Broome, B. J. 1993. Managing differences in conflict resolution: The role of relational empathy. In Conflict resolution theory and practice, edited by D.J.D. Sandole and H. van der Merwe. Manchester and New York: Manchester University Press.
Bush, R.A.B. and J. P. Folger. 1994. The promise of mediation . San Francisco: Jossey-Bass.
Bush, R.A.B. and S. Ganong Pope. 2003. Changing the quality of conflict interaction: The principles and practice of transformative mediation. Pepperdine Dispute Resolution Law Journal 3: 67–96.
Della Noce, D.J. 1999. Seeing theory in practice: An analysis of empathy in mediation. Negotiation Journal 15(3): 271–301.
Eliasson, J. 2002. Perspectives on managing intractable conflict. Negotiation Journal 18(4): 371–374.
Folger, J.P. and R.A.B. Bush. 2001. Designing mediation approaches to training and practice within a transformative framework . Hempstead, N.Y.: Institute for the Study of Conflict Transformation, Hofstra University.
Kriesberg, L., T.A. Northrup, and S.J. Thorson, eds. 1989. Intractable conflicts and their transformation . Syracuse: Syracuse University Press.
Malone, D.M. 2003. The Security Council: Adapting to address contemporary conflicts. Negotiation Journal 19(1): 85–95.
Montville, J. 1993. The healing function in political conflict resolution. In Conflict resolution theory and practice, edited by D.J.D. Sandole and H. van der Merwe. Manchester and New York: Manchester University Press.
Saunders, H.H. 1999a. The multi-level peace process in Tajikistan. In Herding cats: Multiparty mediation in a complex world, edited by C.A. Crocker, F.O. Hampson, and P. Aall. Washington: U.S. Institute of Peace Press.
—. 1999b. A public peace process: Sustained dialogue to transform racial and ethnic conflicts . New York: St. Martin's Press.
—. 2003. Sustained dialogue in managing intractable conflict. Negotiation Journal 19(10): 69–83.
Slim, R.M. and H.H. Saunders. 1996. The Inter-Tajik Dialogue: From civil war towards civil society. http: //www.c-r.org/accord/accord10/inter.htm.
Sorensen, G.M. 2002. The roles a “civil society” can play in international dispute resolution. Negotiation Journal 18(4): 355–358.