The moderating effect of supply chain role on the relationship between supply chain practices and performance

Emerald - 2011
Lori S.Cook1, Daniel R.Heiser1, KaushikSengupta2
1DePaul University, Chicago, Illinois, USA
2Hofstra University, Hempstead, New York, USA

Tóm tắt

PurposeThe purpose of this paper is to examine the relationships between specific supply chain practices and organizational performance and whether this relationship is moderated by the role that a company assumes in its respective supply chain.Design/methodology/approachThis paper uses regression analysis and the relative weights method to analyze a set of survey data from respondents within the non‐academic, North American membership of the Institute of Supply Management.FindingsThe results show that the supply chain role for a company makes a difference in terms of the specific supply chain practices that lead to better performance. Further, there is a clear indication that the relative importance of a specific practice varies across the supply chain roles thereby indicating that a general link between practice and performance may be erroneous without considering the specific context of the company concerned.Research limitations/implicationsSupply chain practices are complex constructs. While this study shows the effect of broadly‐accepted supply chain practices on performance, not all possible practices are covered in the study. Additional practices not considered may have an effect on company performance and future research may improve upon the findings by extending the analysis to include an expanded segmentation of supply chain role.Practical implicationsThe results of the study serve as a practical guideline for managers that not all practices would be effective for all companies. Managers must look at the role‐specific context of their organization in the supply chain before deciding which practices are likely to be appropriate.Originality/valueThis paper expands the current body of research in the supply chain area by examining the supply chain roles of manufacturer, distributor, retailer and service provider. This is a much broader construct than the more common dyadic treatment of a supply chain consisting only of a customer and supplier, and adds a new contextual dimension to supply chain research. In addition, service provider as a supply chain role has been hardly researched before.

Từ khóa


Tài liệu tham khảo

Akyuz, G.A. and Rehan, M. (2009), “Requirements for forming an ‘e‐supply chain’”, International Journal of Production Research, Vol. 47 No. 12, pp. 3265‐87.

Armstrong, J.S. and Overton, T.S. (1977), “Estimating non‐response bias in mail surveys”, Journal of Marketing Research, Vol. 3 No. 14, pp. 396‐402.

Auramo, J., Kauremaa, J. and Tanskanen, K. (2005), “Benefits of IT in supply chain management: an explorative study of progressive companies”, International Journal of Physical Distribution & Logistics Management, Vol. 35 No. 2, pp. 82‐100.

Campbell, D.T. (1960), “Recommendations for APA test standards regarding construct, trait and discriminant validity”, American Psychologist, Vol. 15, pp. 546‐53.

Campbell, D.T. and Fiske, D.W. (1959), “Convergent and discriminant validation by the multitrait‐multimethod matrix”, Psychological Bulletin, Vol. 56, pp. 81‐105.

Chen, I.J. and Paulraj, A. (2004a), “Towards a theory of supply chain management: the constructs and measurements”, Journal of Operations Management, Vol. 22 No. 2, pp. 119‐50.

Chen, I.J. and Paulraj, A. (2004b), “Understanding supply chain management: critical research and a theoretical framework”, International Journal of Production Research, Vol. 42 No. 1, pp. 131‐63.

Chen, I.J., Paulraj, A. and Lado, A.A. (2004), “Strategic purchasing, supply management, and firm performance”, Journal of Operations Management, Vol. 6 No. 22, pp. 505‐23.

Choi, T.Y. and Hartley, J.L. (1996), “An exploration of supplier selection practices across the supply chain”, Journal of Operations Management, Vol. 14 No. 4, pp. 333‐43.

Choi, T.Y. and Kim, Y. (2008), “Structural embeddedness and supplier management: a network perspective”, Journal of Supply Chain Management, Vol. 44 No. 4, pp. 5‐13.

Choi, T.Y. and Wu, Z. (2009), “Triads in supply networks: theorizing buyer‐supplier‐supplier relationships”, Journal of Supply Chain Management, Vol. 45 No. 1, pp. 8‐25.

