Factors that influence the use of library resources by faculty members

Emerald - 2006
StellaKorobili1, IreneTilikidou2, AntoniaDelistavrou2
1Department of Library and Information Science, Technological Educational Institution of Thessaloniki, Thessaloniki, Greece
2Department of Marketing, Technological Educational Institution of Thessaloniki, Thessaloniki, Greece

Tóm tắt

PurposeTo examine the use of library resources, focusing on e‐sources, by the members of the faculty of a higher educational institute in Thessaloniki, Greece; to reveal the factors which influence the effective use of sources for academic duties; and to provide reliable information to both the administration and the library of the institute, with the aim of the improvement of library services.Design/methodology/approachA census survey, using a structured questionnaire, among the faculty of the Technological Educational Institute of Thessaloniki was conducted to examine the frequency of use of resources, mainly e‐sources, and to reveal the impact of demographic or academic situational characteristics, the assumed positive influence of academic productivity, perceived usefulness of resources and access to e‐sources on the use of e‐sources as well as the assumed negative influence of barriers and computer anxiety on the use of e‐sources.FindingsThe great majority of the faculty of TEI uses printed sources more than e‐sources, but they also use e‐sources quite frequently. Use is mostly of books, websites and printed journals. It was also found that the use of e‐sources is higher in the School of Business Administration and Economics among those who hold a PhD degree and among younger members of the faculty. Also, the results indicated that the use of e‐sources is positively influenced by the respondents' perceived usefulness of resources, the convenience of access to the sources and their academic productivity. The examination of the computer anxiety rating scale (CARS) provided evidence that the less anxious the faculty feel about PCs, the more frequent users they become.Research limitations/implicationsFurther research is needed to measure how faculty interact with information, what kind of electronic sources they prefer, what search strategies they use, as well as whether their information needs are satisfied. This research needs to be duplicated to other universities in Greece to determine whether the results can be generalized for Greek academic faculty.Practical implicationsUniversity administrations need to improve library facilities, to include more workstations for access to electronic sources, as well as to improve the marketing and communication of these e‐sources.Originality/valueThis research tries to fill a gap in the literature, which has underemphasized so far the need for assessing and measuring the use of library resources in Greek academic libraries and the examination of the factors that influence this use.

Từ khóa


Tài liệu tham khảo

Abels, E.G.Liebscher, P.Denman, D.W. (1996), “Factors that influence the use of electronic networks and network services by science and engineering faculty in small universities and colleges”, Journal of the American Society for Information Science, Vol.47, pp.146‐58

Adika, G. (2003), “Internet use among faculty members of universities in Ghana”, Library Review, Vol.52, 1 pp.29‐37

Ajayi, A.Olatokun, W.M.Tiamiyu, M.A. (2001), “Computer anxiety, phobia, obsession and work stress at the University of Ibadan, Nigeria: Part 1 – prevalence and correlates”, African Journal of Library, Archives & Information Science, Vol.11, 2 pp.125‐38

American Library Association Presidential Committee on Information Literacy (1998), “A progress report on information literacy: an update on the American Library Association Presidential Committee on Information Literacy: final report”, available at: www.ala.org/ala/acrl/acrlpubs/whitepapers/whitepapersreports.htm [5 April 2002] (accessed 28 November 2005)

Anderson, A.A. (1996), “Predictors of computer anxiety and performance in information systems”, Computers in Human Behavior, Vol.12, 1 pp.61‐77

Applebee, A.C. (2000), “Australian academic use of the Internet: implications for university administrators”, Internet Research: Electronic Networking Applications and Policy, Vol.10, 2 pp.141‐9

Applebee, A.C.Clayton, P.Pascoe, C. (1997), ““Australian academic use of the Internet’’,”, Internet Research: Electronic Networking Applications and Policy, Vol.7, 2 pp.85‐94

Bar‐Ilan, J.Peritz, B.C.Wolman, Y. (2003), “A survey on the use of electronic databases and electronic journals accessed through the web by the academic staff of Israeli universities”, The Journal of Academic Librarianship, Vol.29, 6 pp.346‐61

Busselle, R.Reagan, J.Pinkleton, B.Jackson, K. (1999), “Factors affecting internet use in a saturated‐access population”, Telematics and Informatics, Vol.16, 1–2 pp.45‐58

