Ensuring Supply Chain Resilience: Development and Implementation of an Assessment Tool

Journal of Business Logistics - Tập 34 Số 1 - Trang 46-76 - 2013
Timothy J. Pettit1, Keely L. Croxton2, Joseph Fiksel2
1U. S. Air Force Academy
2The Ohio State University

Tóm tắt

In today's tightly connected global economy, traditional management practices that rely on “steady‐state” conditions are challenged by chaotic external pressures and turbulent change. Just in the last few years, the world has experienced a string of catastrophic events, including a global economic meltdown, a volcanic eruption in Iceland, an oil spill in the Gulf of Mexico, a disastrous tsunami and power blackout in Japan, and political upheavals in Africa and the Middle East. Managing the risk of an uncertain future is a challenge that requires resilience—the ability to survive, adapt, and grow in the face of turbulent change. This research develops a measurement tool titled the Supply Chain Resilience Assessment and Management (SCRAM™). Data gathered from seven global manufacturing and service firms are used to validate SCRAM™, using qualitative methodology with 1,369 empirical items from focus groups reviewing 14 recent disruptions. Critical linkages are uncovered between the inherent vulnerability factors and controllable capability factors. Through mixed‐method triangulation, this research identified 311 specific linkages that can be used to guide a resilience improvement process. Pilot testing suggests a correlation between increased resilience and improved supply chain performance.

Từ khóa


Tài liệu tham khảo

10.1191/030913200701540465

Ahlquist G., 2003, Enterprise Resilience, Best's Review, 104, 88

10.1080/00207540500151549

10.1111/j.0000-0000.2011.01032.x

10.1037/0003-066X.59.1.20

10.1016/j.jom.2008.03.001

Brinberg D., 1985, Validity and the Research Process

Business Continuity Institute.2011.Supply Chain Resilience 2011. 3rd Annual Survey November 2011.http://www.bcipartnership.com/supplychainform.html.

10.1103/PhysRevLett.85.5468

Chopra S., 2004, Managing Risk to Avoid Supply‐Chain Breakdown, MIT Sloan Management Review, 46, 53

10.1108/09574090410700275

Committee of Sponsoring Organizations (COSO) of the Treadway Commission, 2004, Enterprise Risk Management: Integrated Framework

Council on Competitiveness.2007. “The Resilient Economy: Integrating Competitiveness and Security.”http://www.compete.org.

Crabtree B., 1999, Doing Qualitative Research

10.1111/j.1540-5915.2007.00151.x

Cranfield University, 2002, Supply Chain Vulnerability: Executive Report

Cranfield University, 2003, Creating Resilient Supply Chain: A Practical Guide

10.1007/BF02310555

10.2307/1242685

10.2307/258557

10.5465/amj.2007.24160888

Elkington M., 2006, Managing Risk in Global Supply Chains, Strategic Risk, 2006, 26

Ellram L., 1996, The Use of the Case Study Method in Logistics Research, Journal of Business Logistics, 17, 93

10.1002/j.2158-1592.2007.tb00058.x

Fiksel J., 2006, Sustainability and Resilience: Toward a Systems Approach, Sustainability: Science Practice and Policy, 2, 1

Flynn S.2008. “Building a Resilient Nation: Enhancing Security Ensuring a Strong Economy.” Keynote address Reform Institute New York NY March 27.

FM Global.2007. “Managing Business Risk Through 2009 and Beyond.”http://www.protectingvalue.com.

10.1579/0044-7447-31.5.437

10.1146/annurev.ecolsys.35.021103.105711

10.1002/j.2158-1592.2005.tb00211.x

Glaser B., 1967, The Discovery of Grounded Theory: Strategies for Qualitative Research

10.2307/1248305

Gorman C., 2005, The Importance of Resilience, Time Canada, 165, 76

Gorman C., 2005, Executives: Supply Chain is Greatest Risk, Best‘s Review, 106, 102

Green Meg., 2005, Executives: Supply Chain is Greatest Risk, Best's Review, 106, 102

10.1002/j.2158-1592.2003.tb00053.x

10.1093/poq/nfn011

Hair J., 1998, Multivariate Data Analysis

Hamel G., 2003, The Quest for Resilience, Harvard Business Review, 81, 52

Hendricks K., 2005, Supply‐Chain Disruptions: Torpedo Shareholder Value and Profitability, Metal Producing & Processing, 43, 36

10.1016/j.jom.2008.09.001

Institute of Management and Administration (IOMA).2008. “Disaster Preparedness 2008: The Guide to Building Business Resilience.”www.ioma.com/issues/SPCRPT/1614902-1.html.

10.2307/2392366

Kachi H., 2011, Plant Closures Imperil Global Supplies, The Wall Street Journal

10.2307/3151093

Katz D., 1978, The Social Psychology of Organizations

10.1080/0958519042000295939

10.1111/j.1937-5956.2005.tb00009.x

Krueger R.A., 1988, Focus Groups: A Practical Guide for Applied Research

Lambert D., 2006, Supply Chain Management: Processes, Partnerships, Performance

Lambert D., 1990, Measuring Nonresponse Bias in Customer Service Mail Surveys, Journal of Business Logistics, 11, 5

Loehlin J., 1998, Latent Variables Models: An Introduction to Factor, Path and Structural Analysis

Malhotra N., 1993, Marketing Research: An Applied Orientation

10.1108/09600030810866986

10.1142/S0218495806000155

McIntyre J., 2011, How One Business Made Its Supply Chain More Resilient

Mentzer T., 1995, A Framework of Logistics Research, Journal of Business Logistics, 16, 231

10.1016/S0272-6963(98)00023-0

Miles M., 1984, Qualitative Data Analysis: A Sourcebook of New Methods

10.1002/j.2158-1592.2004.tb00170.x

10.1146/annurev.soc.22.1.129

Nato D. Cooper W. Donnelly J. andJohnson R.2011. “Japan's 2011 Earthquake and Tsunami: Economic Effects and Implications for the United States.”Congressional Research Service Publication 7‐5700 April 20.

10.1002/ieam.228

10.1016/0740-5472(94)90044-2

10.1017/S1355770X06003020

10.1002/j.2158-1592.2010.tb00125.x

Rice J., 2003, Building a Secure and Resilient Supply Network, Supply Chain Management Review, 7, 22

Rubin H., 2012, Qualitative Interviewing: The Art of Hearing Data

Sheffi Y., 2005, The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage

Sheffi Y., 2008, “Logistics Transformation and the Resilient Enterprise

Sheffi Y., 2005, A Supply Chain View of the Resilient Enterprise, MIT Sloan Management Review, 47, 41

Slone R., 2007, Are You the Weakest Link in Your Company's Supply Chain?, Harvard Business Review, 85, 116

Snowden D., 2007, A Leader's Framework for Decision Making, Harvard Business Review, 85, 68

Starr R., 2003, Enterprise Resilience: Managing Risk in the Networked Economy, Strategy+Business, 30, 1

10.1108/09600030010351444

Takahashi Y., 2011, Japan Auto Demand to Fall on Earthquake Woes, The Wall Street Journal

10.1016/j.ijpe.2005.12.006

10.1080/13675560500405584

10.1287/mnsc.1060.0515

Voss C., 2002, Case Research in Operations Management, International Journal of Operations and Production Management, 22, 3

10.1002/j.2158-1592.2008.tb00081.x

Wisdomnet.2006. “Managing Supply Chain Risk: Building in Resilience and Preparing for Disruption.”http://www.wisdomnet.net.

Yin R., 2003, Case Study Research: Design and Methods