Quality of care: the need for medical, contextual and policy evidence in primary care

Journal of Evaluation in Clinical Practice - Tập 11 Số 5 - Trang 417-429 - 2005
Mieke L van Driel1, An IM De Sutter1, Thierry Christiaens2, Jan M. De Maeseneer3
1Researcher, Department of General Practice and Primary Health Care, Ghent University, Belgium
2Professor of general practice, Department of General Practice and Primary Health Care, Ghent University, Belgium
3Professor of general practice, head of department, Department of General Practice and Primary Health Care, Ghent University, Belgium

Tóm tắt

Abstract

The increasing availability of medical evidence in clinical practice was expected to improve the quality of care. However, this has not been realized. A possible explanation is that quality of care is a complex concept and needs a wider scope. Starting from the Donabedian triangle of structure, process and outcome, a framework for the analysis of quality of care is presented. The need for three types of evidence is identified and discussed: medical, contextual and policy evidence. Although the body of medical evidence is increasing, it has major flaws and gaps hampering its applicability in primary care. There is also a need to focus on the context of the medical encounter, which has been shown to influence outcome, but is still not well researched. Finally, evidence on costs, cost utility and equity needs to be considered. Taking these different aspects of evidence into account, an agenda for research in primary care is set. The analytical framework may provide new insights in the quest for improving quality of health care.

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