Logarithmic laws in service quality perception: where microeconomics meets psychophysics and quality of experience

ITU–T Rec. E.800 (2008). Terms and definitions related to quality of service.

ITU-T Rec. G.100/P.10 (2008). Vocabulary for performance and quality of service, amendment 2: new definitions for inclusion in Recommendation P.10/G.100.

ITU-T Rec. G.107 (2000). The E-model, a computational model for use in transmission planning.

ITU-T Rec. P.800 (1996). Methods for subjective determination of transmission quality.

ITU-T Rec. P.862 (2001). Perceptual evaluation of speech quality (PESQ), an objective method for end-to-end speech quality assessment of narrow-band telephone networks and speech codecs.

GNU: Speex (2004). http://www.speex.org/ .

Fiedler, M., Chevul, S., Radtke, O., Tutschku, K., & Binzenhöfer, A. (2005). The network utility function: a practicable concept for assessing network impact on distributed services. In Proc. ITC-19, Beijing, China, Sept. 2005 (pp. 1465–1474).

Fiedler, M., & Hossfeld, T. (2010). Quality of experience-related differential equations and provisioning-delivery hysteresis. In Proc. 21st ITC specialist seminar, Miyazaki, Japan, March 2010.

Fiedler, M., Kilkki, K., & Reichl, P. From quality of service to quality of experience. Executive Summary, Seminar 09192, Dagstuhl Seminar Proceedings, available at URL: http://drops.dagstuhl.de/opus/volltexte/2009/2235/pdf/09192.SWM.Paper.2235.pdf .

Fiedler, M., Hossfeld, T., & Tran-Gia, P. (2010). A generic quantitative relationship between quality of experience and quality of service. IEEE Network, special issue “Improving QoE for Network Services”, pp. 36–41.

Hayel, Y., Maillé, P., & Tuffin, B. (2005). Modelling and analysis of Internet pricing: introduction and challenges. In Proc. international symposium on applied stochastic models and data analysis (ASMDA), Brest, France, May 2005.

Hayel, Y., Rubino, G., Tuffin, B., & Varela, M. (2006). A new way of thinking utility in pricing mechanisms: a neural network approach. In Proc. CLAIO’06, Montevideo, Uruguay.

Hossfeld, T., Tran-Gia, P., & Fiedler, M. (2007). Quantification of quality of experience for edge-based applications. In Proc. 20th international teletraffic congress (ITC20), Ottawa, Canada, June 2007.

Hossfeld, T., Hock, D., Tran-Gia, P., Tutschku, K., & Fiedler, M. (2008). Testing the IQX hypothesis for exponential interdependency between QoS and QoE of voice codecs iLBC and G.711. In Proc. 18th ITC specialist seminar on quality of experience, Karlskrona, Sweden, May 2008.

Ibarrola, E., Liberal, F., Taboada, I., & Ortega, R. (2009). Web QoE evaluation in multi-agent networks: validation of ITU-T G.1030. In Proc. ICAS’09, Valencia, Spain, April 2009.

Kelly, F. P. (2003). Fairness and stability of end-to-end congestion control. European Journal of Control, 9, 159–176.

Kilkki, K. (2008). Quality of experience in communications ecosystems. Journal of Universal Computer Science, Special issue on socio-economic aspects of next generation Internet, Spring.

Longo, M. R., & Lourenco, S. F. (2007). Spatial attention and the mental number line: evidence for characteristic biases and compression. Neuropsychologia, 45, 1400–1406.

Lopez, D., Gonzalez, F., Bellido, L., & Alonso, A. (2006). Adaptive multimedia streaming over IP based on customer oriented metrics. In Intern. symposium on computer networks, Istanbul, June 2006.

Odlyzko, A. (1999) Paris metro pricing for the Internet. In Proc. of the ACM conference on electronic commerce (EC’99), London, UK (pp. 140–147).

Keeney, R., & Raiffa, H. (1976). Decisions with multiple objectives: preferences and value tradeoffs. New York: Wiley.

Reichl, P., Thissen, D., & Linnhoff-Popien, C. (1996). How to enhance service selection in distributed systems. In Proc. DCCN’96, Tel Aviv, Israel, Nov. 1996.

Reichl, P. (2010). From charging for quality-of-service to charging for quality-of-experience. Annals of Telecommunications, 65(3), 189–199. Special issue on “Quality of Experience and Socio-Economic Issues of Network-Based Services”.

Reichl, P., Egger, S., Schatz, R., & D’Alconzo, A. (2010). The logarithmic nature of QoE and the role of the Weber-Fechner law in QoE assessment. In Proc. IEEE ICC’10, Cape Town, South Africa, May 2010.

Reichl, P., Fabini, J., Kurtansky, P., & Stiller, B. (2006). A stimulus-response mechanism for charging enhanced quality-of-user experience in next generation all-IP networks. In Proc. CLAIO’06, Montevideo, Uruguay, Nov. 2006.

Ricciato, F. (2006). Traffic monitoring and analysis for the optimization of a 3G network. IEEE Wireless Communications Magazine, 13(6).

Robinson, J. (1962). Economic philosophy. Chicago, Aldine.

Rubino, G., Tirilly, P., & Varela, M. (2006). Evaluating users’ satisfaction in packet networks using random neural networks. In ICANN (vol. 1, pp. 303–312).

Sun, L., & Ifeachor, E. C. (2002). Perceived speech quality prediction for voice over IP-based networks. In Proc. IEEE ICC’02, New York, USA, April/May 2002.

Soldani, D., Li, M., & Cuny, R. (2006). QoS and QoE management in UMTS cellular systems. New York: Wiley.

Takahashi, T. (2006). Time-estimation error following Weber-Fechner law may explain subadditive time-discounting. Medical Hypotheses, 67(6), 1372–1374.

Tuffin, B. (2003). Charging the Internet without bandwidth reservation: an overview and bibliography of mathematical approaches. Journal of Information Science and Engineering, 19(5), 765–786.

Varela, M. (2005). Évaluation pseudo–subjective de la qualité d’un flux multimédia. PhD Thesis, University of Rennes 1, France.

Varela, M., Marsh, I., & Grönvall, B. (2006). A systematic study of PESQ’s behavior (from a networking perspective). In Proc. MESAQIN’06, Prague, Czech Republic, June 2006.

Weber, E. H. (1834). De pulsu, resorptione, auditu et tactu. Annotationes anatomicae et physiologicae. Leipzig: Koehler.