Effectiveness and efficiency: the need for tailorable user interfaces on the Web

Bentley, 1997, Basic support for cooperative work on the World Wide Web, International Journal of Human-Computer Studies, 46, 827, 10.1006/ijhc.1996.0108 Fischer, 1990, End-user modifiability in design environments, 183 Horstmann, 1997, Distributed authoring on the Web with the BSCW Shared Workspace System, ACM Standards View, 5 MacLean, 1990, User-tailorable systems; Pressing the issues with buttons, 175 Malone, 1992, Experiments with Oval: A radically tailorable tool for cooperative work, 289 Nielsen, 1997, User interface design for the WWW Page, 1997, User customization of a word processor Stallman, 1981, EMACS, the extensible, customizable, selfdocumenting display Williams, 1987, HyperCard: HyperCard extends the Macintosh user interface and makes everybody a programmer, Byte, 12, 109 Terveen, 1997, Helping users program their personal agents