Factors influencing organizational agility in higher education
Tóm tắt
The purpose of this paper is to explore the factors that can facilitate agility in higher education and to analyze the interrelationship between the factors.
A structured model of factors facilitating agility in higher education was developed using total interpretive structural modeling (TISM). Cross-impact matrix multiplication (MICMAC) analysis helped in classifying the factors on the basis of their driving and dependency power.
An extensive literature review and expert opinion helped in identifying eight enablers that can promote agility in higher education. The ability to sense the environment, organizational structure, adoption of ICT, organizational learning, human resource strategies, leadership, readiness to change and collaboration with the stakeholders were the eight factors identified. The structural model revealed leadership as the most crucial enabler followed by human resource strategies and organizational structure.
The model has incorporated and prioritized all the crucial drivers of agility that can help universities and colleges design, adopt and implement policies and practices that would facilitate agility.
So far, the research on agility in higher education has looked into each factor in isolation. This research provides a comprehensive list of the factors and establishes the interplay between the factors making this study new and original.
Từ khóa
Tài liệu tham khảo
2015, Agility: it rhymes with stability, McKinsey Quarterly, 51, 2
2019, Application of total interpretive structural modelling (TISM) for analysis of factors influencing sustainable additive manufacturing: a case study, Rapid Prototyping Journal, 25, 1198, 10.1108/RPJ-06-2018-0152
2019, Modelling the barriers of Health 4.0–the fourth healthcare industrial revolution in India by TISM, Operations Management Research, 12, 129, 10.1007/s12063-019-00143-x
2014, Organic structure and organisational learning as the main antecedents of workforce agility, International Journal of Production Research, 52, 6273, 10.1080/00207543.2014.919420
2004, Designing the Agile Organization: Design Principles and Practices
2013, Strategic agility and the role of HR as a strategic business partner: an Indian perspective, Asia Pacific Journal of Human Resources, 51, 454
2011, Organizational learning: from experience to knowledge, Organization Science, 22, 1123, 10.1287/orsc.1100.0621
2004, A measure of agility as the complexity of the enterprise system, Robotics and Computer-Integrated Manufacturing, 20, 495, 10.1016/j.rcim.2004.05.008
2015, Stakeholders in US higher education: an analysis through two theories of stakeholders, BilgiEkonomisiveYönetimiDergisi, 10, 45
2012, Dimensions of the learning organization in an Indian context, International Journal of Emerging Markets, 7, 222, 10.1108/17468801211236956
2014, Employee empowerment and its importance for trust, innovation and organizational performance, Business Management and Strategy, 5, 82, 10.5296/bms.v5i2.6558
2003, Organizational learning is essential to achieving and sustaining change in higher education, Innovative Higher Education, 28, 119, 10.1023/B:IHIE.0000006287.69207.00
2011, Leadership in online learning in higher education: why instructional designers for online learning should lead the way, Performance Improvement, 50, 43, 10.1002/pfi.20262
2017, Agility within higher education it organizations: a loosely coupled systems perspective, Theses and Dissertations
2013, Information technology competencies, organizational agility, and firm performance: enabling and facilitating roles, Information Systems Research, 24, 976, 10.1287/isre.2013.0500
2018, Modeling the lean barriers for successful lean implementation: TISM approach, International Journal of Lean Six Sigma, 10.1108/IJLSS-10-2016-0063
2012, Effect of business intelligence and IT infrastructure flexibility on organizational agility
2009, Knowledge sharing in academic institutions: a study of multimedia university Malaysia, Electronic Journal of Knowledge Management, 7, 313
2011, Individual readiness for organizational change and its implications for human resource and organization development, Human Resource Development Review, 10, 46, 10.1177/1534484310384957
2003, The human side of organizational agility, Industrial Management and Data Systems, 103, 388, 10.1108/02635570310479963
Dee, J.R. and Leišytė, L. (2016), “Organizational learning in higher education institutions: theories, frameworks, and a potential research agenda”, in Higher Education: Handbook of Theory and Research, Springer, Cham, pp. 275-348.
