M-S-QUAL: Mobile service quality measurement

Electronic Commerce Research and Applications - Tập 14 Số 2 - Trang 126-142 - 2015
Eugenia Y. Huang1, Sheng-Wei Lin2, Ya-Chu Fan3
1Dept. of Management Information Systems, College of Commerce, National Chengchi University, 64, Sec. 2, ZhiNan Rd., Taipei 116, Taiwan, ROC
2Department of Computer Science and Information Management, School of Business, Soochow University, No. 56 Kueiyang Street, Section 1, Taipei 100, Taiwan, ROC
3Dept. of Information Technology, Advanced Semiconductor Engineering, Inc. ChungLi Branch, 550, Chung-Hwa Road, Section 1, Chung-Li 320, Taiwan, ROC#TAB#

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