Mối Quan Hệ Giữa Những Người Đàm Phán: Đo Lường Cấu Trúc và Minh Chứng Về Tác Động Của Chúng Đến Quy Trình và Kết Quả Đàm Phán

Group Decision and Negotiation - Tập 7 - Trang 465-489 - 1998
Leonard Greenhalgh1, Deborah I. Chapman1
1The Amos Tuck School of Business Administration, Dartmouth College, Hanover, USA

Tóm tắt

Nghiên cứu về việc đàm phán đang thu hút sự chú ý ngày càng nhiều vào mối quan hệ giữa các bên tham gia đàm phán. Nghiên cứu này mô tả sự phát triển của một chỉ số đa chiều để đo lường sức mạnh của các khía cạnh khác nhau của mối quan hệ. Kết quả từ một nghiên cứu trong phòng thí nghiệm sử dụng công cụ này cho thấy rằng các mối quan hệ gắn kết khuyến khích việc chia sẻ thông tin và không khuyến khích việc sử dụng các chiến thuật cưỡng chế, cả hai đều có ảnh hưởng trực tiếp hoặc gián tiếp đến việc đạt được các kết quả tích cực, cảm xúc tiêu cực và mối quan hệ đang diễn ra của các nhà đàm phán.

Từ khóa

#mối quan hệ giữa các nhà đàm phán #chỉ số đa chiều #chia sẻ thông tin #chiến thuật cưỡng chế #kết quả đàm phán

Tài liệu tham khảo

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