SBAR: A Shared Mental Model for Improving Communication Between Clinicians

Joint Commission on Accreditation of Healthcare Organizations: Sentinel Event Statistics-June 30, 2005. http://www.jcaho.org/accredited+organizations/sentinel+event/sentinel+event+statistics.htm (last accessed Jan. 24, 2006).

Joint Commission on Accreditation of Healthcare Organizations: 2006 Critical Access Hospital and Hospital National Patient Safety Goals. http://www.jcaho.org/accredited+organizations/patient+safety/06_npsg/06_npsg_cah_hap.htm (last accessed Jan. 24, 2006).

Wachter, 2004

Thomas, 2003, Discrepant attitudes about teamwork among critical care nurses and physicians, Crit Care Med, 31, 956, 10.1097/01.CCM.0000056183.89175.76

Greenfield, 1999, Doctors and nurses: A troubled partnership, Ann Surg, 230, 279, 10.1097/00000658-199909000-00001

Leonard, 2004, The human factor: The critical importance of effective teamwork and communication in providing safe care, Qual Saf Health Care, 13, i85, 10.1136/qshc.2004.010033

McFerran, 2005, Perinatal patient safety project: A multicenter approach to improve performance reliability at Kaiser Permanente, J Perinat Neonatal Nurs, 19, 37, 10.1097/00005237-200501000-00010

Institute for Healthcare Improvement: Framework for Spread. http://www.ihi.org/IHI/Topics/Improvement/SpreadingChanges/Changes/ (last accessed Jan. 24, 2006).

Helmreich, 2001

Helmreich, 2000, On error management: Lessons from aviation, BMJ, 320, 781, 10.1136/bmj.320.7237.781

Kosnik, 2002, The new paradigm of crew resource management: just what is needed to re-engage the stalled collaborative movement?, Jt Comm J Qual Improv, 28, 235

Risser, 1994, The potential for improved teamwork to reduce medical errors in the emergency department. The MedTeams Research Consortium, Ann Emerg Med, 34, 373, 10.1016/S0196-0644(99)70134-4

Wiener, 1993

Gleason, 2004, Reconciliation of discrepancies in medication histories and admission orders of newly hospitalized patients, Am J Health Syst Pharm, 61, 1689, 10.1093/ajhp/61.16.1689

Pronovost, 2004, Medication reconciliation tool: A practical tool to reduce medication errors during patient transfer from an intensive care unit, Journal of Clinical Outcomes Management, 11, 26

Rozich, 2001, Medication safety: One organization’s approach to the challenge, Journal of Clinical Outcomes Management, 8, 27

Whittington, 2004, OSF healthcare’s journey in patient safety, Qual Manag Health Care, 13, 53, 10.1097/00019514-200401000-00005

Resar, 2003, Methodology and rationale for the measurement of harm with trigger tools, Qual Saf Health Care, 12, ii39

Rozich, 2003, Adverse drug event trigger tool: A practical methodology for measuring medication related harm, Qual Saf Health Care, 12, 194, 10.1136/qhc.12.3.194

Institute for Healthcare Improvement: Global Trigger Tool for Measuring Adverse Events (IHI Tool). http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/GlobalTriggerToolforMeasuringAEs.htm (last accessed Jan. 24, 2006).

2001