The Pensions Ombudsman: Recent developments

The recently appointed Ombudsman discusses the effect of a change in the holder of the post. He has recently determined that a collective agreement cannot overrule the provisions of a statutory scheme. Responsibility for decisions about ill-health retirements rest with trustees and not those advising them. Members should have an opportunity to comment on relevant information before key decisions are taken, and trustees should give reasons for their decisions. The Ombudsman is there to provide remedies beyond those available through litigation.