Supply chain management practices in the electronics industry in Malaysia

Benchmarking - Tập 18 Số 6 - Trang 834-855 - 2011
Veera Pandiyan Kaliani Sundram1, Ibrahim Abdul Razak2, V.G.R. Chandran Govindaraju3
1Department of Business, Universiti Teknologi MARA, Segamat, Malaysia
2(Department of Business, University Malaya, Kuala Lumpur, Malaysia)
3(Malaysian Industry‐Government Group for High Technology, Selangor, Malaysia)

Tóm tắt

PurposeThe purpose of this paper is to explore the effects of different dimensions of supply chain management practices (SCMP) on supply chain performance (SCP) in the electronics industry in Malaysia.Design/methodology/approachThe study employed the quantitative method where convenience sampling and self‐administrated survey questionnaires were sent to 125 electronics firms in Malaysia. The research framework was tested using variance‐based structural equation model, the partial least squares (PLS) method.FindingsThe empirical results of PLS indicate that six of the seven dimensions of SCMP have a significant positive effect on SCP. Furthermore, agreed vision and goals shows a greater influence than other dimensions of SCMP.Research limitations/implicationsThis study took a narrow focus solely on the electronics manufacturing industry with a relatively small sample size of respondents. Also the data were only collected from single respondents in an organization. However, being the first study to explore the dimensions of SCMP and how those dimensions relate to SCP, the study shapes the pathway for future research.Practical implicationsThe results offer insights to SCM practitioners and policy makers on the importance of SCMP to increase the competitiveness of manufacturing industry in terms of SCP.Originality/valueThis study employs a newly developed framework based on existing theoretical arguments to empirically examine the relationship between two important factors, the SCMP and SCP. This study is perhaps one of the first to address the effect of SCMP that includes combination of comprehensive practices and system approach towards the overall performance of the supply chain.

Từ khóa


Tài liệu tham khảo

Alvarado, U.Y. and Kotzab, H. (2001), “Supply chain management: the integration of logistics in marketing”, Industrial Marketing Management, Vol. 30 No. 2, pp. 183‐98.

Azar, A., Kahnali, R.A. and Taghavi, A. (2009), “Relationship between supply chain quality management practices and their effects on organisational performance”, Singapore Management Review, Vol. 32 No. 1, pp. 45‐68.

Bagozzi, R.P. and Yi, Y. (1988), “On the evaluation of structural equation models”, Journal of the Academy of Marketing Science, Vol. 16 No. 1, pp. 74‐94.

Ballou, R.A. (1992), Business Logistics Management, Prentice‐Hall, Englewood Cliffs, NJ.

Barney, J.B. (1991), “Firm resources and sustained competitive advantage”, Journal of Management, Vol. 17 No. 1, pp. 99‐120.

Basnet, C., Corner, J., Wisner, J. and Tan, K.C. (2003), “Benchmarking supply chain management practice in New Zealand”, Supply Chain Management: An International Journal, Vol. 8 No. 1, pp. 57‐64.

Beamon, B.M. (1998), “Supply chain design and analysis: models and methods”, International Journal of Production Economics, Vol. 55 No. 3, pp. 281‐94.

Bechtel, C. and Jayaram, J. (1997), “Supply chain management: a strategic perspective”, The International Journal of Logistics Management, Vol. 8 No. 1, pp. 15‐34.

Bhutta, M.K.S., Rana, A.I. and Asad, U. (2007), “SCM practices and the health of the SMEs in Pakistan”, Supply Chain Management: An International Journal, Vol. 12 No. 6, pp. 412‐22.

Boddy, D., Macbeth, D. and Wagner, B. (2000), “Implementing collaboration between organizations: an empirical study of supply chain partnering”, Journal of Management Studies, Vol. 37 No. 7, pp. 1003‐18.

Bordonaba, V. and Cambra, J. (2009), “Managing supply chain in the context of SMEs: a collaborative and customized partnership with the suppliers as the key for success”, Supply Chain Management: An International Journal, Vol. 14 No. 5, pp. 393‐402.

Boubekri, N. (2001), “Technology enablers for supply chain management”, Integrated Manufacturing Systems, Vol. 12 No. 6, pp. 394‐9.

Bowersox, D. J., Closs, D. J. and Stank, T. P. (1999), 21st Century Logistics: Making Supply Chain Integration a Reality, Council of Logistics Management, Oak Brook, IL.

Brewer, P.C. and Speh, T.W. (2000), “Using the balanced scorecard to measure supply chain performance”, Journal of Business Logistics, Vol. 21 No. 1, pp. 75‐92.