Cigolini, R., Cozzi, M. and Perona, M. (2004), “A new framework for supply chain management conceptual model and empirical test”, International Journal of Operations & Production Management, Vol. 24 No. 1, pp. 7‐41.

Cochran, C.C. (1999), “Gender influences on the process and outcomes of rating performance”, Unpublished doctoral dissertation, University of Minnesota, Twin Cities Campus, Saint Paul, MN.

Croom, S., Romano, P. and Giannakis, M. (2000), “Supply chain management: an analytical framework for critical literature review”, European Journal of Purchasing & Supply Management, Vol. 6, pp. 67‐83.

De Toni, A. and Nassimbeni, G. (1999), “Buyer‐supplier operational practices, sourcing policies and plant performance: result of an empirical research”, International Journal of Production Research, Vol. 37 No. 3, pp. 597‐619.

Ellram, L.M., Tate, W.L. and Billington, C. (2004), “Understanding and managing the services supply chain”, Journal of Supply Chain Management, Vol. 40 No. 4, pp. 17‐32.

Field, J.M. and Meile, L.C. (2008), “Supplier relations and supply chain performance in financial services processes”, International Journal of Operations & Production Management, Vol. 28 No. 2, pp. 185‐206.

Frohlich, M.T. (2002), “Techniques for improving response rates in OM survey research”, Journal of Operations Management, Vol. 20 No. 1, pp. 53‐63.

Frohlich, M.T. and Westbrook, R. (2001), “Arcs of integration: an international study of supply chain strategies”, Journal of Operations Management, Vol. 19 No. 2, pp. 185‐200.

Frohlich, M.T. and Westbrook, R. (2002), “Demand chain management in manufacturing and services: web‐based integration, drivers and performance”, Journal of Operations Management, Vol. 20 No. 6, pp. 729‐45.

Giannakis, M. and Croom, S.R. (2004), “Toward the development of a supply chain management paradigm: a conceptual frameworks”, Journal of Supply Chain Management, Vol. 40 No. 2, pp. 27‐37.

Gimenez, C. and Lourenco, H.R. (2008), “e‐SCM: internet's impact on supply chain processes”, International Journal of Logistics Management, Vol. 19 No. 3, pp. 309‐43.

Gunasekaran, A., Patel, C. and Tirtiroglu, E. (2001), “Performance measures and metrics in a supply chain environment”, International Journal of Operations & Production Management, Vol. 21 No. 1, pp. 71‐87.

Hahn, C.K., Pinto, P.A. and Brag, D.J. (1983), “Just‐in‐time purchasing and the partnership strategy”, Journal of Purchasing & Materials Management, Vol. 19 No. 3, pp. 2‐10.

Hair, J.F., Tatham, R.L., Anderson, R.E. and Black, W. (1998), Multivariate Data Analysis, 5th ed., Prentice‐Hall, Upper Saddle River, NJ.

Ho, D.C.K., Au, K.F. and Newton, E. (2002), “Empirical research on supply chain management: a critical review and recommendations”, International Journal of Production Research, Vol. 40 No. 17, pp. 4415‐30.

Hsu, C.C, Kannan, V.R., Tan, K.C. and Leong, G.K. (2008), “Information sharing, buyer‐supplier relationships, and firm performance: a multi‐region analysis”, International Journal of Physical Distribution and Logistics Management, Vol. 38 No. 4, pp. 296‐310.

Jin, B. (2006), “Performance implications of information technology implementation in an apparel supply chain”, Supply Chain Management: An International Journal, Vol. 11 No. 4, pp. 309‐16.

Johnson, J.W. (2000), “A heuristic method for estimating the relative weight of predictor variables in multiple regression”, Multivariate Behavioral Research, Vol. 35 No. 1, pp. 1‐19.

Johnson, J.W. (2001a), “Computer program exchange – RWEIGHT: computing the relative weight of predictors in a regression equation”, Applied Psychological Measurement, Vol. 25 No. 4, p. 342.

Johnson, J.W. (2001b), “The relative importance of task and contextual performance dimensions to supervisor judgments of overall performance”, Journal of Applied Psychology, Vol. 86 No. 5, pp. 984‐96.

