Key success factors of electronic commerce Web sites

J. Kuljis1, R.J. Paul1, I.B. Singh1
1Department of Information Systems and Computing, Brunei University, Uxbridge, Middlesex, UK

Tóm tắt

This paper examines factors which might affect the performance of e-commerce Web sites, and presents a framework for evaluation. We introduce a workable framework for evaluating web sites. Key success factors, based on earlier research, are used as objective performance measures. The framework was used to assess a selected range of on-line businesses. The outcome of the study demonstrated the appropriateness of the identified success factors and the usefulness of constructing such frameworks.

Từ khóa

#Electronic commerce #Costs #Business #Internet #Data security #Information security #Protection #Credit cards #Information systems #Telephony

Tài liệu tham khảo

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