Outsourcing strategies of the security sector through acquisition procedures

Emerald - 2012
JouniJuntunen1, MariJuntunen1, VesaAutere2
1Department of Marketing, University of Oulu, Oulu, Finland
2Head of Movement and Transportation, Defence Command J4/Ops, Helsinki, Finland

Tóm tắt

Purpose

The aim of this research is to reveal the security‐related outsourcing strategies of the public sector and the military and the relevant logistics outcomes by examining buying tactics.

Design/methodology/approach

A tentative model was devised from theoretical literature of how buyers use their negotiating power and relationships to achieve improved service quality and/or unit‐cost reductions. The model was tested using survey data from 149 respondents from the Finnish Defence Forces, and the public sector and industrial firms in Finland via structural equation modelling analysis.

Findings

Contrary to the approach of classic economics, where negotiating power correlates with direct costs, the findings indicate that negotiating power and relationships do not affect direct costs in the public sector and military contexts, but rather that negotiating power and relationships correlate with an improved service level, which consequently decreases the indirect logistics costs.

Research limitations/implications

By focusing on improvement in services in terms of their logistics service purchasing, the buyers reveal that their outsourcing strategy involves vertical outsourcing. The data are collected from one country, which may cause bias. Further studies would be required to test this research proposal in other countries.

Practical implications

To obtain cost reductions, buyers of logistics services could learn from the public sector and the military on how to use negotiating power and relationships to obtain better service instead of short‐term cost reductions, as better service correlates with reduced costs in the long run.

Originality/value

This study is important to practitioners as well as academics since there is little quantitative research available regarding strategic outsourcing modes and outcomes of adopting different modes.

Từ khóa


Tài liệu tham khảo

Ahonen, M. (2008), “Clarifying the stage of corporate branding research (1996‐2007): a literature review and a classification”, Proceedings of the Australian & New Zealand Marketing Academy Conference ANZMAC, Sydney, Australia, 1‐3 December.

Allan‐Chérif, O. and Maira, S. (2011), “Collaboration as an anti‐crisis solution: the role of the procurement function”, International Journal of Physical Distribution & Logistics Management, Vol. 41 No. 9, pp. 860‐77.

Arlbjorn, J.S., Freytag, P.V. and de Haas, H. (2011), “Service supply chain management: a survey of lean application in the municipal sector”, International Journal of Physical Distribution & Logistics Management, Vol. 41 No. 3, pp. 277‐95.

Armstrong, J.S. and Overton, T.S. (1977), “Estimating nonresponse bias in mail surveys”, Journal of Marketing Research, Vol. 14 No. 3, pp. 396‐402.

Boyson, S., Corsi, T., Dresner, M. and Rabinovich, E. (1999), “Managing effective third party logistics relationships: what does it take?”, Journal of Business Logistics, Vol. 20 No. 1, pp. 73‐100.

Browne, M.W. and Cudeck, R. (1993), “Alternative ways of assessing model fit”, in Bollen, K. and Long, J.S. (Eds), Testing Structural Equation Models, Sage, Palm Springs, CA.

Cahill, D. (2007), Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in Germany and the USA, Physica‐Verlag, New York, NY.

Chow, G., Heaver, T.D. and Henriksson, L.E. (1994), “Logistics performance: definition and measurement”, International Journal of Physical Distribution & Logistics Management, Vol. 24 No. 1, pp. 17‐28.

Cousins, P.D. (2002), “A conceptual model for managing long‐term inter‐organisational relationships”, European Journal of Purchasing & Supply Management, Vol. 8, pp. 71‐82.

Cox, A. (2004a), “Business relationship alignment: on the commensurability of value capture and mutuality in buyer and supplier exchange”, Supply Chain Management: An International Journal, Vol. 9 No. 5, pp. 410‐20.

Cox, A. (2004b), “Power, value and supply chain management”, Supply Chain Management: An International Journal, Vol. 9 No. 5, pp. 410‐20.

Cox, A. (2004c), “The art of the possible: relationship management in power regimes and supply chains”, Supply Chain Management: An International Journal, Vol. 9 No. 5, pp. 346‐56.

Csiao, H.I., van der Vorst, J.G.A.J., Kemp, R.G.M. and Omta (Onno), S.W.F. (2010), “Developing a decision‐making framework for levels of logistics outsourcing in food supply chain networks”, International Journal of Physical Distribution & Logistics Management, Vol. 40 No. 5, pp. 395‐414.

