Imposing structures: Narrative analysis and the design of information systems

Alvarez, 2002, Tell me a good story: Using narrative analysis to examine information requirements interviews during an ERP implementation, Data Base for Advances in Information Systems, 33, 38, 10.1145/504350.504357 Bates, 2004, Use of narrative interviewing in everyday information behavior research, Library & Information Science Research, 26, 15, 10.1016/j.lisr.2003.11.003 Borgman, 1986, The user's mental model of an information retrieval system: An experiment on a prototype online catalog, International Journal of Man–Machine Studies, 24, 47, 10.1016/S0020-7373(86)80039-6 Borgman, 2001, Iterative design and evaluation of a geographic digital library for university students: A case study of the Alexandria Digital Earth Prototype (ADEPT), 390 Bowker, G. C. (2003). Biodiversity data diversity. Retrieved August 11, 2004, from http://weber.ucsd.edu/~gbowker/biodivdatadiv.pdf Bowker, 1999 Bruner, 1990 Carley, 1999, On the evolution of social and organizational networks, 3 Carley, 1992, Extracting, representing, and analyzing mental models, Social Forces, 70, 601, 10.1093/sf/70.3.601 Connelly, 1990, Stories of experience and narrative inquiry, Educational Researcher, 19, 2, 10.3102/0013189X019005002 Crew, H. S. (1996). A narrative analysis of the daughter–mother relationship in selected young adult novels. Doctoral dissertation, Rutgers University. Dervin, 1980, Communication gaps and inequities: Moving toward a reconceptualization, vol. 2, 73 Egri, 1946 Flanagan, 1954, The critical incident technique, Psychological Bulletin, 51, 28 Forsythe, 1999, It's just a matter of common sense: Ethnography as invisible work, Computer Supported Cooperative Work, 8, 127, 10.1023/A:1008692231284 Gazan, 2003, Metadata as a realm of translation: Merging knowledge domains in the design of an environmental information system, Knowledge Organization, 30, 182 King, 1994 Klein, 1990 Labov, 1973, The boundaries of words and their meanings, 340 Labov, 1997, Narrative analysis: Oral versions of personal experience, Journal of Narrative and Life History, 7, 3, 10.1075/jnlh.7.1-4.02nar Lawler, 2002, Narrative in social research, 242 Lichtenstein, 1980, Memory for goal-directed events, Cognitive Psychology, 12, 415, 10.1016/0010-0285(80)90015-8 Manovich, 2001 Mayer, 1989, Models for understanding, Review of Educational Research, 59, 43, 10.3102/00346543059001043 Olson, 2000, Difference, culture, and change: The untapped potential of LCSH, Cataloging & Classification Quarterly, 29, 53, 10.1300/J104v29n01_04 Pentland, 1999, Narrative methods in collaborative systems research, 1035 Pettigrew, 2001, Conceptual frameworks in information behavior, vol. 35, 43 Propp, 1968 Ricoeur, 1988, vol. III Rogers, 2001, Knowledge value alliances: An alternative to R&D project evaluation, Science, Technology and Human Values, 26, 23, 10.1177/016224390102600102 Silverman, 2001 Staggers, 1993, Mental models: Concepts for human–computer interaction research, International Journal of Man–Machine Studies, 38, 587, 10.1006/imms.1993.1028 Star, 1989, Institutional ecology, “translations,” and boundary objects: Amateurs and professionals in Berkeley's Museum of Vertebrate Zoology, 1907–39, vol. 19, 387 Star, 1999, Layers of silence, arenas of voice: The ecology of visible and invisible, Computer Supported Cooperative Work, 8, 9, 10.1023/A:1008651105359 Suchman, 1987 Talja, 1999, The production of ‘context’ in information seeking research: A metatheoretical view, Information Processing and Management, 35, 751, 10.1016/S0306-4573(99)00024-2 Watson, 2001, Making sense of the stories of experience: methodology for research and testing, Journal of Education for Library and Information Science, 42, 137, 10.2307/40324026 Winner, 1986, Do artifacts have politics?, 19 Wittgenstein, 1922