC 159/SC 4 (1998) Ergonomics of human-system interaction
Jeng J (2005) Usability assessment of academic digital libraries: effectiveness, efficiency, satisfaction, and learnability. Libri 55:96–121. https://doi.org/10.1515/LIBR.2005.96/HTML
Joo S, Lin S, Lu K (2011) A usability evaluation model for academic Library websites: Efficiency, Effectiveness and Learnability. J Libr Inf Stud 2:11–26
Kani-Zabihi E, Ghinea G, Chen SY (2006) Digital libraries: what do users want? Online Inf Rev 30:395–412. https://doi.org/10.1108/14684520610686292/FULL/HTML
Kengeri R, Seals CD, Harley HD et al (1998) Usability study of digital libraries: ACM, IEEE-CS, NCSTRL, NDLTD. Int J Digit Libr 2:157–169. https://doi.org/10.1007/s007990050044
Kling R, Callahan E (2003) Electronic journals, the internet, and scholarly communication. Annu Rev Inf Sci Technol 37:127–177. https://doi.org/10.1002/aris.1440370105
Lamb C (2004) Open access publishing models: opportunity or threat to scholarly and academic publishers? Learn Publ 17:143–150
Larivière V, Haustein S, Mongeon P (2015) The oligopoly of academic publishers in the digital era. PLoS ONE 10:e0127502. https://doi.org/10.1371/journal.pone.0127502
Lewis C (1982) Using the thinking aloud method in cognitive interface design. IBM Research Report RC 9265. IBM Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York
Macakoğlu ŞS, Peker S, Medeni İT (2023) Accessibility, usability, and security evaluation of universities’ prospective student web pages: a comparative study of Europe, North America, and Oceania. Univers Access Inf Soc 22:671–683. https://doi.org/10.1007/s10209-022-00869-9
Menekse Dalveren GG, Peker S (2021) Accessibility and usability evaluation of digital library article pages. In: App and Website Accessib. ility Developments and Compliance Strategies. IGI Global, 2022. pp 58–76. https://doi.org/10.4018/978-1-7998-7848-3.ch003
Nielsen J (1993) Usability Engineering. Morgan Kaufmann
Nielsen J (2006) Quantitative studies: how many users to test? In: Nielsen Norman Gr. Available at: https://www.nngroup.com/articles/quantitative-studies-how-many-users/
Noh Y (2010) A study on developing evaluation criteria for electronic resources in evaluation indicators of libraries. J Acad Librariansh 36:41–52. https://doi.org/10.1016/j.acalib.2009.11.005
Okhovati M, Karami F, Khajouei R (2017) Exploring the usability of the central library websites of medical sciences universities. J Librariansh Inf Sci 49:246–255. https://doi.org/10.1177/0961000616650932
Rubin J, Chisnell D (2008) Handbook of usability testing: how to plan, design and conduct effective tests. John Wiley and Sons
Van Den Haak MJ, De Jong MDT, Schellens PJ (2003) Retrospective vs. concurrent think-aloud protocols: testing the usability of an online library catalogue. Behav Inf Technol 22:339–351. https://doi.org/10.1080/0044929031000
Verkijika SF, De Wet L (2018) A usability assessment of e-government websites in Sub-saharan Africa. Int J Inf Manage 39:20–29. https://doi.org/10.1016/j.ijinfomgt.2017.11.003
Walia PK, Gupta M (2013) Usability analysis of homepage of websites of national libraries in Asia. Libr Philos Pract 2013:1–21
Ware M, Mabe M, Consulting MW (2015) The STM Report: An overview of scientific and scholarly journal publishing
Zhang X, Liu J, Li Y, Zhang Y (2009) How usable are operational digital libraries: a usability evaluation of system interactions. In: EICS’09 - Proceedings of the ACM SIGCHI Symposium on Engineering Interactive Computing Systems. pp 177–186