Burgess, K., Singh, P.J. and Koroglu, R. (2006), “Supply chain management: a structured literature review and implications for future research”, International Journal of Operations & Production Management, Vol. 26 No. 7, pp. 703‐29.

Carmignani, G. (2009), “Supply chain and quality management: the definition of a standard to implement a process management system in a supply chain”, Business Process Management Journal, Vol. 15 No. 3, pp. 395‐407.

Carr, A.S. and Smeltzer, L.R. (1999), “The relationship of strategic purchasing to supply chain management”, European Journal of Purchasing & Supply Management, Vol. 5, pp. 43‐51.

Chan, F.T.S., Humphreys, P. and Lu, T.H. (2001), “Order release mechanisms in supply chain management: a simulation approach”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 2, pp. 124‐39.

Chandra, C. and Kumar, S. (2000), “Supply chain management in theory and practice: a passing fad or a fundamental change?”, Industrial Management & Data Systems, Vol. 100 No. 3, pp. 100‐13.

Chandran, V.G.R. (2010), “Modularity, technology and performance: a study of electronics industry in penang”, unpublished PhD thesis, University of Malaya, Kuala Lumpur.

Chen, I.J. and Paulraj, A. (2004), “Towards a theory of supply chain management: the constructs and measurements”, Journal of Operations Management, Vol. 22 No. 2, pp. 119‐50.

Chin, K.‐S., Tummala, V.M.R., Leung, J.P.F. and Tang, X. (2004), “A study on supply chain management practices: the Hong Kong manufacturing perspective”, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 6, pp. 505‐24.

Chin, W.W. (1998), “The partial least squares approach to structural equation modeling”, in Marcoulides, G.A. (Ed.), Modern Business Research Methods, Lawrence Erlbaum, Mahwah, NJ, pp. 295‐336.

Chin, W.W., Marcolin, B.L. and Newsted, P.R. (2003), “A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and an electronicmail emotion/adoption study”, Information Systems Research, Vol. 14 No. 2, pp. 189‐217.

Cooper, M.C. and Ellram, L.M. (1993), “Characteristics of supply chain management and the implication for purchasing and logistics strategy”, The International Journal of Logistics Management, Vol. 4 No. 2, pp. 13‐24.

Cooper, M.C., Lambert, D.M. and Pagh, J.D. (1997b), “Supply chain management: more than a new name for logistics”, The International Journal of Logistics Management, Vol. 8 No. 1, pp. 1‐14.

Cooper, M.C., Ellram, L.M., Gardner, J.T. and Hanks, A.M. (1997a), “Meshing multiple alliances”, Journal of Business Logistics, Vol. 18 No. 1, pp. 67‐89.

Cox, A. (2004), “The art of the possible: relationship management in power regimes and supply chains”, Supply Chain Management: An International Journal, Vol. 9 No. 5, pp. 346‐56.

Croom, S., Romano, P. and Giannakis, M. (2000), “Supply chain management: an analytical framework for critical literature review”, European Journal of Purchasing & Supply Management, Vol. 6, pp. 67‐83.

Dadzie, K.Q. and Winston, E. (2007), “Consumer response to stock‐out in the online supply chain”, International Journal of Physical Distribution & Logistics Management, Vol. 37 No. 1, pp. 19‐42.

Dale, B.G., Lascelles, D.M. and Lloyd, A. (1994), Supply Chain Management and Development, Prentice‐Hall, New York, NY.

Dawe, R.L. (1994), “An investigation of the pace and determination of information technology use in the manufacturing materials logistics system”, Journal of Business Logistics, Vol. 15 No. 1, pp. 229‐58.

Donlon, J.P. (1996), “Maximizing value in the supply chain”, Chief Executive, Vol. 117, pp. 54‐63.

Ellram, L.M. and Cooper, M.C. (1990), “Supply chain management, partnership and the shipper‐third party relationship”, International Journal of Logistics Management, Vol. 1 No. 2, pp. 1‐10.

Fiala, P. (2005), “Information sharing in supply chains”, The International Journal of Management Science, No. 33, pp. 419‐23.

Finch, P. (2004), “Supply chain risk management”, Supply Chain Management: An International Journal, Vol. 9 No. 2, pp. 183‐96.

Fornell, C.R. and Bookstein, F.L. (1982), “Two structural equation models: LISREL and PLS applied to consumer exit‐voice theory”, Journal of Marketing Research, Vol. 19 No. 4, pp. 440‐52.

Fornell, C.R. and Larcker, D.F. (1981), “Two structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18 No. 1, pp. 39‐50.

Forslund, H. and Jonsson, P. (2007), “The impact of forecast information quality on supply chain performance”, International Journal of Operations & Production Management, Vol. 27 No. 1, pp. 90‐107.

