Technology Adaptation in E-commerce:
Tóm tắt
Từ khóa
Tài liệu tham khảo
Ajzen, 1980
Alba, 1997, Interactive home shopping: consumer, retailer and manufacturer incentives to participate in electronic marketplaces, Journal of Marketing, 61, 38, 10.2307/1251788
Bagozzi, 1988, On the evaluation of structural equation models, Journal of the Academy of Marketing Science, 16, 74, 10.1007/BF02723327
Barney, 1991, Firm resources and sustained competitive advantage, Journal of Management, 17, 99, 10.1177/014920639101700108
Baty, 1995, InterShop: enhancing the vendor/customer dialectic in electronic shopping, Journal of Management Information Systems, 11, 9, 10.1080/07421222.1995.11518058
Benassi, 1999, TRUSTe: an online privacy seal program, Communications of the ACM, 42, 56, 10.1145/293411.293461
Benbasat, 1986, An investigation of the effectiveness of color and graphical presentation under varying time constraints, MIS Quarterly, 10, 59, 10.2307/248881
Blakney, 1994, Retail attributes: influence on shopping mode choice behavior, Journal of Managerial Issues, 6, 101
Byrne, 1998
Carlson, J.R and Zmud, R.W.(1994) Channel expansion theory: a dynamic view of media and information richness perception. Academy of Management, Best Papers, 280–284.
Chau, 1996, An empirical assessment of a modified technology acceptance model, Journal of Management Information Systems, 13, 85, 10.1080/07421222.1996.11518128
Chiger, 1997, List shopping, online, Catalog Age, 14, 95
Clarke, 1999, Internet privacy concerns confirm the case for intervention, Communications of the ACM, 42, 60, 10.1145/293411.293475
Cole, P.E., Cole, W., Dowell, W., Pascual, A.M. and Jackson, D.S. (1998) Virtual shopping: is it better than the real thing? Time, pp. 36–39.
Consalves, 1999, A customer resource life cycle interpretation of the impact of the world wide web on competitiveness: expectations and achievements, International Journal of Electronic Commerce, 4, 103, 10.1080/10864415.1999.11518359
Cronin, 1992, Measuring service quality: a reexamination and extension, Journal of Marketing, 56, 55, 10.2307/1252296
Daft, 1986, Organizational information requirements, media richness and structural design, Management Science, 32, 554, 10.1287/mnsc.32.5.554
Darden, 1983
Davis, F. D. (1986) A technology acceptance model for empirically testing new end-user information systems: theory and results. Doctoral dissertation, MIT Sloan School of Management, Cambridge, MA.
Davis, 1989, Perceived usefulness, perceived ease of use and user acceptance of information technology, MIS Quarterly, 13, 319, 10.2307/249008
Davis, 1989, User acceptance of computer technology: a comparison of two theoretical models, Management Science, 35, 982, 10.1287/mnsc.35.8.982
DeSarbo, 1999, A latent structure double hurdle regression model for exploring heterogeneity in consumer search patterns, Journal of Econometrics, 89, 423
Dewan, 2000, Adoption of internet-based product customization and pricing strategies, Journal of Management Information Systems, 17, 9, 10.1080/07421222.2000.11045644
Dillard, S.J. (1992) PC users intentions to adopt online shopping (computer services, videotex shopping). Doctoral dissertation, The Florida State University.
El-Shinnawy, M.M. and Markus, M.L. (1992) Media richness theory and new electronic communication media: a study of voice mail and electronic mail. In Proceedings of the Thirteenth International Conference on Information Systems, J.I. DeGross, J.D. Becker and J.J. Elam (eds.), Dallas TX, pp. 91–105.
