The integration between knowledge management and dynamic capabilities in agile organizations

Management Decision - Tập 57 Số 8 - Trang 1960-1979 - 2019
Fábio Lotti Oliva1, Marcelo Henrique Gomes Couto1, Ricardo Fernandes Santos1, Stefano Bresciani2
1Department of Business Administration, Universidade de Sao Paulo, Sao Paulo, Brazil
2Department of Business Administration, Universita degli Studi di Torino Dipartimento di Management, Torino, Italy

Tóm tắt

PurposeThe purpose of this paper is to describe and analyze how the integration between knowledge management and dynamic capabilities in contexts that demand organizational agility contributes to the management by objectives.Design/methodology/approachTo achieve the proposed objective, the present paper adopts the single case study in the startup Effecti. For data collection, semi-structured interviews were carried out, analyzeda posteriorithrough the technique of content analysis. From the loads of evidence observed, a model was presented that consists of different management theories and that guides the management by objectives process of a startup.FindingsThe proposed model proves to be able to describe the modus operandi of a startup and enables it to develop the cycles of testing, measurement and seizure of knowledge, largely stimulated and inherent to the creation process of new businesses in dynamic and uncertain contexts.Practical implicationsIt is expected that the research results presented in details can illustrate concrete examples of application of the main concepts: agile organization, dynamic capabilities, knowledge management, performance assessment, enterprise risk management and management by objectives.Originality/valueThe originality of this study is focused on the integration of conceptual triad and its application in the case study of a startup: agile organization, dynamic capabilities and knowledge management.

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