STUDYING SATISFACTIONS IN HUMAN SERVICE ORGANISATIONS: AN EXPLORATION

Emerald - 1985
YossefMeller1, DavidMacarov1
1Paul Baerwald School of Social Work, The Hebrew University, Jerusalem

Tóm tắt

Responses to open‐ended questions concerning sources of work satisfaction among social workers indicate that instruments and methodology which have been devised in industrial settings may create distortions when applied to human services. The most important sources of satisfaction and dissatisfaction differ from those elicited in industry, a fact which points out the need to begin detailed research in the service sector using workers' own conceptions of their situation rather than preconceptions drawn from other areas of work.

Từ khóa


Tài liệu tham khảo

Existence, 1972, Relatedness and Growth: Human Needs in Organization Setting

1967, Manpower and Its Motivation

and Organizations, 1972, An Introduction to Industrial and Organizational Psychology

Families Fatherless, 1964, Their Economic and Social Adjustment

1982, meeting of California Commission on Industrial Innovation, Sacramento, Calif.

1981, The Urban and Social Change Review, 14, 4

10.2307/2091087

1983, Bethesda: World Future Society

10.1086/644212

Improving, 1977, New York: Praeger

10.1086/644023

Turnover A Study, 1976, Bar-Ilan University School of Social Work

1979, American SociologicalReview, 44, 861

1978, American SociologicalReview, 43, 623

1965, Blue-Collar World: Studies of the American Worker

Service The, 1974, New York: Harper and Row

After Industrial Society, 1978, The Emerging Self-Service Economy

The Service Society, 1973, Cambridge

1980, Personnel, 52, 71

Work Changing Schedules, 1974, Kalamazoo: Upjohn

Worker The Affluent, 1968, Industrial Altitudes and Behaviour

10.2307/2987957

10.1037/h0024073

Man Work, 1966, Cleveland: World

1967, Personnel Psychology, 20

10.1300/J147v07n02_02

1983, Social Work Research and Abstracts, 19, 10

A Guide to Worker Productivity Experiments in the United States, 1977, 1971-1975

1969, Public Welfare, 27, 134

10.1037/h0029444

1983, Journal of Education for SocialWork, 13, 77

1981, Journal of Humanics, 9, 20

Social Work Satisfactions, 1978, Haifa University School of Social Work

1971, Readings in Organizational and Industrial Psychology

1982, Monthly Labor Review, 105, 18

10.1037/h0035418

10.1146/annurev.ps.26.020175.002325

1976, Handbook of Industrial and Organizational Psychology

1972, Personnel Psychology, 25, 121

Myitis Worker, 1982, Beverley Hills: Sage

1983, The World of Work: Careers and the Future, 3

10.1177/002087287301600211

Human The, 1933, New York: Viking

Structural Contingency Approach to Organizational Assessment of Social Service Organizations, 1983, University of Illinois

Productivity, 1978, Social Policy, 9, 4

1959, American Sociological Review, 23, 231

Productivity, 1982, The New Economic Context

10.1037/h0023614

Working Life Productivity, 1978, Work in America Institute

1967, Welfare in Review, 5, 9

1969, J.P. Robinson, R. Athanasiou and K.B. Head. Measures of Occupational Attitudes and Occupational Characteristics

1956, New York

1983, International Journal of Manpower, 4, 3

1981, InternationalJournal ofSociology and Social Policy, 1, 46

1982, Journal of Social Service Research, 51, 51

Industrialization Beyond, 1981, Ascendency of the Global Service Economy

Work The Measurement, 1969, A Strategy for the Study of Attitudes

1980, Administration in Social Work, 4, 1

1982, World Future Society

Survey Item Bank British Telecom, 1984, MCB University Press

10.1086/227188

The Zero-Sum Society, Distribution and the Possibilitiesfor Economic Change

1967, Social Work, 29, 353

1963, Social Work, 8, 3

10.1111/j.1744-6570.1967.tb02441.x

Behaviour Organisational, 1969, Theory and Application