2015, Building theory of sustainable manufacturing using total interpretive structural modelling, International Journal of Systems Science: Operations and Logistics, 2, 231
2017, Green supply chain management: theoretical framework and further research directions, Benchmarking: An International Journal, 24, 184, 10.1108/BIJ-01-2016-0011
2019, Sustainable manufacturing evaluation model focusing leather industries in India: a TISM approach, Journal of Science and Technology Policy Management, 10, 319, 10.1108/JSTPM-06-2018-0054
2003, Dynamic organizations: achieving marketplace and organizational agility with people, 27
1992, Cross-functional structures: a review and integration of matrix organization and project management, Journal of Management, 18, 267, 10.1177/014920639201800204
2018, Does growing the number of academic departments improve the quality of higher education?, Psychosociological Issues in Human Resource Management, 6, 96, 10.22381/PIHRM6120184
2009, Evaluating agility in corporate enterprises, International Journal of Production Economics, 118, 410, 10.1016/j.ijpe.2008.12.009
2011, Knowledge based economy–technological perspective: implications and solutions for agility improvement and innovation achievement in higher education, Amfiteatru Economic Journal, 13, 404
2004, Transitioning to the learning organization, In Library Trends, 54
2017, A study of reflective practice and its role for teachers, International Journal of Creative Research Thoughts (IJCRT), 5, 944
2016, The impact of organizational culture on a firm's capability to innovate the business model, R&D Management, 46, 433, 10.1111/radm.12153
2004, Implicit communication in organisations: the impact of culture, structure and management practices on employee behaviour, Journal of Managerial Psychology, 19, 288, 10.1108/02683940410527766
2004, Agile workforce evaluation: a framework for cross-training and coordination, IIE Transactions, 36, 919, 10.1080/07408170490487759
2010, The role of information and communication technologies (ICTs) in delivering higher education–A case of Bangladesh, International Education Studies, 3, 97
2014, University management and organisational change: a dynamic institutional perspective, Cambridge Journal of Regions, Economy and Society, 7, 251, 10.1093/cjres/rsu005
1987, The information environments of organizations, Handbook of Organizational Communication: An Interdisciplinary Perspective, 130
2006, Agile manufacturing framework and practice, International Journal of Agile Systems and Management, 1, 11, 10.1504/IJASM.2006.008856
2014, Analysis of organizational agility in education system of Iran, International Journal of Economy, Management and Social Sciences, 3, 869
2019, Modeling and analysis of FMS performance variables by fuzzy TISM, Journal of Modelling in Management, 14, 2, 10.1108/JM2-03-2018-0036
Jain, A., Sharma, R. and Ilavarasan, P.V. (2018), “Total interpretive structural modelling of innovation measurement for Indian universities and higher academic technical institutions”, in Flexibility in Resource Management, Springer, Singapore, pp. 29-53.
2016, A TISM modeling of critical success factors of smartphone manufacturing ecosystem in India, Journal of Advances in Management Research, 13, 203, 10.1108/JAMR-12-2015-0088
Kamat, V. and Sardessai, S. (2012), “Agile practices in higher education: a case study”, in 2012 Agile India, IEEE, pp. 48-55.
