Patient-physician communication: A descriptive summary of the literature

Wasserman, 1983, Systematic analysis of clinician-patient interactions; a critique of recent approaches with suggestions for future research, Med Care, 21, 279, 10.1097/00005650-198303000-00003

Pendleton, 1983

Waitzkin, 1984, Doctor-patient communication, 252, 2441

Inui, 1985, Problems and prospects for health services research on provider-patient communication, Med Care, 521, 10.1097/00005650-198505000-00013

Glass, 1981

Rosenthal, 1984

Green, 1984, Quantitative methods for literature reviews, Annu Rev Psychol, 35, 37, 10.1146/annurev.ps.35.020184.000345

Hall JA, Roter DL, Katz NR. Meta-analysis of correlates of provider behavior in medical encounters. Med Care, in press.

Byrne, 1976

Bales, 1950

Roter, 1977, Patient participation in the patient-provider interaction: the effects of patient question asking on the quality of interaction, satisfaction and compliance, Health Educ Monogr, 5, 281, 10.1177/109019817700500402

Stiles, 1979, Interaction exchange structure and patient satisfaction with medical interviews, Med Care, 17, 667, 10.1097/00005650-197906000-00010

Inui, 1982, Outcome-based doctor-patient interaction analysis: I. Comparison of techniques, Med Care, 20, 535, 10.1097/00005650-198206000-00001

Wolraich, 1986, Medical communication behavior system: an interactional analysis system for medical interactions, Med Care, 24, 891, 10.1097/00005650-198610000-00003

Royal College of General Practitioners, 1973, Present status and future needs, Reports from General Practice, No. 2.

1974

Davis, 1968, Variation in patients' compliance with doctors advice: an empirical analysis of patterns of communication, Am J Public Health, 58, 274, 10.2105/AJPH.58.2.274

Greenfield, 1985, Expanding patient involvement in care, Ann Intern Med, 102, 520, 10.7326/0003-4819-102-4-520

Waitzkin, 1985, Information giving in medical care, J Health Soc Behav, 26, 81, 10.2307/2136599

Morgan, 1969

1986

Parsons, 1951

Bloom, 1963

Dimatteo, 1981, Sources of assessment of physician performance: a study of comparative reliability and patterns of intercorrelation, Med Care, 19, 829, 10.1097/00005650-198108000-00003

Ben-Sira, 1980, The function of the professional's affective behavior in client satisfaction: a revised approach to social interaction theory, J Health Soc Behav, 21, 170, 10.2307/2136736

Hall, 1987, Task versus socioemotional behaviors in physicians, Med Care, 25, 399, 10.1097/00005650-198705000-00004

Roter, 1987, Relations between physicians' behaviors and analogue patients' satisfaction, recall, and impressions, Med Care, 25, 437, 10.1097/00005650-198705000-00007

Pratt, 1957, Physicians' views on the level of medical information among patients, Am J Public Health, 47, 1277, 10.2105/AJPH.47.10.1277

Boreham, 1978, The informative process in private medical consultations: a preliminary investigation, Soc Sci Med, 12, 409

Cartwright, 1964

Carroll, 1979, Teaching medical interviewing: a critique of educational research and practice, J Med Educ, 54, 498

Bertakis, 1977, The communication of information from physician to patient: a method for increasing patient retention and satisfaction, J Fam Pract, 5, 217

Maguire, 1986, Consultation skills of young doctors: I. Benefits of feedback training in interviewing as students persist, Br Ed J, 292, 1573

Kleinman, 1987, Explanatory models in health-care relationships: a conceptual frame for research on family-based health care activities in relation to folk and professional forms of clinical care, 273

Mishler, 1985

Cassell, 1985, Vols. I and II

Haug, 1983

Adler, 1970, Changes in medical interviewing style after instructions with two closed circuit television techniques, J Med Educ, 45, 21

Alroy, 1984, An evaluation of the short-term effects of an interpersonal skills course, Med Educ, 18, 85, 10.1111/j.1365-2923.1984.tb00978.x

Anderson, 1979, Patients; recall of information and its relation to the nature of the consultation, Vol. II, 238

Arnston, 1982, Pediatrician-parent communication in a continuity of care setting, Clin Pediatr, 21, 302, 10.1177/000992288202100507

Bain, 1979, The content of physician-patient communication in family practice, J Fam Pract, 8, 745

Bain, 1977, Patient knowledge and the content of the consultation in general practice, Med Educ, 11, 347, 10.1111/j.1365-2923.1977.tb00626.x

Bain, 1976, Doctor-patient communication in general practice consultations, Med Educ, 10, 125, 10.1111/j.1365-2923.1976.tb00545.x

Bartlett, 1984, The effects of physician communications skills on patient satisfaction, recall, and adherence, J Chron Dis, 37, 755, 10.1016/0021-9681(84)90044-4

Beckman, 1984, The effect of physician behavior on the collection of data, Ann Intern Med, 101, 692, 10.7326/0003-4819-101-5-692

