Modeling and simulation for the impact of EGC strategies on the negative UGC diffusion
Tài liệu tham khảo
Avrahami, 2006, Responsiveness in instant messaging: Predictive models supporting inter-personal communication, 731
Chai, 2009, Content quality assessment related frameworks for social media, Comput. Sci. Appl., 5593, 791
Chen, 2007, Hot topic extraction based on timeline analysis and multidimensional sentence modeling, IEEE Trans. Knowl. Data Eng., 19, 1016, 10.1109/TKDE.2007.1040
Chen, 2010, Scalable influence maximization for prevalent viral marketing in large-scale social networks, 1029
Dens, 2015, 'We(b) care' How review set balance moderates the appropriate response strategy to negative online reviews, J. Service Manage., 3
Fitzpatrick, 1995, Public relations vs. legal strategies in organizational crisis decisions, Public Relations Rev., 21, 21, 10.1016/0363-8111(95)90037-3
Garner, 1996
Glance, 2004, Blog pulse: automated trend discovery for weblogs
Goyal, 2010, Learning influence probabilities in social networks, 241
Gu, 2013, First step in social media: measuring the influence of online management response on customer satisfaction, Prod. Oper. Manage.
Griffiths, 2002, A probabilistic approach to semantic representation, 381
Halevy, 2009, The unreasonable effectiveness of data, Intell. Syst., 24, 8, 10.1109/MIS.2009.36
Homer, 1992, Message framing and the interrelationships among ad-based feelings, affect, and cognition, J. Advertising, 21, 19, 10.1080/00913367.1992.10673357
Howell, 2012, Social media and negative word of mouth: dealing with unexpected comments, Atl. J. Mark., 1, 5
Huang, 2010, Detecting comment spam through content analysis, 222
Hwang, S., Kim, K. (2014). Message spreading model over online social network with multiple channels and multiple groups.
Holme, 2002, Growing scale-free networks with tunable clustering, Phys. Rev. E, 65, 10.1103/PhysRevE.65.026107
Kempe, 2005, Influential nodes in a diffusion model for social networks, 1127
Li, 2003, Topic analysis using a finite mixture model, Inf. Process. Manage., 39, 521, 10.1016/S0306-4573(02)00035-3
Moreno, 2004, Dynamics of rumor spreading in complex networks, Phys. Rev. E, 69, 10.1103/PhysRevE.69.066130
Nguyen, 2009, On modeling viral diffusion in heterogeneous wireless networks
Oum, 2011, An empirical study of the determinants of the intention to participate in user-created contents (UCC) services, Expert Syst. Appl., 38, 15110, 10.1016/j.eswa.2011.05.098
Ontrup, 2009, Detecting, assessing and monitoring relevant topics in virtual information environments, Trans. Knowl. Data Eng., 21, 415, 10.1109/TKDE.2008.149
Ozmutlu, 2006, Automatic new topic identification using multiple linear regression, Inf. Process. Manage., 42, 934, 10.1016/j.ipm.2005.10.002
Roh, 2017, Examining the paracrisis online: The effects of message source, response strategies and social vigilantism on public responses, Public Relat. Rev., 43(3)
Sculley, 2007, Relaxed online SVMs for spam filtering
Skowronski, 1989, Negativity and extremity biases in impression formation: a review of explanations, Psychol. Bull., 105, 131, 10.1037/0033-2909.105.1.131
Sparks, 2016, Responding to negative online reviews: the effects of hotel responses on customer inferences of trust and concern, Tourism Manage., 53, 74, 10.1016/j.tourman.2015.09.011
Starnini, 2012, Random walks on temporal networks, Phys. Rev. E, 85, 10.1103/PhysRevE.85.056115
Sudbury, 1985, The proportion of the population never hearing a rumour, J. Appl. Probab., 22, 443, 10.2307/3213787
Trevino, 2005, Blogger motivations: power, pull, and positive feedback
Vasterman, 2005, The role of the media and media hypes in the aftermath of disasters, Epidemiol. Rev., 27, 107, 10.1093/epirev/mxi002
Xia, 2013, Effects of companies' responses to consumer criticism in social media, Int. J. Electron. Commerce, 17, 73, 10.2753/JEC1086-4415170403
Xu, 2011, Simulation investigation of rumor propagation in Micro-blog community, Comput. Eng., 5, 1
Yamanishi, 2004, On-line unsupervised outlier detection using finite mixtures with discounting learning algorithms, Data Mining Knowl. Discovery J., 8, 275, 10.1023/B:DAMI.0000023676.72185.7c
Kontostathis, L. Edwards. 2009. Detection of harassment on Web 2.0. In: Proceedings of the Content Analysis in the Web 2.0 Workshop at WWW.
Zhang, 2011, Question Holic: hot topic discovery and trend analysis in community question answering systems, Expert Syst. Appl., 38, 6848, 10.1016/j.eswa.2010.12.052
Zhao, 2009, Propagation modelling and analysis of incidental topics in blogosphere, 401
Wang, 2017, Model for multi-messages spreading over complex networks considering the relationship between messages, Commun. Nonlinear Sci. Numer. Simul., 48, 63, 10.1016/j.cnsns.2016.12.019