Optimizing dispatch and home delivery services utilizing GIS in Botswana: Botswana Post case study

Spatial Information Research - Tập 25 - Trang 565-573 - 2017
Kealeboga K. Moreri1, Lopang Maphale2, Nyalazdani Nkhwanana3
1Newcastle University, Newcastle upon Tyne, UK
2University of Cape Town, Cape Town, South Africa
3University of Botswana, Gaborone, Botswana

Tóm tắt

This research believes that geographic information systems (GIS) can play a major role in ensuring that Botswana and other developing countries, benefit from diverse opportunities brought about by a home parcel delivery system. The objective of this study is to develop an address matching and geocoding GIS based on free and open source software suites [quantum GIS (QGIS), PostGIS, and quantum field (Qfield)]. The anticipation is that the GIS system can improve efficiency in postal service deliveries and further introduce Botswana to online purchasing, and other home delivery business avenues. Currently the country does not have any home delivery services. This study has developed a route optimization system using Dijkstra’s algorithm to automatically build shortest routes to reduce travel time (thus reduce operational costs), improve dispatch services and increase efficiency for home delivery services. Furthermore, the system facilitates the consolidation of deliveries and assists in the planning of consistent delivery routes. In a nutshell, this GIS system incorporates mapping technologies that provide geospatial data processing capabilities which are non-existent in current tabular-based processing systems of Botswana Post.

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