The perception gap among buyer and suppliers in the semiconductor industry

Supply Chain Management - Tập 4 Số 5 - Trang 231-241 - 1999
BowonKim1, KyungbaePark2, TaesikKim3
1Assistant Professor at KAIST Graduate School of Management, Seoul, Korea.
2Doctoral Candidate at KAIST Graduate School of Management, Seoul, Korea.
3Senior Manager at Fairchild Korea Semiconductor Ltd, Kyunggi‐Do, Korea.

Tóm tắt

Strong and productive partnerships between buyers and suppliers are important for effective outsourcing. Such partnerships should be based on mutual understanding, which can be hampered by a perception gap between the supply chain partners with respect to what are the critical factors for a successful buyer‐supplier relationship. The nature of such a perception gap is explored by looking into the partnership between a Korean semiconductor manufacturer and its suppliers. Results indicate that there exist statistically significant differences in some of the perceptions both between the manufacturer and its suppliers and among the suppliers according to their production capability and product requirement.

Từ khóa


Tài liệu tham khảo

Bacharach, S.B. and Lawler, J.L. (1984), Bargaining: Power, Tactics, and Outcomes, Jossey‐Bass, San Francisco, CA.

Deavers K.L. (1997), “Outsourcing: a competitiveness strategy, not a search for low wages”, Journal of Labor Research, Vol. 18 No. 4, pp. 1‐10.

Dwyer, F.R. and Walker, C.C. (1981), “Bargaining in an asymmetrical power structure”, Journal of Marketing, Vol. 45 No. 1, pp. 104‐15.

Ellram, L.M. (1995), Partnering Pitfalls and Success Factors, National Association of Purchasing Management.

Farnham, A. (1989), “The trust gap”, Fortune, Vol. 120 No. 14, pp. 56‐64.

Ferdows, K. and de Meyer, A. (1990), “Lasting improvements in manufacturing performance: in search of a new theory”, Journal of Operations Management, Vol. 9 No. 2, pp. 168‐85.

Fisher, R. and Ury, W. (1991), Getting to YES: Negotiating Agreement without Giving in., 2nd ed., Penguin Books, New York, NY.

Ganesan, S. (1994), “Determinants of long‐term orientation in buyer‐seller relationships”, Journal of Marketing, Vol. 58 No. 2, pp. 1‐19.

Harrigan, K.R. and Newman, W.H. (1990), “Bases of interorganization cooperaton: propensity, power, persistence”, Journal of Management Studies, Vol. 27, pp. 417‐34.

Kalwani, M.U. and Narayandas, N. (1995). “Long‐term manufacturer‐supplier relationship relationships: do they pay off for supplier firms?”, Journal of Marketing, Vol. 59, pp. 1‐16.

Kim, J.S. and Arnold, P. (1993), “Manufacturing competence and business performance: a framework and empirical analysis’, International Journal of Operations & Production Management, Vol. 13 No. 10.

Landeros, R., Reck, R. and Plank, R.E. (1995), “Maintaining buyer‐supplier partnerships”, International Journal of Purchasing and Materials Management, Vol. 31 No. 3, pp. 3‐12.

Lax, D.A. and Sebenius, J.K. (1986), The Managers as Negotiator, Free Press, New York, NY.

Leong, G.K., Snyder, D.L. and Ward, P.T. (1990), “Research in the process and content of manufacturing strategy”, Omega, Vol. 18 No. 2, pp. 109‐22.

Mangold, W.G. and Babakus, E. (1990), “Monitoring service quality”, Review of Business, Vol. 11 No. 4, pp. 21‐7.

Parasuraman, A., Zeithal, V.A. and Berry, L.L (1985), “A conceptual model of service quality and its implications for future research’, Journal of Marketing, Vol. 49, Fall, pp. 41‐50.

Parasuraman, A., Zeithal, V.A. and Berry, L.L. (1988). “SERVQUAL: A multiple‐item scale for measuring consumer perceptions of service quality”, Journal of Retailing, Vol. 64 No. 1, pp. 12‐40.

Pfeffer, J. and Salancick, G.K. (1978), The External Control of Organization, Harper and Row, New York, NY.

Prahalad, C.K. and Hamel, G. (1990), “The core competence of the corporation”, Harvard Business Review, Vol. 68, May‐June, pp. 79‐91.

Schelling, T. (1956), “An essay on bargaining”, American Economic Review, Vol. 46, pp. 281‐306.

Skinner, W. (1978), Manufacturing in the Corporate Strategy, John Wiley, New York.

Smith, K.G., Carroll, S.J. and Ashford, S.J. (1995), “Intra‐ and inter‐organizational cooperation: toward a research agenda”, Academy of Management Journal, Vol. 38, pp. 7‐23.

Swamidass, P. and Newell, W. (1987), “Manufacturing strategy, environmental uncertainty and performance: A path analytic model”, Management Science, Vol. 33 No. 4, pp. 509‐24.

Yan, A. and Gray, B. (1994), “Bargaining power, management control, and performance in United States‐China joint ventures: a comparative case study”, Academy of Management Journal, Vol. 37 No. 6, pp. 1476‐517.

Zaheer, A., McEvily, B. and Perrone, V. (1998), “Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance”, OrganizationScience, Vol. 9 No. 2, pp. 141‐59.