Johnson, J.W. and LeBreton, J.M. (2004), “History and use of relative importance indices in organizational research”, Organizational Research Methods, Vol. 7 No. 3, pp. 238‐57.

Jonsson, P., Kjellsdoter, L. and Rudberg, M. (2007), “Applying advanced planning systems for supply chain planning: three case studies”, International Journal of Physical Distribution & Logistics Management, Vol. 37 No. 10, pp. 816‐34.

Kampstra, R.P., Ashayeri, A. and Gattorna, J.L. (2006), “Realities of supply chain collaboration”, International Journal of Logistics Management, Vol. 17 No. 3, pp. 312‐30.

Karkkainen, M., Laukannen, S., Sarpola, S. and Kempainnen, K. (2007), “Roles of interfirm information systems in supply chain management”, International Journal of Physical Distribution & Logistics Management, Vol. 37 No. 4, pp. 264‐86.

Kim, S.W. (2006), “Effects of supply chain management practices, integration and competition capability on performance”, Supply Chain Management: An International Journal, Vol. 11 No. 3, pp. 241‐8.

Lambert, D.M. and Harrington, T.C. (1990), “Measuring non‐response bias in mail surveys”, Journal of Business Logistics, Vol. 11 No. 2, pp. 5‐25.

Lau, J.S.K., Huang, G.Q. and Mak, K.L. (2004), “Impact of information sharing on inventory replenishment in divergent supply chains”, International Journal of Production Research, Vol. 42 No. 5, pp. 919‐41.

Lee, H.L. and Whang, S. (1999), “Information sharing in a supply chain”, GSB Research Paper No. 1549, Stanford University, Stanford, CA.

Lejeune, M.A. and Yakova, N. (2005), “On characterizing the 4 C's in supply chain management”, Journal of Operations Management, Vol. 23 No. 1, pp. 81‐100.

Li, G., Yan, H., Wang, S. and Xia, Y. (2005a), “Comparative analysis on value of information sharing in supply chains”, Supply Chain Management: An International Journal, Vol. 10 No. 1, pp. 34‐46.

Li, S., Rao, S.S., Ragu‐Nathan, T.S. and Ragu‐Nathan, B. (2005b), “Development and validation of a measurement instrument for studying supply chain management practices”, Journal of Operations Management, Vol. 23 No. 6, pp. 618‐41.

Lievens, F., Highhouse, S. and De Corte, W. (2003), “The importance of traits and abilities in managers, hirability decisions as a function of method of assessment”, paper presented at the 18th Annual Conference of the Society of Industrial and Organizational Psychology, Orlando, FL.

Lockamy, A. III and McCormack, K. (2004), “Linking SCOR planning practices to supply chain performance: an exploratory study”, International Journal of Operations & Production Management, Vol. 24 No. 12, pp. 1192‐218.

Lumsden, K. and Mirzabeiki, V. (2008), “Determining the value of information for different partners in the supply chain”, International Journal of Physical Distribution & Logistics Management, Vol. 38 No. 9, pp. 659‐73.

Mason, C.H. and Perreault, W.D. Jr (1991), “Collinearity, power, and interpretation of multiple regression analysis”, Journal of Marketing Research, Vol. 28 No. 8, pp. 268‐80.

Mentzer, J.T., DeWitt, W., Min, S., Nix, N.W., Smith, C.D. and Zacharia, Z. (2001), “Defining supply chain management”, Journal of Business Logistics, Vol. 22 No. 2, pp. 1‐26.

Narasimhan, R. and Kim, S.W. (2002), “Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms”, Journal of Operations Management, Vol. 20 No. 3, pp. 303‐23.

Narasimhan, R., Kim, S.W. and Tan, K.C. (2008), “An empirical investigation of supply chain strategy typologies and relationships to performance”, International Journal of Production Research, Vol. 46 No. 18, pp. 5231‐59.

Sachan, A. and Datta, S. (2005), “Review of supply chain management and logistics research”, International Journal of Physical Distribution & Logistics Management, Vol. 35 No. 9, pp. 664‐705.