Gavirneni, S. (2006), “Price fluctuations, information sharing, and supply chain performance”, European Journal of Operational Research, Vol. 174, pp. 1651‐63.

Gowen, C.R. and Tallon, W.J. (2003), “Enhancing supply chain practices through human resource management”, Journal of Management Development, Vol. 22 No. 1, pp. 32‐44.

Grant, R. (1996), “Prospering in dynamically‐competitive environments: organizational capability as knowledge integration”, Organization Science, Vol. 7 No. 4, pp. 375‐87.

Griffith, D.A. and Harvey, M.G. (2001), “A resource perspective on strategic of global dynamic capabilities”, Journal of International Business Studies, Vol. 32 No. 3, pp. 597‐606.

Gunasekaran, A., Patel, C. and Tirtiroglu, E. (2001), “Performance measures and metrics in a supply chain environment”, International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 71‐87.

Hall, R.W. (1999), “Rearranging risks and rewards in a supply chain”, Journal of General Management, Vol. 24 No. 3, pp. 22‐32.

Handfield, R.B. and Nichols, E.L.J. (1998), An Introduction to Supply Chain Management, Prentice‐Hall, Upper Saddle River, NJ.

Hoek, R.I.V., Harrison, A. and Christopher, M. (2001), “Measuring agile capabilities in the supply chain”, International Journal of Operations & Production Management, Vol. 21 Nos 1/2, pp. 126‐47.

Holt, D. and Ghobadian, A. (2009), “An empirical study of green supply chain management practices amongst UK manufacturers”, Journal of Manufacturing Technology Management, Vol. 20 No. 7, pp. 933‐56.

Hong, P. and Jeong, J. (2006), “Supply chain management practices of SMEs: from a business growth perspective”, Journal of Enterprise Information Management, Vol. 19 No. 3, pp. 292‐302.

Hulland, J. (1999), “Use of partial least squares (PLS) in strategic management research: a review of four recent studies”, Strategic Management Journal, Vol. 20, pp. 195‐204.

Jayaram, J., Vickery, S.K. and Droge, C. (2000), “The effects of information system infrastructure and process improvements on supply‐chain time performance”, International Journal of Physical Distribution & Logistics Management, Vol. 30 Nos 3/4, pp. 314‐30.

Jean, B.R.‐J., Sinkovics, R.R. and Kim, D. (2008), “Information technology and organizational performance within international business to business relationships: a review and an integrated conceptual framework”, International Marketing Review, Vol. 25 No. 5, pp. 563‐83.

Juttner, U. (2005), “Supply chain risk management‐understanding the business requirements from a practitioner perspective”, The International Journal of Logistics Management, Vol. 16 No. 1, pp. 120‐41.

Kim, S.W. (2006), “Effects of supply chain management practices, integration and competition capability on performance”, Supply Chain Management: An International Journal, Vol. 11 No. 3, pp. 241‐8.

Kim, D., Cavusgil, S.T. and Calantone, R.J. (2006), “Information system innovations and supply chain management: channel relationships and firm performance”, Journal of the Academy of Marketing Science, Vol. 34 No. 1, pp. 40‐54.

Koh, S.C.L., Demirbag, M., Bayraktar, E., Tatoglu, E. and Zaim, S. (2007), “The impact of supply chain management practices on performance of SMEs”, Industrial Management & Data Systems, Vol. 107 No. 1, pp. 103‐24.

Lambert, D.M. and Cooper, M.C. (2000), “Issues in supply chain management”, Industrial Marketing Management, Vol. 29, pp. 65‐83.

Lambert, D.M., Cooper, M.C. and Pagh, J.D. (1998), “Supply chain management: implementation issues and research opportunities”, International Journal of Logistics Management, Vol. 9 No. 2, pp. 1‐19.

Li, G., Lin, Y., Wang, S. and Yan, H. (2006a), “Enhancing agility by timely sharing of supply information”, Supply Chain Management: An International Journal, Vol. 11 No. 5, pp. 425‐35.

Li, S., Rao, S.S., Ragu‐Nathan, T.S. and Ragu‐Nathan, B. (2005), “Development and validation of a measurement instrument for studying supply chain management practices”, Journal of Operations Management, Vol. 23, pp. 618‐41.

Li, S., Ragu‐Nathan, B., Ragu‐Nathan, T.S. and Rao, S.S. (2006b), “The impact of supply chain management practices on competitive advantage and organizational performance”, International Journal of Management Science, Vol. 34, pp. 107‐24.