Davis, B.R. and Mentzer, J.T. (2006), “Logistics service driven loyalty: an exploratory study”, Journal of Business Logistics, Vol. 27 No. 2, pp. 53‐73.

Fredland, J.E. (2004), “Outsourcing military force: a transaction cost perspective on the role of military companies”, Defence and Peace Economics, Vol. 15 No. 3, pp. 205‐19.

Gentry, J. (1996), “Carrier involvement in buyer‐supplier strategic partnerships”, International Journal of Physical Distribution & Logistics Management, Vol. 26 No. 3, pp. 14‐25.

Giunipero, L. and Eltantawy, R. (2004), “Securing the upstream supply chain: a risk management approach”, International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 9, pp. 698‐713.

Gonzales, J.A., Guasch, J.L. and Serebrinsky, T. (2007), Latin America: Addressing High Logistics Costs and Poor Infrastructure for Merchandise Transportation and Trade Facilitation, The World Bank, Washington, DC.

Grant, D., Juntunen, J., Juga, J. and Juntunen, M. (2009), “Using logistics service to achieve satisfaction and turn corporate brand equity into loyalty”, Conference Proceedings of the 14th International Symposium on Logistics (14th ISL), Istanbul, Turkey, 5‐8 July.

Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. (2009), Multivariate Data Analysis, Pearson Education, Upper Saddle River, NJ.

Jaccard, J. and Wan, C.K. (1996), Lisrel Approaches to Interaction Effect in Multiple Regression, Sage, Thousand Oaks, CA.

Jöreskog, K.G. and Sörbom, D. (1993a), LISREL 8: Structural Equation Modelling with the SIMPLIS Command Language, SSI, Inc., Lincolnwood, IL.

Jöreskog, K.G. and Sörbom, D. (1993b), PRELIS 2: User's Reference Guide, SSI, Inc., Lincolnwood, IL.

Jöreskog, K.G., Sörbom, D., du Toit, S. and du Toit, M. (2000), LISREL 8: New Statistical Features, SSI, Inc., Lincolnwood, IL.

Juntunen, J. (2010), “Functional spin‐offs in logistics service markets”, International Journal of Logistics: Research and Applications, Vol. 13 No. 2, pp. 121‐32.

Juntunen, J. and Juntunen, M. (2010), “External economies and confidence, a way to reduce logistics costs”, International Journal of Logistics Research and Applications, Vol. 13 No. 5, pp. 329‐37.

Juntunen, J., Grant, D.B. and Juga, J. (2010), “Short‐run versus long‐run trade‐offs in outsourcing relationships: impacts on loyalty and switching propensity”, Strategic Outsourcing: An International Journal, Vol. 3 No. 3, pp. 211‐25.

Juntunen, J., Juntunen, M. and Autere, V. (2011a), “A case study on the role of the Finnish Defence Forces in the transport sector”, Journal of Military Studies, Vol. 2 No. 1, pp. 34‐43.

Juntunen, J., Juntunen, M. and Autere, V. (2011b), “Protecting Finnish defence security: a logistics challenge”, International Journal of Shipping and Transport Logistics, Vol. 3 No. 3, pp. 295‐311.

Kakabadse, N. and Kakabadse, A. (2000), “Critical review – outsourcing: a paradigm shift”, The Journal of Management, Vol. 19 No. 8, pp. 670‐728.

Kananen, I. (2009), “Huoltovarmuuskeskus”, Huoltoupseerilehti, February.

Knemeyer, A.M., Corsi, T.M. and Murphy, P.R. (2003), “Logistics outsourcing relationships: customer perspectives”, Journal of Business Logistics, Vol. 24 No. 1, pp. 77‐109.

Kremic, T., Tukel, I.O. and Rom, W.O. (2006), “Outsourcing decision support: a survey of benefits, risks, and decision factors”, Supply Chain Management: An International Journal, Vol. 11 No. 6, pp. 467‐82.

Lambert, D.M., Emmelhainz, M.A. and Gardner, J.T. (1998), “Developing and implementing supply chain partnership”, The International Journal of Logistics Management, Vol. 7 No. 2, pp. 1‐17.

Langley, C.J. Jr and Holcomb, M.C. (1992), “Creating logistics customer value”, Journal of Business Logistics, Vol. 13 No. 2, pp. 1‐27.