Sandberg, E. (2007), “Logistics collaboration in supply chains: practice vs theory”, The International Journal of Logistics Management, Vol. 18 No. 2, pp. 274‐93.

Sanders, N.R. and Premus, R. (2002), “IT applications in supply chain organizations: a link between competitive priorities and organizational benefits”, Journal of Business Logistics, Vol. 23 No. 1, pp. 65‐83.

Sengupta, K., Heiser, D.R. and Cook, L.S. (2006), “Manufacturing and service supply chain performance: a comparative analysis”, Journal of Supply Chain Management, Vol. 42 No. 4, pp. 5‐16.

Sezen, B. (2008), “Relative effects of design, integration and information sharing on supply chain performance”, Supply Chain Management: An International Journal, Vol. 13 No. 3, pp. 233‐40.

Shang, J., Yildirim, T.P., Tadikamalla, P., Mittal, V. and Brown, L.H. (2009), “Distribution network redesign for marketing competitiveness”, Journal of Marketing, Vol. 73 No. 2, pp. 146‐63.

Singh, P.J., Smith, A. and Sohal, A.S. (2005), “Strategic supply chain management issues in the automotive industry: an Australian perspective”, International Journal of Production Research, Vol. 43 No. 16, pp. 3375‐99.

Straub, D.W. (1989), “Validating instruments in MIS research”, MIS Quarterly, June, pp. 147‐69.

Tan, K.C. (2002), “Supply chain management: practices, concerns and performance issues”, The Journal of Supply Chain Management, Vol. 38 No. 1, pp. 42‐53.

Tan, K.C., Lyman, S.B. and Wisner, J.D. (2002), “Supply chain management: a strategic perspective”, International Journal of Operations & Production Management, Vol. 22 No. 6, pp. 614‐31.

Tan, K.C., Kannan, V., Handfield, R. and Ghosh, S. (1999), “Supply chain management: an empirical study of its impact on performance”, International Journal of Operations & Production Management, Vol. 19 No. 10, pp. 1034‐52.

Tracey, M., Lim, J.S. and Vonderembse, M.A. (2005), “The impact of supply‐chain management capabilities on business performance”, Supply Chain Management: An International Journal, Vol. 10 No. 3, pp. 179‐91.

US Retail Industry Publicly Traded Company List and Stock Exchange Symbols (2010), About.com Retail Industry Data, available at: http://retailindustry.about.com/od/topusretailcompanies/a/pulicretailstorelist.htm.

Vereecke, A. and Muylle, S. (2006), “Performance improvement through supply chain collaboration in Europe”, International Journal of Operations & Production Management, Vol. 26 No. 11, pp. 1176‐98.

Vickery, S.K., Jayaram, J., Droge, C. and Calantone, R. (2003), “The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships”, Journal of Operations Management, Vol. 21 No. 5, pp. 523‐39.

Wang, C., Fergusson, C., Parry, D. and Antony, J. (2008), “A conceptual case‐based model for knowledge sharing among supply chain members”, Business Process Management Journal, Vol. 14 No. 2, pp. 147‐65.

Williams, Z. and Moore, R. (2007), “Supply chain relationships and information capabilities: the creation and use of information power”, International Journal of Physical Distribution & Logistics Management, Vol. 37 No. 6, pp. 469‐83.

Zhao, X. and Xie, J. (2002), “Forecasting errors and the value of information sharing in a supply chain”, International Journal of Production Research, Vol. 40 No. 2, pp. 311‐35.

Zhao, X., Xie, J. and Leung, J. (2002a), “The impact of forecasting errors and the value of information sharing in a supply chain”, European Journal of Operational Research, Vol. 142, pp. 312‐44.

Zhao, X., Xie, J. and Zhang, W.J. (2002b), “The impact of information sharing and ordering coordination on supply chain performance”, Supply Chain Management: An International Journal, Vol. 7 No. 1, pp. 24‐40.

Thông tin
Thông tin xuất bản

Emerald

Thông tin tác giả