How tip credits affect consumer tipping behavior

International Journal of Hospitality Management - Tập 103 - Trang 103214 - 2022
Michael Lynn1
1School of Hotel Administration, Cornell University, USA

Tài liệu tham khảo

Allegretto, S. ,2016. Two and a half decades: Still waiting for change. 〈https://equitablegrowth.org/two-and-a-half-decades/〉. Becker, 2012, The underlying dimensions of tipping behavior: an exploration, confirmation, and predictive model, Int. J. Hosp. Manag., 31, 247, 10.1016/j.ijhm.2011.05.006 Lynn, 2015, Service gratuities and tipping: a motivational framework, J. Econ. Psychol., 46, 74, 10.1016/j.joep.2014.12.002 Lynn, 2020, The effects of minimum wages on tipping: a state-level analysis, Compens. Benefits Rev., 52, 98, 10.1177/0886368720908959 Schweitzer, J. ,2021. Ending the tipped minimum wage will reduce poverty and inequality. 〈https://www.americanprogress.org/article/ending-tipped-minimum-wage-will-reduce-poverty-inequality/〉. Sutton, R. ,2021. Democrats introduce bill to set $15 minimum wage, eliminate tipped wages by 2027. 〈https://ny.eater.com/2021/1/27/22251414/minimum-wage-tipped-joe-biden-jobs-legislation〉. Tang, 2022, The effect of the minimum server wage on restaurant guest tipping behavior, J. Foodserv. Bus. Res., 25, 1, 10.1080/15378020.2021.1903786