Lummus, R.R. and Vokurka, R.J. (1999), “Defining supply chain management: a historical perspective and practical guidelines”, Industrial Management & Data Systems, Vol. 99 No. 1, pp. 11‐17.

Lyons, A., Coleman, J., Kehoe, D. and Coronado, A. (2004), “Performance observation and analysis of an information re‐engineered supply chain: a case study of an automotive firm”, Industrial Management & Data Systems, Vol. 104 No. 8, pp. 658‐66.

Maheshwari, B., Kumar, V. and Kumar, U. (2006), “Optimizing success in supply chain partnerships”, Journal of Enterprise Information Management, Vol. 19 No. 3, pp. 277‐91.

Mason‐Jones, R. and Towill, D.R. (1999), “Using the information decoupling point to improve supply chain performance”, The International Journal of Logistics Management, Vol. 10 No. 2, pp. 13‐26.

Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D. and Zacharia, Z.G. (2001), “Defining supply chain management”, Journal of Business Logistics, Vol. 22 No. 2.

Min, S. and Mentzer, J.T. (2004), “Developing and measuring supply chain management concepts”, Journal of Business Logistics, Vol. 25 No. 1, pp. 63‐99.

Moberg, C.R., Cutler, B.D., Gross, A. and Speh, T.W. (2002), “Identifying antecedents of information exchange within supply chains”, International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 9, pp. 755‐70.

Neely, A., Richards, H., Mills, J., Platts, K. and Bourne, M. (1997), “Design performance measures: a structured approach”, International Journal of Operations & Production Management, Vol. 17 No. 11, pp. 1131‐52.

New, S.J. (1997), “The scope of supply chain management research”, Supply Chain Management, Vol. 2 No. 1, pp. 15‐22.

Oliver, R.K. and Webber, M.D. (1982), “Supply‐chain management: logistics catches up with strategy”, in Christopher, M. (Ed.), Logistics: The Strategic Issues, Chapman & Hall, London.

Omar, R., Zailani, S. and Sulaiman, M. (2009), “Supply chain quality orientation: does company profile matter?”, International Journal of Information Technology and Management, Vol. 8 No. 2, pp. 214‐30.

Penrose, E.T. (1959), The Theory of the Growth of the Firm, Wiley, New York, NY.

Power, D.J., Sohal, A. and Rahman, S.U. (2001), “Critical success factors in agile supply chain management: an empirical study”, International Journal of Physical Distribution & Logistics Management, Vol. 31 No. 4, pp. 247‐65.

Praest, M. (1998), “Changing technological capabilities in high‐tech firms: a study of the telecommunications industry”, The Journal of High Technology Management Research, Vol. 9 No. 2, pp. 175‐93.

Prahalad, C.K. and Hamel, G. (1990), “The core competence of the corporation”, Harvard Business Review, Vol. 68, pp. 79‐91.

Rai, A., Patnayakuni, R. and Seth, N. (2006), “Firm performance impacts of digitally enabled supply chain integration capabilities”, MIS Quarterly, Vol. 30 No. 2, pp. 225‐46.

Raisinghani, M.S. and Meade, L.L. (2005), “Strategic decisions in supply‐chain intelligence using knowledge management: an analytic‐network‐process framework”, Supply Chain Management: An International Journal, Vol. 10 No. 2, pp. 114‐21.

Rajagopal, P., Zailani, S. and Sulaiman, M. (2009a), “Assessing the effectiveness of supply chain partnering with scalable partnering as a moderator”, International Journal of Physical Distribution & Logistics Management, Vol. 39 No. 8, pp. 649‐68.

Rajagopal, P., Zailani, S. and Sulaiman, M. (2009b), “Benchmarking on supply chain partnering effectiveness in two semiconductor companies: a case study approach”, Benchmarking: An International Journal, Vol. 16 No. 5, pp. 671‐701.

Ritchie, B. and Brindley, C. (2007), “Supply chain risk management and performance: a guiding framework for future development”, International Journal of Operations & Production Management, Vol. 27 No. 3, pp. 303‐22.

Saadé, R.G. (2007), “Dimensions of perceived usefulness: toward enhanced assessment”, Decision Sciences Journal of Innovative Education, Vol. 5 No. 2, pp. 289‐310.

Sambasivan, M. and Jacob, G. (2008), “An empirical study on the impact of supply chain practices on competitive position of MNEs in Malaysia”, International Journal of Economics and Management, Vol. 2 No. 2, pp. 369‐94.

Sanchez‐Rodrıguez, C., Hemsworth, D. and Martınez‐Lorente, A.R. (2005), “The effect of supplier development initiatives on purchasing performance: a structural model”, Supply Chain Management: An International Journal, Vol. 10 No. 4, pp. 289‐301.

