Robot Likeability and Reciprocity in Human Robot Interaction: Using Ultimatum Game to determinate Reciprocal Likeable Robot Strategies

Springer Science and Business Media LLC - Tập 13 - Trang 851-862 - 2020
Eduardo Benítez Sandoval1,2, Jürgen Brandstatter2, Utku Yalcin2, Christoph Bartneck2
1University of New South Wales, Arts and Design, Sydney, Australia
2HITLab NZ, University of Canterbury, Christchurch, New Zealand

Tóm tắt

Among of the factors that affect likeability, reciprocal response towards the other party is one of the multiple variables involved in social interaction. However, in HRI, likeability is constrained to robot behavior, since mass-produced robots will have identical physical embodiment. A reciprocal robot response is desirable in order to design robots as likeable agents for humans. In this paper, we discuss how perceived likeability in robots is a crucial multi-factorial phenomenon that has a strong influence on interactions based on reciprocal robot decisions. Our general research question is: What type of reciprocal robot behavior is perceived as likeable for humans when the robot’s decisions affect them? We designed a between/within $$2 \times 2 \times 2$$ experiment in which the participant plays our novel Alternated Repeated Ultimatum Game (ARUG) for 20 rounds. The robot used in the experiment is an NAO robot using four different reciprocal strategies. Our results suggest that participants tend to reciprocate more towards the robot who starts the game and using the pure reciprocal strategy compared with other combined strategies (Tit for Tat, Inverse Tit for Tat and Reciprocal Offer and Inverse Reciprocal Offer). These results confirm that the Norm of the Reciprocity applies in HRI when participants play ARUG with social robots. However, the human reciprocal response also depends on the profits gained in the game and who starts the interaction. Similarly, the likeability score is affected by robot strategies such as reciprocal (Robot A) and generous (Robot C). and there are some discrepancies in the likeability score between the reciprocal robot and the generous robot behavior.

Tài liệu tham khảo

Kahn PH, Ishiguro H, Friedman B, Kanda T (2006) What is a human?—Toward psychological benchmarks in the field of human–robot interaction. In: ROMAN 2006—the 15th IEEE international symposium on robot and human interactive communication, pp 364–371 Cillessen AH, Rose AJ (2005) Understanding popularity in the peer system. Curr Direct Psychol Sci 14(2):102–105 Dimitri V der L, Scholte RHJ, Cillessen AHN, te Nijenhuis J, Segers E (2010) Classroom ratings of likeability and popularity are related to the Big Five and the general factor of personality. J Res Personal 44(5):669–672 Mervielde I, De Fruyt F (2000) The Big Five personality factors as a model for the structure of children’s peer nominations’. Eur J Personal 14(2):91–106 Ho C-C, MacDorman KF (2010) Revisiting the uncanny valley theory: developing and validating an alternative to the Godspeed indices’. Comput Hum Behav 26(6):1508–1518 Dictionary MW (2015) Likable definition. Merriam Webster Dictionary online, 2015. Merriam Webster Dictionary Online Mori M, MacDorman KF, Kageki N (2012) The Uncanny valley [from the field]. Robot Autom Mag IEEE 19(2):98–100 Bartneck C, Kanda T, Ishiguro H, Hagita N (2007) Is the Uncanny valley an Uncanny cliff? In: 16th IEEE international symposium on robot and human interactive communication, RO-MAN 2007, Jeju, Korea, pp 368–373 Mumm J, Mutlu B (2011) Human–robot proxemics: physical and psychological distancing in human–robot interaction. In: Proceedings of the 6th international conference on human–robot interaction, pp 331–338 Breazeal C, Kidd CD, Thomaz AL, Hoffman G, Berlin M (2005) Effects of nonverbal communication on efficiency and robustness in human–robot teamwork. In: 2005 IEEE/RSJ International conference on intelligent robots and systems, 2005 (IROS 2005), pp 708–713 Sandoval EB, Brandstetter J, Obaid M, Bartneck C (2016) Reciprocity in human–robot interaction: a quantitative approach through the Prisoner’s Dilemma and the ultimatum game. Int J Soc Robot 8(2):303–317 Fogg B, Nass C (1997) How users reciprocate to computers: an experiment that demonstrates behavior change. In: CHI ’97 extended abstracts on human factors in computing systems, New York, NY, USA, pp 331–332 Fogg BJ (2002) Persuasive technology: using computers to change what we think and do. Ubiquity 2002(December):5 Nass C, Reeves B (1996) The media equation: how people treat computers, televisions, and new media like real people and places. CSLI Publications, Cambridge University Press, Stanford Sandoval EB, Brandstetter J, Bartneck C (2016) Can a robot bribe a human?: The measurement of the negative side of reciprocity in human robot interaction. In: The eleventh ACM/IEEE international conference on human robot interaction, Piscataway, NJ, USA, pp 117–124 Turkle S (2011) Alone together: why we expect more from technology and less from each other. Basic Books, New York Weiss A, Tscheligi M (2010) Special issue on robots for future societies: evaluating social acceptance and societal impact of robots. Int J Soc Robot 2(4):345–346 Bartneck C, Croft E, Kulic D (2009) Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. Int J Soc Robot 1(1):71–81 Ho C, Jackson JW (2001) Attitude toward Asian Americans: theory and measurement. J Appl Soc Psychol 31(8):1553–1581 Fehr E, Gaechter S (1998) Reciprocity and economics: the economic implications of Homo Reciprocans. Eur Econ Rev 42(3–5):845–859 Falk A, Fischbacher U (2006) A theory of reciprocity. Games Econ Behav 54(2):293–315 Falk A, Fehr E, Fischbacher U (2003) On the nature of fair behavior. Econ Inquiry 41(1):20–26 Burnell SJ, Evans L, Yao S (1999) The ultimatum game: optimal strategies without fairness. Games Econ Behav 26(2):221–252 Oosterbeek H, Sloof R, Van De Kuilen G (2004) Cultural differences in ultimatum game experiments: evidence from a meta-analysis. Exp Econ 7(2):171–188 Solnick SJ, Schweitzer ME (1999) The influence of physical attractiveness and gender on ultimatum game decisions. Organ Behav Hum Decis Process 79(3):199–215 Slembeck T (1999) Reputations and fairness in bargaining-experimental evidence from a repeated ultimatum game with fixed opponents, EconWPA Nishio S, Ogawa K, Kanakogi Y, Itakura S, Ishiguro H (2012) Do robot appearance and speech affect people’s attitude? Evaluation through the Ultimatum Game. IEEE RO-MAN 2012:809–814 Short E, Hart J, Vu M, Scassellati B (2010) No fair. An interaction with a cheating robot. In: 2010 5th ACM/IEEE international conference on human–robot interaction (HRI), pp 219–226 Litoiu A, Ullman D, Kim J, Scassellati B (2015) Evidence that robots trigger a cheating detector in humans. In: Proceedings of the tenth annual ACM/IEEE international conference on human–robot interaction, New York, NY, USA, pp 165–172 Gouldner AW (1960) The norm of reciprocity: a preliminary statement. Am Sociol Rev 25(2):161–178