Public transport service quality: Policy prioritization strategy in the importance-performance analysis and the three-factor theory frameworks

Transportation Research, Part A: Policy and Practice - Tập 166 - Trang 118-134 - 2022
Vu Anh Tuan1, Nguyen Van Truong2,3, Shimizu Tetsuo3, Nguyen Ngoc An4
1Vietnamese-German Transport Research Centre, Vietnamese-German University, Binh Duong, Viet Nam
2Faculty of Transport Economics, University of Transport and Communications, Hanoi, Viet Nam
3Department of Tourism Science, Tokyo Metropolitan University, Tokyo, Japan
4enCity Urban Solutions, 901C Diamond Plaza, 34 Le Duan Street, District 1, Ho Chi Minh City, Viet Nam

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