Bergman, 1967, Performance analysis in pediatric practice: preliminary report, J Med Educ, 42, 249

Bertakis, 1977, The communication of information from physician to patient: a method for increasing patient retention and satisfaction, J Fam Pract, 5, 217

Biehn, 1979, Patient evaluation of physician performance, J Fam Pract, 8, 565

Blanchard, 1983, Interactions between ancologests and patients during rounds, Ann Intern Med, 99, 694, 10.7326/0003-4819-99-5-694

Boreham, 1978, The information process in private medical consultations: a preliminary investigation, Soc Sci Med, 12, 409

Buijs, 1984, Bryne and Long: a classification for rating the interview style of doctors, Soc Sci Med, 19, 683, 10.1016/0277-9536(84)90240-5

Brown, 1986, The patient centered clinical method. 2. Definition and application, Fam Pract, 3, 164, 10.1093/fampra/3.2.75

Byrne, 1976

Carter, 1982, Outcome based doctor-patient interaction analysis. II. Identifying effective provider and patient behavior, Med Care, 20, 550, 10.1097/00005650-198206000-00002

Comstock, 1982, Physician behaviors that correlate with patient satisfaction, J Med Educ, 57, 105

Davis, 1968, Variations in patients' compliance with doctors advice: an empirical analysis of patterns of communication, Am J Public Health, 58, 274, 10.2105/AJPH.58.2.274

Davis, 1971, Variations in patients' compliance with doctors' orders: medical practice and doctor-patient interaction, Psychiatry Med, 2, 31, 10.2190/KMPK-19TA-GEK8-BFTM

Duffy, 1980, Communication skills of house officers, Ann Intern Med, 93, 354, 10.7326/0003-4819-93-2-354

Foye, 1977, Content and emphasis of well-child visits, Am J Dis Child, 131, 794, 10.1001/archpedi.1977.02120200076017

Francis, 1969, Gaps in doctor-patient communication, N Engl J Med, 280, 535, 10.1056/NEJM196903062801004

Freemon, 1971, Gaps in doctor patient communication: doctor-patient interaction analysis, Pediatr Res, 5, 298, 10.1203/00006450-197107000-00003

Gozzi, 1969, Gaps in doctor-patient communication, Am J Nurs, 69, 529

Greenfield, 1985, Expanding patient involvement in care, Ann Inter Med, 102, 520, 10.7326/0003-4819-102-4-520

Hall J; Roter D; Katz N. Task versus socioemotional behaviors in physicians, Med Care in press

Hall, 1981, Communication of affect between patient and physician, J Health Soc Behav, 22, 18, 10.2307/2136365

Helfer, 1970, An objective comparison of the pediatric interviewing skills of freshman and senior medical students, Pediatrics, 45, 623, 10.1542/peds.45.4.623

Heszen-Klemens, 1984, Doctor-patient interaction, patients' health behavior and effects of treatment, Soc Sci Med, 19, 9, 10.1016/0277-9536(84)90132-1

Huddleston, 1984, The language of doctor and patient communication, Austr Fam Physician, 7, 543

Hopper, 1982, Patient characteristics that influence physician behavior, Med Care, 20, 630, 10.1097/00005650-198206000-00009

Inni, 1982, Outcome-based doctor-patient interaction analysis. I. Comparison of techniques, Med Care, 20, 535, 10.1097/00005650-198206000-00001

Joyce, 1969, Quantitative study of doctor-patient communication, Q J Med, 38, 183

Kemany, 1984, Measuring adequacy of physician performance, 22, 620

Korsch, 1968, Gaps in doctor-patient communication. I. Doctor-patient interaction and patient satisfaction, Pediatrics, 42, 855, 10.1542/peds.42.5.855

Korsch, 1972, Doctor-patient communication, Sci Am, 227, 66, 10.1038/scientificamerican0872-66

Larsen, 1981, Assessment of nonverbal communication in the physician-patient interview, J Fam Pract, 12, 481

Lau RR, Williams S, Williams LC, Ware JE, Brook RH. Psychosocial problems in chronically ill children: physician concern, parent satisfaction and the validity of medical records. J Community Health 7(4):250.

Levenstein, 1986, The patient-centered clinical method. 1. a model for the doctor-patient interaction in family medicine, Fam Pract, 4, 24, 10.1093/fampra/3.1.24

Lewis, 1986, Parent satisfaction with children's medical care, Med Care, 24, 209, 10.1097/00005650-198603000-00003

Lewis, 1986, Parent satisfaction with children's medical care, Med Care, 24, 209, 10.1097/00005650-198603000-00003

Maguire, 1986, Consultation skills of young doctors: I. Benefits of feedback training in interviewing as students persists, Br Med J, 293, 1573, 10.1136/bmj.292.6535.1573

Maguire, 1986, Consultation skills of young doctors: II. Most young doctors are bad at giving information, Br Med J, 293, 1576, 10.1136/bmj.292.6535.1576

