Erratum

Emerald - Tập 4 Số 3 - Trang 42-45 - 2000

Tóm tắt

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09604520010318263. When citing the article, please cite: Darren McCabe, David Knights, (2000), “The human face of re-engineering in financial services”, Managing Service Quality: An International Journal, Vol. 10 Iss: 2, pp. 74 - 78.

Từ khóa


Tài liệu tham khảo

10.2307/41165768

Hall, G., Rosenthal, J. and Wake, J. (1993), “How to make reengineering really work”,Harvard Business Review, November‐December, pp. 119‐31.

Mumford, E. and Hendricks, R. (1996), “Business process reengineering – RIP”,People Management, Vol. 2, May, pp. 23‐9.

10.2307/41165769

Wellis, R. and Rick, S. (1995), “Taking account of the human factor”,People Management, October, pp. 30‐34.

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Thông tin xuất bản

Emerald

Tập 4 Số 3

42-45

Thông tin tác giả