2018, Creating sustainable universities: organizational pathways of transformation, European Journal of Sustainable Development, 7, 339
2009, New paradigms in organizational development in the 21st century: positivity, spirituality, and complexity, Organization Development Journal, 27, 11
2019, Critical success factors for next generation technical education institutions, Benchmarking: An International Journal, 10.1108/BIJ-06-2018-0176
2009, Faculty and technology: implications for faculty training and technology leadership, Journal of Science Education and Technology, 18, 23, 10.1007/s10956-008-9126-2
2001, Organizational culture and institutional transformation, ERIC Digest
2005, What campuses need to know about organizational learning and the learning organization, New Directions for Higher Education, 7
2017, Shared leadership in higher education, Important Lessons from Research and Practice
2003, Scenario design for the empirical testing of organizational congruence, Proceedings of the 2003 Command and Control Research and Technology Symposium
2012, How should the higher education workforce adapt to advancements in technology for teaching and learning?, The Internet and Higher Education, 15, 247, 10.1016/j.iheduc.2011.12.002
2018, Modeling big data enablers for operations and supply chain management, International Journal of Logistics Management, 29, 629
2015, How does IT ambidexterity impact organizational agility?, Information Systems Research, 26, 398, 10.1287/isre.2015.0577
2013, Business school culture: customer-focused, virtual and cooperative, Education + Training, 55, 336, 10.1108/00400911311325992
2011, Understanding the link between information technology capability and organizational agility: an empirical examination, MIS Quarterly, 35, 931, 10.2307/41409967
2018, Explaining environmental sustainability in supply chains using graph theory, Computational Economics, 52, 1257, 10.1007/s10614-017-9688-2
1985, Organizational culture in the study of higher education, The Review of Higher Education, 8, 157, 10.1353/rhe.1985.0026
2007, College transformation through enabling agility, Issues in Informing Science and Information Technology, 4, 703, 10.28945/981
2020, Enablers of workforce agility in engineering educational institutions, Journal of Applied Research in Higher Education, 10.1108/JARHE-12-2019-0304
2019, An assessment and analysis of musculoskeletal disorders (MSDs) of Odisha farmers in India, International Journal of System Assurance Engineering and Management, 10, 644
2012, ICT in higher education: opportunities and challenges, Institutions, 21, 4
2016, Exploring the facilitators and mediators of workforce agility: an empirical study, Management Research Review, 39, 1567, 10.1108/MRR-10-2015-0236
2014, Agility: a crucial capability for universities in times of disruptive change and innovation, Australian Universities Review, 56, 56
2017, The impact of entrepreneurship education in higher education: a systematic review and research agenda, The Academy of Management Learning and Education, 16, 277, 10.5465/amle.2015.0026
2016, The role of organizational agility in enhancing organizational excellence: a study on telecommunications sector in Egypt, International Journal of Business and Management, 11, 121, 10.5539/ijbm.v11n4p121
2015, ICT in higher education teaching: advantages, problems, and motives, International Journal of Research in E-learning IJREL, 1, 49
2001, Comparing levels of organizational learning maturity of colleges and universities participating in traditional and non-traditional (Academic Quality Improvement Project) accreditation processes
2016, Organizational learning in higher education institutions: a case study of A public university in Vietnam, Journal of Economic Development, 18, 88
2012, HRM in turbulent times: how to achieve organizational agility?, International Journal of Human Resource Management, 23, 3315, 10.1080/09585192.2012.689160
1994, A dynamic theory of organizational knowledge creation, Organization Science, 5, 14, 10.1287/orsc.5.1.14
2002, The role of ICT in higher education for the 21st century: ICT as a change agent for education
2001, Facilitating Organization Change, Lessons from Complexity Science
2006, Enterprise agility and the enabling role of information technology, European Journal of Information Systems, 15, 120, 10.1057/palgrave.ejis.3000600
2017, Modelling the enablers of agile performance in healthcare organization: a TISM approach, Global Journal of Flexible Systems Management, 18, 251, 10.1007/s40171-017-0160-x
2015, Exploring the application of agile management practices to higher education institutions, 1
2010, Workforce agility for stochastically diffused conditions—a real options perspective, International Journal of Production Economics, 125, 324, 10.1016/j.ijpe.2010.01.006
2015, The role of ICT in Higher Education in the 21st century, International Journal of Multidisciplinary Research and Modern Education (IJMRME), 1, 652
2016, Towards Agile Workforce–Case Study Research in Three Companies
2017, Organizational agility and HRM strategy: do they really enhance firms' competitiveness?, International Journal of Organizational Leadership, 6, 323, 10.33844/ijol.2017.60454
2011, The role of leadership in developing an ICT based educational institution into learning organization in Pakistan, International Journal of Academic Research in Business and Social Sciences, 1, 212
2018, Total interpretive structural modelling of predictors for graduate employability for the information technology sector, Higher Education, Skills and Work-based Learning, 8, 495, 10.1108/HESWBL-08-2017-0047
2015, Does your leadership style destroy agility... Or supercharge it?, Leader to Leader, 2015, 56, 10.1002/ltl.20206
2001, Crafting a human resource strategy to foster organizational agility: a case study, Human Resource Management: Published in Cooperation with the School of Business Administration, 40, 197, 10.1002/hrm.1011
2007, A review of enterprise agility: concepts, frameworks, and attributes, International Journal of Industrial Ergonomics, 37, 445, 10.1016/j.ergon.2007.01.007
2007, Introduction: ICT-driven change in higher education: learning from e-learning, Journal of Organisational Transformation and Social Change, 3, 245, 10.1386/jots.3.3.245_2
2017, A framework to enhance agile manufacturing system: a total interpretive structural modelling (TISM) approach, Benchmarking: An International Journal, 24, 467, 10.1108/BIJ-09-2015-0092
2013, Modeling enablers of TQM to improve airline performance, International Journal of Productivity and Performance Management, 62, 250, 10.1108/17410401311309177
2013, Organizational agility: What it is, what it is not, and why it matters
Soda, S., Sachdeva, A. and Garg, R.K. (2018), “Green supply chain management drivers analysis using TISM”, in Sushil, S.T. and Kulkarni, A. (Eds), Flexibility in Resource Management. Flexible Systems Management, Springer, Singapore. doi: 10.1007/978-981-10-4888-3_8.
