Relationship management in public relations: dimensions of an organization-public relationship

Ferguson, 1984, Building Theory in Public Relations: Interorganizational Relationships, annual meeting of the Association for Education in Journalism and Mass Communication, Gainesville, Florida

Cutlip, 1994, 2

Grunig, 1993, Image and Substance: From Symbolic to Behavioral Relationships, Public Relations Review, 19, 121, 10.1016/0363-8111(93)90003-U

Ehling, 1992, Estimating the Value of Public Relations and Communication to an Organization, 617

Broom, 1990, 82

Ibid., p. 82.

Broom, 1997, Toward a Concept and Theory of Organization Public Relationships, Journal of Public Relations Research, 9, 83, 10.1207/s1532754xjprr0902_01

James E. Grunig and Yi-Hui Huang, “Working Model of Relationships” Unpublished manuscript.

Wilson, 1994, Excellent Companies and Coalition-Building Among the Fortune 500: A Value and Relationship-Based Theory, Public Relations Review, 20, 333, 10.1016/0363-8111(94)90094-9

Heath, 1992, The Wrangle of the Marketplace: A Rhetorical Perspective on Public Relations, 17

Toth, 1987, Reinventing Corporate Communications, Public Relations Review, 13, 42, 10.1016/S0363-8111(87)80016-4

Toth, 1995, Interpersonal Communication and Organizational Communication: Contributions to the Study and Practice of Public Relations, Speech Communication Association, San Antonio

Ledingham, 1997, The Transferability of Interpersonal Relationship Dimensions Into an Organizational Setting, Academy of Managerial Communications Journal, 1, 23

Wood, 1995, 180

Wilson, 1995, An Integrated Model of Buyer-Seller Relationships, Journal of the Academy of Marketing Science, 23, 335, 10.1177/009207039502300414

Trotter, 1986, The Three Faces of Love, Psychology Today, 46

Ledingham, 1986, The Three Faces of Love, Psychology Today, 39

Grunig, 1986, The Three Faces of Love, Psychology Today, 121

Broom, 1986, The Three Faces of Love, Psychology Today, 82

Toth, 1986, The Three Faces of Love, Psychology Today, 2

Broom, 1986, The Three Faces of Love, Psychology Today, 83

Ledingham, 1986, The Three Faces of Love, Psychology Today, 40

Broom, 1986, The Three Faces of Love, Psychology Today, 83