Omololu, 1984, Communication behaviors of undergraduate medical students before and after training, Br J Med Psychiatry, 57, 97, 10.1111/j.2044-8341.1984.tb01587.x

Pantell, 1982, Physician communication with children and parents, Pediatrics, 70, 396, 10.1542/peds.70.3.396

Pendleton, 1980, The communication of medical information in general practice consultations as a function of patients' social class, Soc Sci Med, 14A, 669

Pridham, 1980, An observation methodology for the study of interactive clinical problem-solving behavior in primary care settings, Med Care, 18, 360, 10.1097/00005650-198004000-00002

Putnam, 1985, Patient exposition and physician explanation in initial medical interviews and outcomes of clinical visits, Med Care, 23, 74, 10.1097/00005650-198501000-00008

Reisinger, 1980, Anticipatory guidance in pediatric practice, Pediatrics, 66, 889, 10.1542/peds.66.6.889

Rimer, 1984, Informed consent: a crucial step in cancer patient education, Health Educ Q, IV, 30

Robinson, 1983, Improving the efficiency of patients' comprehension monitoring: A way of increasing patients' participation in general practice consultations, Soc Sci Med, 21, 915, 10.1016/0277-9536(85)90148-0

Ross, 1982, Returning to the doctor: the effect of client characteristics, type of practice, and experiences with care, J Health Soc Behav, 23, 119, 10.2307/2136509

Ross, 1982, Physician status characteristics and client satisfaction in two types of medical practice, J Health Soc Behav, 23, 317, 10.2307/2136490

Ross, 1981, Client satisfaction and the organization of medical practice: why time counts, J Health Soc Behav, 22, 243, 10.2307/2136519

Roter, 1984, Patient question asking in physician-patient interaction, Health Psychol, 3, 395, 10.1037/0278-6133.3.5.395

Roter, 1979, Altering patient behavior in interaction with providers, Vol. II, 238

Roter, 1977, Patient participation in the patient-provider interaction: the effects of patient question asking on the quality of interaction, satisfaction, and compliance, Health Educ Monogr, 5, 281, 10.1177/109019817700500402

Roter D, Hall J, Katz N. Relations of physicians' task and socioemotional behaviors to analogue patients' satisfaction, recall, and impressions. Med Care, in press.

Roter, 1984, Podiatrist-patient interaction during routine podiatry visits, J Am Podiatry Assoc, 74, 553, 10.7547/87507315-74-11-553

Smith, 1981, Characteristics of the initial medical interview associated with patient satisfaction and understanding, J Fam Pract, 12, 283

Snyder D; Lynch J; Oruss L. Doctor-patient communications in a private family practice. J Fam Pract 3(3): 271.

Sprunger, 1983, An analysis of physician-parent communication in pediatric prenatal interviews, Clin Pediatr, 22, 553, 10.1177/000992288302200806

Stewart, 1984, What is a successful doctor-patient interview?, 19, 167

Stewart, 1981, Children as patients: a communications process study, J Fam Pract, 13, 827

Stiles, 1979, Interaction exchange structure and patient satisfaction with medical interviews, Med Care, 17, 667, 10.1097/00005650-197906000-00010

Stiles, 1979, Verbal response mode profile of patients and physicians in medical screening interviews, J Med Educ, 54, 81

Stiles, 1979, Dimensions of patient and physician roles in medical screening interviews, Soc Sci Med, 13A, 35

Stine, 1962, 52, 1858

Svarstad, 1976, Physician-patient communication and patient conformity with medical advice

Thompson, 1982, Patient preferences and the bedside manner, Med Educ, 16, 17, 10.1111/j.1365-2923.1982.tb01213.x

Treadway, 1983, Patient satisfaction and the content of general practice consultations, J R Coll Gen Pract, 33, 769

Tuckett, 1985, A new approach to the measurement of patient's understanding of what they are told in medical consultations, J Health Soc Behav, 26, 27, 10.2307/2136724

Waitzkin, 1985, Information giving in medical care, J Health Soc Behav, 26, 81, 10.2307/2136599

Wallen, 1979, Physician stereotypes about female health and illness: a study of patient's sex and the informative process during medical interviews, Women Health, 4, 135, 10.1300/J013v04n02_03

Wasserman, 1984, Pediatric clinicians' support for parents makes a difference: an outcome-based analysis of clinician-parent interaction, Pediatrics, 74, 1047, 10.1542/peds.74.6.1047

Wasserman, 1983, Responsiveness to maternal concern in preventive child health visits: an analysis of clinician-parent interactions, J Dev Behav Pediatr, 4, 171, 10.1097/00004703-198309000-00005

Weinberger, 1981, The impact of clinical encounter events on patient satisfaction, Soc Sci Med, 15E, 239

Wolraich, 1986, Medical communication behavioral system: an interactional analysis system for medical interactions, Med Care, 24, 891, 10.1097/00005650-198610000-00003

Zuckerman, 1975, Validating the content of pediatric outpatient medical records by means of tape recording doctor-patient encounters, Pediatrics, 56, 407, 10.1542/peds.56.3.407