Sari, K. (2008), “Inventory inaccuracy and performance of collaborative supply chain practices”, Industrial Management & Data Systems, Vol. 108 No. 4, pp. 495‐509.

Sezen, B. (2008), “Relative effects of design, integration and information sharing on supply chain performance”, Supply Chain Management: An International Journal, Vol. 13 No. 3, pp. 233‐40.

Spekman, R.E., Kamauff, J.W. and Myhr, N. (1998), “An empirical investigation into supply chain management: a perspective on partnerships”, Supply Chain Management, Vol. 3 No. 2, pp. 53‐67.

Tan, K.C. (2001), “A framework of supply chain management literature”, European Journal of Purchasing & Supply Management, Vol. 7, pp. 39‐48.

Tan, K.C., Handfield, R.B. and Krause, D.R. (1998), “Enhancing the firm's performance through quality and supply base management: an empirical study”, International Journal of Production Research, Vol. 36 No. 10, pp. 2813‐37.

Tan, K.C., Kannan, V.R. and Handfield, R.B. (1998), “Supply chain management: supplier performance and firm performance”, International Journal of Purchasing & Materials Management, Vol. 34 No. 3, pp. 2‐9.

Tan, K.C., Kannan, V.R., Handfield, R.B. and Ghosh, S. (1999), “Supply chain management: an empirical study of its impact on performance”, International Journal of Operations & Production Management, Vol. 19 No. 10, pp. 1034‐52.

Tan, K.C., Lyman, S.B. and Wisner, J.D. (2002), “Supply chain management: a strategic perspective”, International Journal of Operations & Production Management, Vol. 22 No. 6, pp. 614‐31.

Towill, D.R. (2005), “The impact of business policy on bullwhip induced risk in supply chain management”, International Journal of Physical Distribution & Logistics Management, Vol. 35 No. 8, pp. 555‐75.

Trkman, P., Stemberger, M.I., Jaklic, J. and Groznik, A. (2007), “Process approach to supply chain integration”, Supply Chain Management: An International Journal, Vol. 12 No. 2, pp. 116‐28.

Wernerfelt, B. (1995), “The resource‐based view of the firm: ten years after”, Strategic Management Journal, Vol. 16 No. 3, pp. 171‐4.

Wisner, J.D. (2003), “A structural equation model of supply chain management strategies and firm performance”, Journal of Business Logistics, Vol. 24 No. 1, pp. 1‐25.

Wong, A., Tjosvold, D., Wong, W.Y.L. and Liu, C.K. (1999), “Relationships for quality improvement in the Hong Kong‐China supply chain”, International Journal of Quality & Reliability Management, Vol. 16 No. 1, pp. 24‐41.

Wu, F., Yeniyurt, S., Kim, D. and Cavusgil, S.T. (2006), “The impact of information technology on supply chain capabilities and firm performance: a resource‐based view”, Industrial Marketing Management, Vol. 35, pp. 493‐504.

Yang, B., Yang, Y. and Wijngaard, J. (2007), “Postponement: an inter‐organizational perspective”, International Journal of Production Research, Vol. 45 No. 4, pp. 971‐88.

Yang, B., Yang, Y. and Williams, S. (2010), “Service postponement: translating manufacturing postponement to service operations”, Journal of Manufacturing Technology Management, Vol. 21 No. 4, pp. 470‐83.

Yeung, J.H.Y., Selen, W., Deming, Z. and Min, Z. (2007), “Postponement strategy from a supply chain perspective: cases from China”, International Journal of Physical Distribution & Logistics Management, Vol. 37 No. 4, pp. 331‐56.

Zahra, S. and George, G. (2002), “Absorptive capacity: a review, reconceptualization and extension”, Academy of Management Review, Vol. 27 No. 2, pp. 213‐40.

Zhao, Y. and Simchi‐Levi, D. (2002), “The value of information sharing in a two‐stage supply chain with production capacity constraints”, Manufacturing & Service Operations Management Decision, Vol. 4 No. 1, pp. 21‐4.

Zhou, H. and Benton, W.C. (2007), “Supply chain practice and information sharing”, Journal of Operations Management, Vol. 25, pp. 1348‐65.

Zolait, A.H., Ibrahim, A.R., Chandran, V.G.R. and Pandiyan, V. (2010), “Supply chain integration: an empirical study on manufacturing industry in Malaysia”, Journal of Systems and Information Technology, Vol. 12 No. 3, pp. 210‐21.

Thông tin
Thông tin xuất bản

Benchmarking

Tập 18 Số 6

834-855

Thông tin tác giả