Fisk, 1993, Tracking the evolution of the services marketing literature, Journal of Retailing, 69, 61, 10.1016/S0022-4359(05)80004-1
Gefen, 2000, The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption, Journal of the Association for Information Systems, 1, 8, 10.17705/1jais.00008
Glazer, 1991, Marketing in an information-intensive environment: strategic implications of knowledge as an asset, Journal of Marketing, 55, 1, 10.2307/1251953
Gogan, 1997, The webs impact on selling techniques: historical perspective and early observations, International Journal of Electronic Commerce, 1, 89, 10.1080/10864415.1996.11518284
Greene, 1997, Whos zoomin who on the web?, Black Enterprise, 28, 40
Hoffman, 1996, Commercial scenarios for the web: opportunities and challenges, Journal of Computer-Mediated Communication, 1, 3
Hu, 1999, Examining the technology acceptance model using physician acceptance of telemedicine technology, Journal of Management Information Systems, 16, 91, 10.1080/07421222.1999.11518247
Jarvenpaa, 1997, Consumer reactions to electronic shopping on the world wide web, International Journal of Electronic Commerce, 1, 59, 10.1080/10864415.1996.11518283
Joreskog, 1993, Testing structural equation models, 294
Keil, 1995, Usefulness and ease of use: field study evidence regarding task considerations, Decision Support Systems, 13, 75, 10.1016/0167-9236(94)E0032-M
Kneider, 1979, Physical planning for the retail store, RIA Cost & Management, 53, 42
Koloszyc, 1999, Electronic merchants strengthen security policies against network intrusions, Stores, 81, 60
Lee, 1994, Electronic mail as a medium for rich communication: an empirical investigation using hermeneutic interpretation, MIS Quarterly, 18, 143, 10.2307/249762
Leidecker, 1984, Identifying and using critical success factors, Long-Range Planning, 17, 26, 10.1016/0024-6301(84)90163-8
Lucas, 1999, Technology use and performance: a field study of broker workstations, Decision Sciences, 30, 291, 10.1111/j.1540-5915.1999.tb01611.x
MacCallum, 1996, Power analysis and determination of sample size for covariance structure modeling, Psychological Methods, 1, 130, 10.1037/1082-989X.1.2.130
Machlis, 1999, Online shoppers want on-time delivery, Computerworld, 33, 43
Maignan, 1997, The nature and social uses of the internet: a qualitative investigation, Journal of Consumer Affairs, 31, 346, 10.1111/j.1745-6606.1997.tb00395.x
Markus, 1994, Electronic mail as the medium of managerial choice, Organization Science, 5, 502, 10.1287/orsc.5.4.502
Moore, 1996, Integrating diffusion of innovations and theory of reasoned action models to predict utilization of information technology by end-users, 132
Nielsen, J. (1998) Seven deadly sins for web design. Technology Review, Sept–Oct. Available at http://www.techreview.com/articles/oct98/nielsen-sidebar.htm.
Nielsen, 1995, SunWeb: user interface design for sun microsystems internal web, Computer Network & ISDN Systems, 28, 179, 10.1016/0169-7552(95)00109-7
Orenstein, 1999, Human touch crucial to internet retailers success, Computerworld, 33, 8
Parasuraman, 1988, SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality, Journal of Retailing, 64, 12
Peppers, D., Rogers, M. and Dorf, B. (1999) Is your company ready for one-to-one marketing? Harvard Business Review, 151–160.
Pitt, 1995, Service quality: a measure of information systems effectiveness, Management Information Systems Quality, 19, 173, 10.2307/249687
Ridgon, J.E. (1995) Blaming retailers for webs slow start as a mall. Wall Street Journal, pp. B1, B6.
Rogers, 1962
Rogers, 1983
Rogers, 1995
Scansaroli, 1997, Interactive retailing: marketing products, Chain Store Age, 73, 9A
Smith, 1996, Information privacy: measuring individuals concerns about organizational practices, MIS Quarterly, 20, 167, 10.2307/249477
Stahl, 1987, Testing for usability can head off disaster, Computerworld, 21, 83
Swan, 1999, Customer trust in the salesperson: an integrative review and meta-analysis of the empirical literature, Journal of Business Research, 44, 93, 10.1016/S0148-2963(97)00244-0
Tornatzky, 1982, Innovation characteristics and innovation adoption–implementation: a meta-analysis of findings, IEEE Transactions on Engineering Management, 29, 28, 10.1109/TEM.1982.6447463
Venkatesh, 1996, A model of the antecedents of perceived ease of use: development and test, Decision Sciences, 27, 451, 10.1111/j.1540-5915.1996.tb01822.x
Venkatesh, 2000, Why don’t men ever stop to ask for directions? Gender, social influence and their role in technology acceptance and usage behavior, MIS Quarterly, 24, 115, 10.2307/3250981
Woodside, 1992, Finding out why consumers shop your store and buy your brand: automatic cognitive processing models of primary choice, Journal of Advertising Research, 32, 59
Yesil, 1997
Yin, R.K. (1989) Research design issues in using the case study method to study management information systems. Harvard Business School Research Colloquium, 1–6.
Yorgey, 2000, Reaching the world by web, Target Marketing, 23, 42
Zaltman, 1973, Theory of diffusion, 416