Integrating perceptual and cognitive modeling for adaptive and intelligent human-computer interaction

Proceedings of the IEEE - Tập 90 Số 7 - Trang 1272-1289 - 2002
Z. Duric1, W.D. Gray2, R. Heishman1, Fayin Li1, A. Rosenfeld3, M.J. Schoelles4, C. Schunn5, H. Wechsler1
1Department of Computer Science, George Mason University, Fairfax, VA, USA
2Cognitive Science Department, Rensselaer Polytechnic Institute, Troy, NY, USA
3Center for Automation Research, University of Maryland, College Park, MD, USA
4Department of Psychology, ARCH Laboratory/HFAC Program, George Mason University, Fairfax, VA, USA
5Department of Psychology, Learning Research & Development Center, LRDC, University of Pittsburgh, Pittsburgh, PA, USA

Tóm tắt

This paper describes technology and tools for intelligent human-computer interaction (IHCI) in which human cognitive, perceptual, motor and affective factors are modeled and used to adapt the H-C interface. IHCI emphasizes that human behavior encompasses both apparent human behavior and the hidden mental state behind behavioral performance. IHCI expands on the interpretation of human activities, known as W4 (what, where, when, who). While W4 only addresses the apparent perceptual aspect of human behavior the W5+ technology for IHCI described in this paper addresses also the why and how questions, whose solution requires recognizing specific cognitive states. IHCI integrates parsing and interpretation of nonverbal information with a computational cognitive model of the user which, in turn, feeds into processes that adapt the interface to enhance operator performance and provide for rational decision-making. The technology proposed is based on a general four-stage interactive framework, which moves from parsing the raw sensory-motor input, to interpreting the user's motions and emotions, to building an understanding of the user's current cognitive state. It then diagnoses various problems in the situation and adapts the interface appropriately. The interactive component of the system improves processing at each stage. Examples of perceptual, behavioral, and cognitive tools are described throughout the paper Adaptive and intelligent HCI are important for novel applications of computing, including ubiquitous and human-centered computing.

Từ khóa

#Human computer interaction #Computer interfaces #Electronic switching systems #Decision making #Psychology #Computational modeling #Feeds #Application software #Computer applications #Pervasive computing

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