Cheong, W.H. (2002), “Internet adoption in Macao”, Journal of Computer‐Mediated Communication, Vol.7, 2 available at: www.informatik.uni‐trier.de/ ˜ley/db/indices/a‐tree/c/Cheong:Weng_Hin.html (accessed 28 November 2005)

Chou, C. (2003), “Incidences and correlates of Internet anxiety among high school teachers in Taiwan”, Computers in Human Behavior, Vol.19, pp.731‐49

Churchill, G.A., Jr (1995), Marketing Research, 6th ed., The Dryden Press, Orlando, FL

Cohen, J. (1996), “Computer mediated communication and publication productivity among faculty”, Internet Research: Electronic Networking Applications and Policy, Vol.6, 2–3 pp.41‐63

Cronbach, L. (1951), “Coefficient alpha and the internal structure of tests”, Psychometrica, Vol.31, pp.93‐6

Durndell, A.Haag, Z. (2002), “Computer self efficacy, computer anxiety, attitudes toward the Internet and reported experience with the internet, by gender, in an East European sample”, Computers in Human Behavior, Vol.18, pp.521‐35

Gordon (2003), “The factor structure of the computer anxiety rating scale and the computer thoughts survey”, Computers in Human Behavior, Vol.19, pp.291‐8

Heimlich, J.E. (2003), “Environmental educators on the web: results of a national study of users and nonusers”, The Journal of Environmental Education, Vol.34, 3 pp.4‐11

Heinssen, R. Jr, Glass, C.Knight, L. (1987), “Assessing computer anxiety: development and validation of the computer anxiety rating scale”, Computers in Human Behavior, Vol.3, pp.49‐59

Kaminer, N. (1997), “Scholars and the use of internet”, Library and Information Science Research, Vol.19, 4 pp.329‐45

Korobili (2002), “Strategic planning as a tool for the development of the Library of TEI of Thessaloniki”, Journal of the TEI of Pireaus, Vol.VII, 1 pp.17‐36

Lazinger, S.S.Bar‐Iian, J.Peritz, B.C. (1997), “Internet use by faculty members in various disciplines: a comparative case study”, Journal of the American Society for Information Science, Vol.48, 8 pp.508‐18

Malhotra, N.K. (1999), Marketing Research: An Applied Orientation, 3rd ed., Prentice Hall, Englewood Cliffs, NJ

McLlroy, D.Bunting, B.Tierney, K. (2001), “The relation of gender and background experience to self‐reported computing anxieties and cognitions”, Computers in Human Behavior, Vol.17, pp.21‐33

North, A.S.Noyes, J.M. (2002), “Gender influences on children's computer attitudes and cognitions”, Computers in Human Behavior, Vol.18, pp.135‐50

Ray, K.Day, J. (1998), “Student attitudes towards electronic information resources”, Information Research, Vol.4, 2 pp.1‐13

Robinson, J.P.Shaver, D.R.Wrightsman, L.S. (1991), Measures of Personality and Social Psychological Attitudes, Academic Press, San Diego, CA

Shih, H. (2003), “Extended technology acceptance model of Internet utilization behaviour”, Information & Management, Vol.41, pp.719‐29

Smith, B.Caputi, P. (2001), “Cognitive interference in computer anxiety”, Behaviour and Information Technology, Vol.20, 4 pp.265‐73

Teo, T.S.H. (2001), ““Demographic and motivation variables associated with Internet usage activities’’,”, Internet Research: Electronic Networking Applications and Policy, Vol.11, 2 pp.125‐37

Tiamiyu, M.A.Ajayi, A.Olatokun, W.M. (2002), “Computer anxiety, phobia, obsession and work stress at the University of Ibadan, Nigeria: Part 2 – evaluation of a model”, African Journal of Library, Archives & Information Science, Vol.12, 1 pp.1–14

Uddin, M.N. (2003), “Internet use by university academics: a bipartite study of information and communication needs”, Online Information Review, Vol.27, 4 pp.225‐37

Weil, M.M.Rosen, L.D. (1995), “The psychological impact of technology from a global perspective: a study of technological sophistication and technophobia in university students from twenty‐three countries”, Computers in Human Behavior, Vol.11, 1 pp.95‐133

Woo, H. (2005), “The 2004 user survey at the University of Hong Kong Libraries”, College & Research Libraries, Vol.66, 2 pp.115‐35

Yaghi, H.M.Abu‐Saba, M.B. (1998), “Teacher's computer anxiety: an international perspective”, Computers in Human Behavior, Vol.14, 2 pp.321‐36