Service multinationals: Their past, present, and future
Tóm tắt
Từ khóa
Tài liệu tham khảo
Aharoni, Y., Introduction: Setting the Scene, in Aharoni, Y./ Nachum, L. (eds.), Globalization of Services-Some Implications for Theory and Practice, London: Routledge 2000, pp. 1–21.
Boddewyn, J. J./ Halbrich, M. B./ Perry, A. C., Service Multinationals: Conceptualization, Measurement and Theory, Journal of International Business Studies, 27,3, 1986, pp. 41–57.
Capar, N./ Kotabe, M. The Relationship between International Diversification and Performance in Service Firms, Journal of International Business Studies, 34,4, 2003, pp. 345–355.
Chase, R., Where Does the Customer Fit in a Service Operation?, Harvard Business Review, 56,6, 1978, pp. 137–142.
Contractor, F. J./ Kundu, S. K./ Hsu, C. C., A Three-Stage Theory of International Expansion: The Link Between Multinationality and Performance in the Service Sector, Journal of International Business Studies, 34,1, 2003, pp. 5–18.
Daniels, P. W., Service Industries: Growth and Location, Cambridge: Cambridge University Press 1982.
Dunning, J. H., Multinational Enterprises and the Global Economy, Wokingham: Addison Wesley Publishing Company 1993.
Dunning, J. H., Multinational Enterprises and the Growth of Services: Some Conceptual and Theoretical Issues, The Services Industries Journal, 9,3, 1989, pp. 5–39.
Krishna, E. M., Understanding the Foreign Market Entry Mode Choice in Service Firms: An Exploratory Study, Ann Arbor, Michigan: UMI Dissertation Services 1987.
Li, J./ Guisinger, S., The Globalization of Service Multinationals in the Triad regions: Japan, Western Europe, and North America, Journal of International Business Studies, 23,4, 1992, pp. 675–696.
Mallampally, P./ Zimny, Z., Foreign Direct Investment in Services: Trends and Patterns, in Aharoni, Y./ Nachum, L. (eds.) Globalization of Services: Some Implications for Theory and Practice, London: Routledge 2000, pp. 25–51.
Nachum, L., FDI, the Location Advantages of Countries and the Competitiveness of TNCs: US FDI in Professional Service Industries, in Aharoni, Y./ Nachum, L. (eds.), Globalization of Services: Some Implications for Theory and Practice, London: Routledge 2000, pp. 75–92.
Porter, M., Competitive Advantage: Creating and Sustaining Superior Performance, New York: Free Press 1985.
Riddle, D. I., Service Led Growth: The Role of the Service Sector in World Development, New York: Praeger 1986.
Shelp, R. K., Service Industries and Economic Development, New York: Praeger 1984.
Zaheer, S./ Manrakhan, S., Concentration and Dispersion in Global Industries: Remote Electronic Access and the Location of Economic Activities, Journal of International Business Studies, 32,4, 2001, pp. 667–686.
Zeithman, V. A./ Parasuraman, A./ Berry, L. L., Problems and Strategies in Services Marketing, Journal of Marketing, 49,2, 1986, pp. 33–46.