Ngành Du Lịch Trong Tình Trạng Rủi Ro: Một Cuộc Tổng Quan Về Rủi Ro Và Rủi Ro Cảm Nhận Trong Ngành Du Lịch

Elaine Chiao Ling Yang1, Vikneswaran Nair2
1Griffith University, Queensland, Australia
2Taylor’s University, Subang Jaya, Malaysia

Tóm tắt

Kể từ sau cuộc tấn công ngày 11 tháng 9 năm 2001, một loạt các thảm kịch lớn đã xảy ra, bao gồm sự bùng phát của SARS, các vụ đánh bom ở Bali và sóng thần châu Á, đã tấn công ngành du lịch trên toàn cầu. Tác động của những khủng hoảng này là chưa từng có và do đó, làm nổi bật sự cần thiết phải xem xét lại các tài liệu hiện có về rủi ro trong du lịch. Bài báo này xem xét khái niệm đa chiều về rủi ro trong du lịch bằng cách phân tích 46 bài báo được chọn theo hướng dẫn của phân tích nội dung. Các phát hiện được phân loại thành bốn chủ đề ý nghĩa lớn: (1) khái niệm về rủi ro, an toàn và bảo mật; (2) xu hướng nghiên cứu về rủi ro trong du lịch; (3) các định nghĩa và yếu tố tiên quyết của rủi ro cảm nhận; và (4) rủi ro như một yếu tố tích cực. Dựa trên phân tích, một khung khái niệm được đề xuất cho các nghiên cứu trong tương lai. Sự độc đáo của nghiên cứu này nằm ở nỗ lực xây dựng một khung khái niệm toàn diện về nhận thức rủi ro trong du lịch, vì tài liệu hiện có có xu hướng thiên lệch về thực nghiệm, dẫn đến các khung lý thuyết không được sử dụng hiệu quả hoặc bị áp dụng một cách phân mảnh.

Từ khóa

#rủi ro trong du lịch #an toàn #bảo mật #phân tích nội dung #cảm nhận rủi ro

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