Paging the Right Resident the First Time on General Internal Medicine: A Quality Improvement Project

Kummerow Broman, 2016, Characterizing the clamor: an in-depth analysis of inpatient paging communication, Acad Med, 91, 1015, 10.1097/ACM.0000000000001132 Wu, 2013, The intended and unintended consequences of communication systems on general internal medicine inpatient care delivery: a prospective observational case study of five teaching hospitals, J Am Med Inform Assoc, 20, 766, 10.1136/amiajnl-2012-001160 Wong, 2009, Frequency and clinical importance of pages sent to the wrong physician, Arch Intern Med, 169, 1072, 10.1001/archinternmed.2009.117 O’Leary, 2017, Hospital-based clinicians’ use of technology for patient care-related communication: a national survey, J Hosp Med, 12, 530, 10.12788/jhm.2767 Quan, 2013, It’s not about pager replacement: an in-depth look at the interprofessional nature of communication in healthcare, J Hosp Med, 8, 137, 10.1002/jhm.2008 Wong, 2012, Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician, BMJ Qual Saf, 21, 855, 10.1136/bmjqs-2011-000133 Rosenthal, 2013, Enhancing communication between night shift RNs and hospitalists: an opportunity for performance improvement, J Nurs Adm, 43, 59, 10.1097/NNA.0b013e31827f200b Langley, 2009 Government of Canada, Interagency Advisory Panel on Research Ethics. Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans. Activities Not Requiring REB Review: Article 2.5. (Updated: Feb 15, 2018.) Accessed Aug 12, 2019. http://www.pre.ethics.gc.ca/eng/policy-politique/initiatives/tcps2-eptc2/chapter2-chapitre2/#ch2_en_a2.5.