History and Status of Operations Support Systems

Journal of Network and Systems Management - Tập 15 - Trang 555-567 - 2007
Rand Edwards1,2
1Operations Systems Consultant, Chester, USA
2Tekmark Global Solutions, Edison, USA

Tóm tắt

Operations Support Systems (OSS) have been a critical component of any telecommunications company’s business plan. In this paper we examine the history of OSS from the perspectives of maturing support for problem domains, enabling technologies, and system integration. Finally, we will look at the problems posed by the coming “everything over IP” networks, the changing communications provider landscape and the impact on operations support systems.

Tài liệu tham khảo

Rey, R.F. (ed.): Engineering and Operations in the Bell System, 2nd edn. AT&T Bell Laboratories, Murray Hill (1983) Boggs, P.S., Bowker, M.W., Overstreet, E.A., Vetter, R.W.: Automated repair service bureau evolution. Bell. Syst. Tech. J. 61(6), Part 2 1097–1114 (1982) Giguere, W.J.: SARTS—an overview of remote special-service testing in the bell system. Bell. Syst. Techn. J. 59(4), 501–527 (1980) Bowyer, L.R.: Developing accurate equipment records for TIRKS. Bell Lab Rec. 54(4), 97–103 (1976) Cirillo, C.: Controlling circuit orders with TIRKS. Bell Lab Rec. 55(3), 73–79 (1977) Timko, J.W.: TIRKS takes the paper work out of trunk record keeping. Bell Lab Rec. 53, 368–375 (1975) Hegering, H.-G., Yemini, Y.: Integrated Network Management III, Elsevier Science Publishing, Inc, pp. 181–260, ISBN: 0 444 89982 0 Section II (1993) Software Engineering in Telecommunications Systems. In: John Marciniak (ed.) Encyclopedia of Software Engineering, vol 2, 2nd edn., pp. 1497–1507. Wiley-InterScience, ISBN 0-471-21007-2 (2002) Bernstein, L., Yuhas, C.M.: Technology impacting network management. In: Kershenbaum, A., Malek, M., Wall, M., (eds). Network Management and Control, p. 28. Plenum Press, New York, ISBN: 0-306-43587-X (1990) Network Management and Operations—The Impact of Technology, The Froehlich/Kent Encyclopedia of Telecommunications, Dekker, vol 12, pp. 477–502 ISBN 0-8247-2910-2 (1996) Bernstein, L., Yuhas, C.M.: The vision for networks and their management. In: Frisch, I. (ed.), Network Management and Control, vol. 2, pp. 3–12. Plenum Press, ISBN 0-306-44807-6 (1994) Bernstein, L.: Technology Impacting Network Management. Network Management and Control, Plenum Press, New York (1990) Bernstein, L.: State-of-the-Art Broadband Access Network Operations: Beyond Flow-Through Operations, Annual Review of Communications, International Engineering Consortium, 9 West Randolph, Suite 600, Chicago, IL 60661–2208, ISBN 0–933217–19-6, pp. 435–440. A/K/A Broadband Access Networks in the Future, Multimedia Over the Broadband Network: Business Opportunities and Technology, IEC, ISBN 0-933217-21-8, pp. 137–144 (1996) Britt, W.D., Thurston, V.L.: Improving electronic switching office maintenance. Bell. Lab. Rec. 57(4), 110–113 Bernstein, L., Yuhas, C.M.: Basic Concepts for Managing Telecommunications Networks, Kluwer Academic/Plenum Publishers, New York, NY, (1999)