Tourists' information search: the differential impact of risk and uncertainty avoidance

International Journal of Tourism Research - Tập 12 Số 4 - Trang 321-333 - 2010
Vanessa Quintal1, Julie Lee2, Geoffrey N. Soutar2
1School of Marketing, Curtin University of Technology, Bentley, Western Australia, Australia.
2Business School University of Western Australia Crawley Western Australia Australia

Tóm tắt

AbstractWhile studies in and out of tourism contexts have explored risk and/or uncertainty avoidance's impact on information search, few have clarified whether the two constructs impact differentially on information search. To examine this issue, data were collected from large online panels in Australia, China and Japan. The risk and uncertainty avoidance scales were reliable, had convergent and discriminant validity and were invariant across the three country samples. As expected, uncertainty avoidance was positively related to the extent of information search in all three country samples, whereas risk avoidance was not. This suggests that the constructs are distinct and may impact at different stages of decision‐making. Copyright © 2009 John Wiley & Sons, Ltd.

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Thông tin xuất bản

International Journal of Tourism Research

Tập 12 Số 4

321-333

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