Larson, P.D. (2005), “A note on mail surveys and response rates in logistics research”, Journal of Business Logistics, Vol. 26 No. 2, pp. 211‐22.

Lieb, R. (2008), “The North American third‐party logistics industry in 2007: the provider CEO perspective”, Transportation Journal, Vol. 47 No. 2, pp. 39‐53.

Logan, M.S. (2000), “Using agency theory to design successful outsourcing relationships”, International Journal of Logistics Management, Vol. 11 No. 2, pp. 21‐32.

Marshall, D., Lamming, R. and Fynes, B. (2005), “The development of an outsourcing process model”, International Journal of Logistics: Research and Applications, Vol. 8 No. 4, pp. 347‐59.

Mentzer, J.T., Flint, D.J. and Kent, J.L. (1999), “Developing a logistics service quality scale”, Journal of Business Logistics, Vol. 20 No. 1, pp. 9‐32.

Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D. and Zacharia, Z.G. (2001), “Defining supply chain management”, Journal of Business Logistics, Vol. 22 No. 2, pp. 1‐25.

Momme, J. and Hvolby, H.H. (2002), “An outsourcing framework: action research in the heavy industry sector”, European Journal of Purchasing & Supply Management, Vol. 8 No. 4, pp. 185‐96.

Nash, J. (1951), “Non‐cooperative games”, The Annals of Mathematics, 2nd Ser., Vol. 54 No. 2, pp. 286‐95.

Naula, T., Ojala, L. and Solakivi, T. (2006), Finland state of logistics, Publications of the Ministry of Transport and Communications 45, Helsinki.

Paché, G. (1998), “Logistics outsourcing in grocery distribution: a European perspective”, Logistics Information Management, Vol. 11 No. 5, pp. 301‐8.

Rafaele, C. (2004), “Logistic service measurement: a reference framework”, Journal of Manufacturing Technology Management, Vol. 15 No. 3, pp. 280‐90.

Rollins, M., Pekkarinen, S. and Mehtälä, M. (2011), “Inter‐firm customer knowledge sharing in logistics services: an empirical study”, International Journal of Physical Distribution & Logistics Management, Vol. 41 No. 10, pp. 956‐71.

Seth, N., Deshmukh, S.G. and Vrat, P. (2006), “Service quality models: a review”, International Journal of Quality & Reliability Management, Vol. 22 No. 9, pp. 913‐49.

Solakivi, T., Ojala, L., Töyli, J., Hälinen, H.‐M., Lorentz, H., Rantasila, K. and Naula, T. (2009), Finland State of Logistics, Publications of the Ministry of Transport and Communications 21, Helsinki.

Song, Y.‐Y., Maher, T.E., Nicholson, J.D. and Gurney, N.P. (2000), “Strategic alliances in logistics outsourcing”, Asia Pacific Journal of Marketing and Logistics, Vol. 12 No. 4, pp. 3‐21.

Stank, T.P., Goldsby, T.J., Vickery, S.K. and Savitskie, K. (2003), “Logistics service performance: estimating its influence on market share”, Journal of Business Logistics, Vol. 24 No. 1, pp. 27‐55.

Stern, L.W., El‐Ansary, A.I. and Brown, J.R. (1989), Management in Marketing Channels, Prentice‐Hall, Englewood Cliffs, NJ.

Thomas, R.W. and Esper, T.L. (2010), “Exploring relational asymmetry in supply chains: the retailer's perspective”, International Journal of Physical Distribution & Logistics Management, Vol. 40 No. 6, pp. 475‐94.

Virum, H. (1993), “Third‐party logistics development in Europe”, Logistics and Transportation Review, Vol. 29 No. 4, pp. 355‐61.

Welling, D.T. and Kamann, D.‐J.F. (2001), “Vertical cooperation in the construction industry: size does matter”, Journal of Supply Chain Management, Vol. 37 No. 4, pp. 28‐33.

Willcocks, L.P., Lacity, M.C. and Kern, T. (1999), “Risk mitigation in IT outsourcing strategy revised: longitudinal case research at LISA”, Journal of Strategic Information Systems, Vol. 8, pp. 285‐314.

Wolf, C. and Seuring, S. (2009), “Environmental impacts as buying criteria for third party logistical services”, International Journal of Physical Distribution & Logistics Management, Vol. 40 Nos 1/2, pp. 84‐102.