Multilevel design of performance measurement systems: enhancing strategic dialogue throughout the organization
Tóm tắt
Từ khóa
Tài liệu tham khảo
Akao, 1991
Algera, 1990, Feedback Systems in Organizations,
Andriessen, 1984, Leadership: Theories and Models
Ansari, 1977, An integrated approach to control system design, Accounting, Organizations and Society, 2, 101, 10.1016/0361-3682(77)90027-7
Anthony, 1965
Anthony, 1988
Argyris, 1978
Ashby, 1958
Connolly, 1980, Organizational effectiveness: a multiple-constituency approach, Academy of Management Review, 5, 211, 10.5465/amr.1980.4288727
Dorf, 1995
Emery, 1969, Socio-Technical Systems,, 281
Etzioni, 1964
Euske, 1993, Performance management in an international setting, Management Accounting Research, 4, 275, 10.1006/mare.1993.1016
Franklin, 1994
Gupta, 1984, Business unit strategy, managerial characteristics and business unit effectiveness at strategy implementation, Academy of Management Journal, 27, 25, 10.2307/255955
Guzzo, 1985, Effects on psychologically based intervention programs on worker productivity: a meta-analysis, Personnel Psychology, 38, 275, 10.1111/j.1744-6570.1985.tb00547.x
Hronec, 1993
Imai, 1986
In't, 1988
Jensen, 1976, Theory of the firm: managerial behavior, agency costs and ownership structure, Journal of Financial Economics, 3, 305, 10.1016/0304-405X(76)90026-X
Johnson, 1993
Johnson, 1987
Juran, 1964
Kaplan, 1992, The balanced scorecard: measures that drive performance, Harvard Business Review, 70, 71
Kaplan, 1993, Putting the balanced scorecard to work, Harvard Business Review, 71, 134
Kaplan, 1996, 2>a. Using the balanced scorecard as a strategic management system, Harvard Business Review, 74, 75
Kaplan, 1996
Kasanen, 1993, The constructive approach in management accounting research, Journal of Management Accounting Research, 5, 243
Katz, 1978
Kleingeld, 1994
Kopelman, 1986, Objective Feedback,
Kuo, 1995
Langfield-Smith, 1997, Management control systems and strategy: a critical review, Accounting, Organizations and Society, 22, 207, 10.1016/S0361-3682(95)00040-2
Lebas, 1994, Managerial accounting in France: overview of past tradition and current practice, European Accounting Review, 3, 471, 10.1080/09638189400000032
Likert, 1961
Likert, 1967
Locke, 1990
Locke, 1979, Participation in Decision Making: One More Look,
Lynch, 1991
Mattessich, 1995, Conditional-normative accounting methodology: incorporating value judgements and means-end relations of an applied science, Accounting, Organizations and Society, 20, 259, 10.1016/0361-3682(94)00023-O
McGregor, 1960
Miller, 1986, Participation, satisfaction and productivity: a meta-analytical review, Academy of Management Journal, 29, 727, 10.2307/255942
Mintzberg, 1990, Strategy Formation: Schools of Thought,, 105
Mintzberg, 1991
Moorhead, 1992
Otley, 1994, Management control in contemporary organizations: towards a wider framework, Management Accounting Research, 5, 289, 10.1006/mare.1994.1018
Otley, 1980, Control, organisation and accounting, Accounting, Organizations and Society, 5, 231, 10.1016/0361-3682(80)90012-4
Pennings, 1977, Toward a Workable Framework, in
Perrow, 1970
Porter, 1980
Porter, 1985
Pritchard, 1990
Pritchard, 1995
Pritchard, 1988, The effects of group feedback, goal setting and incentives on organizational productivity, Journal of Applied Psychology Monograph, 73, 337, 10.1037/0021-9010.73.2.337
Pritchard, 1989, The evaluation of an integrated approach to measuring organizational productivity, Personnel Psychology, 42, 69, 10.1111/j.1744-6570.1989.tb01552.x
Roozenburg, 1991
Ryan, 1992
Scapens, 1998, Management accounting and strategic control: implications for management accounting research, Bedrijfskunde, 70, 11
Schneiderman, 1996, 2>a. Metrics for the order fulfillment process (part 1), Journal of Cost Management, 10, 30
Schneiderman, 1996, 2>b. Metrics for the order fulfillment process (part 2), Journal of Cost Management, 10, 6
Schön, 1983
Simons, 1995
Snow, 1992, Managing 21st century network organizations, Organizational Dynamics, 20, 5, 10.1016/0090-2616(92)90021-E
Snow, 1995, The new network firm: a spherical structure built on a human investment philosophy, Organizational Dynamics, 23, 5, 10.1016/0090-2616(95)90013-6
Steers, 1977
Thompson, J. D. Organizations in Action, New York, McGraw-Hill, 51, 65, 1967
Van Tuijl,, 1995, Gedrag en Organisatie, 8, 419
Van, 1997, 2>a. ProMES, a method for `accepted control loops', Leadership and Organization Development Journal, 18, 295, 10.1108/01437739710176248
Van, 1997, 2>b. Critical success factors in developing ProMES: will the end result be an `accepted control loop'?, Leadership and Organization Development Journal, 18, 346, 10.1108/01437739710190657
Vosselman, 1996, De Ontwerpgerichte Benadering in Management Accounting en Control Onderzoek [The Design Approach in Management Accounting and Co ntrol Research],, 397
Vroom, 1973
Whyte, 1991
Zairi, 1994