2018, Application of total interpretive structural modeling for lean performance-A case study, International Journal of Mechanical Engineering and Technology, 9, 1086
2009, The impact of organizational culture on agile method use, 1
2004, Workforce agility through employee involvement, IIE Transactions, 36, 1011, 10.1080/07408170490500997
2012, Interpreting the interpretive structural model, Global Journal of Flexible Systems Management, 13, 87, 10.1007/s40171-012-0008-3
2018, How to check correctness of total interpretive structural models?, Annals of Operations Research, 270, 473, 10.1007/s10479-016-2312-3
2018, Incorporating polarity of relationships in ISM and TISM for theory building in information and organization management, International Journal of Information Management, 43, 38, 10.1016/j.ijinfomgt.2018.06.003
2011, Competing perspectives on the link between strategic information technology alignment and organizational agility: insights from a mediation model, MIS Quarterly, 35, 463, 10.2307/23044052
2015, Agile, a guiding principle for health care improvement?, International Journal of Health Care Quality Assurance, 28, 468, 10.1108/IJHCQA-04-2014-0044
University Grants Commission, 2011, Inclusive and Qualitative Expansion of Higher Education: 12th Five Year Plan 2012-2017
University Grants Commission, 2018, Annual Report 2017-2018 (UGC)
2019, A study on the influence of factors associated with organizational readiness for change in healthcare organizations using TISM, Benchmarking: An International Journal, 26, 1290, 10.1108/BIJ-06-2018-0161
2016, A study of the organizational culture at a higher education institution [case study: Plekhanov Russian university of economics (PRUE)], International Journal of Environmental and Science Education, 11, 11515
2014, A study on ranking the effects of transformational leadership style on organizational agility and mediating role of organizational creativity, Management Science Letters, 4, 2121, 10.5267/j.msl.2014.8.006
2010, Organizational learning in the higher education institutions (A case study of agricultural and natural recourses campus of university of Tehran), International Online Journal of Educational Sciences, 2, 21
2017, Organizational learning of higher education institutions: the case of Estonia, The Learning Organization, 24, 340, 10.1108/TLO-02-2017-0013
2016, The role of organizational structural properties on ICT use in public academic institutions
2012, Cognitive bias in salespersons in specialty drug selling of pharmaceutical industry, International Journal of Pharmaceutical and Healthcare Marketing, 6, 310, 10.1108/17506121211283217
2009, A theory of organizational readiness for change, Implementation Science, 4, 67, 10.1186/1748-5908-4-67
2016, Dimensions of organizational agility in the software and IT service industry: insights from an empirical investigation, CAIS, 39, 21
1989, What constitutes a theoretical contribution?, Academy of Management Review, 14, 490, 10.2307/258554
1994, Human resources and sustained competitive advantage: a resource-based perspective, International Journal of Human Resource Management, 5, 301, 10.1080/09585199400000020
2014, Total interpretive structural modelling (TISM) of strategic performance management for Indian telecom service providers, International Journal of Productivity and Performance Management, 63, 421, 10.1108/IJPPM-04-2013-0081
2017, Benchmarking model for management education in India: a total interpretive structural modeling approach, Benchmarking: An International Journal, 24, 666, 10.1108/BIJ-06-2016-0082