Quality and Safety: Learning from the Past and (Re)Imagining the Future

David W. Bates1,2,3, Eric A. Williams4,5
1Division of General Internal Medicine, Brigham and Women’s Hospital, Boston, Mass
2Department of Medicine, Harvard Medical School, Boston, Mass
3Department of Health Policy and Management, Harvard T. H. Chan School of Public Health, Boston, Mass
4Divisions of Critical Care and Cardiology, Department of Pediatrics, Baylor College of Medicine, Houston, Texas
5Department of Quality and Safety, Texas Children’s Hospital, Houston, Texas

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