Task and technology fit: a comparison of two technologies for synchronous and asynchronous group communication

Information & Management - Tập 36 - Trang 139-150 - 1999
Ashraf I Shirani1, Mohammed H.A Tafti1, John F Affisco1
1BCIS and QM Department, F. G. Zarb School of Business, 211 Weller Hall, Hofstra University, Hempstead, New York 11549-1090, USA

Tài liệu tham khảo

Adams, 1993, A comparative evaluation of the impact of electronic mail on organizational communication, Information and Management, 24, 9, 10.1016/0378-7206(93)90043-S Aiken, 1996, A comparison of two electronic idea generation techniques, Information and Management, 30, 91, 10.1016/0378-7206(95)00048-8 J.K. Barge, Leadership skills and the dialectics of leadership in group decision making, in: Communication and Group Decision Making, Sage Publications, Thousand Oaks, 1996, pp. 301–342 Benaroch, 1996, Conceptualizing structurable tasks in the development of knowledge-based systems, Decision Sciences, 27, 415, 10.1111/j.1540-5915.1996.tb01821.x Chidambaram, 1996, Relational development in computer-supported groups, MIS Quarterly, 20, 143, 10.2307/249476 Contractor, 1996, Interactional influence in the structuring of media use in groups, Human Communication Research, 22, 451, 10.1111/j.1468-2958.1996.tb00375.x Daft, 1986, Organizational information requirements, media richness, and structural design, Management Science, 32, 554, 10.1287/mnsc.32.5.554 Daft, 1987, Message equivocality, media selection, and manager performance: Implications for information systems, MIS Quarterly, 11, 355, 10.2307/248682 Dennis, 1998, Testing media richness theory in the new media: The effects of cues feedback, and task equivocality, Information Systems Research, 9, 256, 10.1287/isre.9.3.256 M.M. El-Shinnawy, M.L. Markus, Media richness theory and new electronic communication media: a study of voice mail and electronic mail, in: Proceedings of the Thirteenth International Conference on Information Systems, 1992, pp. 91–105 Fry, 1984, Technology, structure, and workgroup effectiveness: A test of a contingency model, Academy of Management Journal, 27, 221, 10.2307/255923 J. Fulk, B. Boyd, Emerging theories of communication in organizations, Journal of Management, 17, 407–446 Gallupe, 1990, Enhancing computer-mediated communication: An experimental investigation into the use of a group decision support system for face-to-face versus remote meetings, Information and Management, 18, 1, 10.1016/0378-7206(90)90059-Q Goodhue, 1995, Task-Technology Fit and Individual Performance, MIS Quarterly, 19, 213, 10.2307/249689 G.A. Gorry, M.S. Scott-Morton, A framework for management information systems, Sloan Management Review, 13, 1, 1971 L. Hatcher, E.J. Stepanski, A Step-by-Step Approach to Using the SAS System for Univariate and Multivariate Statistics, SAS Institute, Cary, NC, 1994 Hightower, 1996, Effects of communication mode and prediscussion information distribution characteristics on information exchange in groups, Information Systems Research, 7, 451, 10.1287/isre.7.4.451 Hiltz, 1986, Experiments in group decision-making: Communication process and outcome in face-to-face versus computerized conferences, Human Communication Research, 13, 225, 10.1111/j.1468-2958.1986.tb00104.x R.Y. Hirokawa, L. Erbert, A. Hurst, Communication and Group Decision-Making Effectiveness, in: Communication and Group Decision Making, Sage Publications, Thousand Oaks, 1996, pp. 269–300 Hoffman, 1996, Internet and web use in the US, Communications of the ACM, 39, 36, 10.1145/240483.240490 Hollingshead, 1993, Group task performance and communication technology, Small Group Research, 24, 307, 10.1177/1046496493243003 A.B. Hollingshead, J.E. McGrath, Computer-assisted groups: A critical review of the empirical research, in: R. Guzzo, E. Salas and associate (Eds.), Team Effectiveness and Decision Making in Organizations, Jossey-Bass, San Francisco, 1995, pp. 46–78 Jarvenpaa, 1988, Computer support for meetings of groups working on unstructured problems: A field experiment, MIS Quarterly, 12, 645, 10.2307/249137 K.C. Laudon, J.P. Laudon, Management Information Systems: Organization and Technology, 3rd ed., Macmillan Publishing Company, New York, 1994 Lee, 1994, Electronic mail as a medium for rich communication: An empirical investigation using hermeneutic interpretation, MIS Quarterly, 18, 143, 10.2307/249762 Lim, 1992, A theoretical perspective of negotiation support systems, Journal of Management Information Systems, 9, 27, 10.1080/07421222.1992.11517966 Massey, 1995, The impact of a group support system on a crucial phase of sense making, Journal of Management Information Systems, 11, 149, 10.1080/07421222.1995.11518063 J.E. McGrath, Groups: Interaction and Performance, Prentice-Hall, Englewood Cliffs, NJ, 1984 P.L. McLeod, New Communication Technologies for Group Decision Making, in Communication and Group Decision Making, Sage Publications, Thousand Oaks, 1996, pp. 426–461 Perry, 1992, E-mail at work, IEEE Spectrum, 29, 24, 10.1109/6.158629 Poole, 1995, Decision development in computer-assisted group decision making, Human Communication Research, 22, 90, 10.1111/j.1468-2958.1995.tb00363.x Power, 1994, Impacts of problem structure and computerized decision aids on decision attitudes and behaviors, Information and Management, 26, 281, 10.1016/0378-7206(94)90067-1 M.E. Shaw, Group Dynamics: The Psychology of Small Group Behavior, 3rd ed., McGraw-Hill, New York, 1981 S. Siegel, Nonparametric Statistics for the Behavioral Sciences, McGraw-Hill Book Company, New York, 1956 Sitkin, 1992, A dual-capacity model of communication media choice in organizations, Human Communication Research, 18, 563, 10.1111/j.1468-2958.1992.tb00572.x Straus, 1994, Does the medium matter? The interaction of task type and technology on group performance and member reactions, Journal of Applied Psychology, 79, 87, 10.1037/0021-9010.79.1.87 Tan, 1994, An empirical study of the task dimension of group support system, IEEE Transactions on Systems, Man, and Cybernetics, 24, 1054, 10.1109/21.297795 Turoff, 1993, Distributed group support systems, MIS Quarterly, 17, 399, 10.2307/249585 Valacich, 1993, Communication concurrency in the new media: A new dimension for media richness, Communication Research, 20, 249, 10.1177/009365093020002004 Wagner, 1995, Decision support for `messy' problems, Information and Management, 28, 393, 10.1016/0378-7206(94)00052-K Zak, 1993, Interactivity and communication mode choice in ongoing management groups, Information Systems Research, 4, 207, 10.1287/isre.4.3.207 Zak, 1994, Electronic messaging and communication effectiveness in an ongoing work group, Information and Management, 26, 231, 10.1016/0378-7206(94)90095-7