Does Discrepancy Between Job Choice Motivation and Satisfaction and Education–Job Mismatch Affect Turnover Intention of Nonprofit Employees?

Springer Science and Business Media LLC - Tập 21 - Trang 577-593 - 2021
Hyungjo Hur1, Kwang Bin Bae2
1Dankook University, Yongin, South Korea
2Dongguk University, Seoul, South Korea

Tóm tắt

Using data from the 2014 Graduates Occupational Mobility Survey (GOMS) conducted by the Korea Employment Information Service, this study examines the effects of (1) discrepancy between intrinsic job choice motivation and satisfaction, (2) discrepancy between extrinsic job choice motivation and satisfaction, and (3) job–education mismatch on the turnover intention of nonprofit employees. This study finds that extrinsic discrepancy is a more significant factor for turnover intention among nonprofit employees than intrinsic discrepancy. In addition, we find that job–education mismatch increases the turnover intention of nonprofit employees.

Tài liệu tham khảo

Allen, J. (2011). Mobilization of human resources. In The Flexible Professional in the Knowledge Society (pp. 139–176). Springer, Netherlands. Amah, O. E. (2009). Job satisfaction and turnover intention relationship: The moderating effect of job role centrality and life satisfaction. Research & Practice in Human Resource Management, 17(1), 24–35. Ban, C., Drahnak-Faller, A., & Towers, M. (2003). Human resource challenges in human service and community development organizations: Recruitment and retention of professional staff. Review of Public Personnel Administration, 23(2), 133–153. Blanchard, K. H., & Hersey, P. (1988). Management of organizational behavior. Prentice Hall: Utilizing Human Resources. Boezeman, E. J., & Ellemers, N. (2008). Pride and respect in volunteers' organizational commitment. European Journal of Social Psychology, 38(1), 159–172. Boyne, G. A. (2002). Public and private management: what’s the difference? Journal of Management Studies, 39(1), 97–122. Bright, L. (2008). Does public service motivation really make a difference on the job satisfaction and turnover intentions of public employees? The American Review of Public Administration, 38(2), 149–166. Bright, L. (2016). Is public service motivation a better explanation of nonprofit career preferences than government career preferences? Public Personnel Management, 45(4), 405–424. Brown, S. A., Venkatesh, V., Kuruzovich, J., & Massey, A. P. (2008). Expectation confirmation: An examination of three competing models. Organizational Behavior and Human Decision Processes, 105(1), 52–66. Cable, D. M., & Judge, T. A. (1997). Interviewers' perceptions of person-organization fit and organizational selection decisions. Journal of Applied Psychology, 82(4), 546–561. Chang, C. H. D., Johnson, R. E., & Lord, R. G. (2009). Moving beyond discrepancies: The importance of velocity as a predictor of satisfaction and motivation. Human Performance, 23(1), 58–80. Chen, C. A. (2014). Nonprofit managers’ motivational styles: A view beyond the intrinsic-extrinsic dichotomy. Nonprofit and Voluntary Sector Quarterly, 43(4), 737–758. Cornelius, M., Moyers, R., & Bell, J. (2011). Daring to lead. Washington, DC: Compass Point Nonprofit Services and the Meyer Foundation. Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. Academy of Management Review, 11(1), 55–70. Cuskelly, G., Taylor, T., Hoye, R., & Darcy, S. (2006). Volunteer management practices and volunteer retention: A human resource management approach. Sport Management Review, 9(2), 141–163. Dalton, D. R., Johnson, J. L., & Daily, C. M. (1999). On the use of “intent to...” variables in organizational research: An empirical and cautionary assessment. Human Relations, 52(10), 1337–1350. Edwards, J. R. (1996). An examination of competing versions of the person-environment fit approach to stress. Academy of Management Journal, 39(2), 292–339. Freeman, J. A., & Hirsch, B. T. (2008). College majors and the knowledge content of jobs. Economics of Education Review, 27(5), 517–535. Fuller, M. A., Valacich, J. S., George, J. F., & Schneider, C. (2017). Information systems project management: A process and team approach. Edition 1.1. Prospect Press. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463–488. Herzberg, F., Mausner, B., & Snyderman, B. B. (2011). The motivation to work. New York: Wiley. Johansen, M., & Zhu, L. (2017). Who values diversity? Comparing the effect of manager gender across the public, private, and nonprofit sectors. The American Review of Public Administration, 47(7), 797–809. Jovanovic, B. (1979). Job matching and the theory of turnover. Journal of Political Economy, 87(5, Part 1), 972–990. Judge, T. A., & Bretz, R. D. (1992). Effects of work values on job choice decisions. Journal of Applied Psychology, 77(3), 261–271. Kang, C., Huh, S., Cho, S., & Auh, E. Y. (2015). Turnover and retention in nonprofit employment: The Korean college graduates’ experience. Nonprofit and Voluntary Sector Quarterly, 44(4), 641–664. Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impact of job satisfaction on turnover intent: A test of a structural measurement model using a national sample of workers. The Social Science Journal, 38(2), 233–250. Latham, G. P., & Pinder, C. C. (2005). Work motivation theory and research at the dawn of the twenty-first century. Annual Review of Psychology, 56(1), 485–516. Lee, Y. J., & Sabharwal, M. (2016). Education–job match, salary, and job satisfaction across the public, non-profit, and for-profit sectors: Survey of recent college graduates. Public Management Review, 18(1), 40–64. Lee, Y. J., & Wilkins, V. M. (2011). More similarities or more differences? Comparing public and nonprofit managers’ job motivations. Public Administration Review, 71(1), 45–56. Leisink, P., & Steijn, B. (2009). Public service motivation and job performance of public sector employees in the Netherlands. International Review of Administrative Sciences, 75(1), 35–52. Lewis, G. B., & Frank, S. A. (2002). Who wants to work for the government? Public Administration Review, 62(4), 395–404. Locke, E. A. (1968). Toward a theory of task motivation and incentives. Organizational Behavior and Human Performance, 3(2), 157–189. Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1343). Chicago, IL: Rand McNally. Nonprofit HR (2015). Nonprofit employment practices survey. Retrieved from http://www.nonprofithr.com/wp-content/uploads/2015/02/2015-Nonprofit-Employment-Practices-Survey-Results-1.pdf Park, S. M., & Word, J. (2012). Serving the mission: Organizational antecedents and social consequences of job choice motivation in the nonprofit sector. International Review of Public Administration, 17(3), 169–206. Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681–690. Pitts, D., Marvel, J., & Fernandez, S. (2011). So hard to say goodbye? Turnover intention among US federal employees. Public Administration Review, 71(5), 751–760. Ritz, A., & Waldner, C. (2011). Competing for future leaders: A study of attractiveness of public sector organizations to potential job applicants. Review of Public Personnel Administration, 31(3), 291–316. Robst, J. (2007). Education, college major, and job match: Gender differences in reasons for mismatch. Education Economics, 15(2), 159–175. Salamon, L. M. (1999). America’s nonprofit sector. New York: The Foundation Center. Sandelands, L. E., & Boudens, C. J. (2000). Feeling at work. In S. Fineman (Ed.), Emotion in organizations (2nd ed., pp. 46–63). London: Sage. Shields, J., Scott, D., Bishop, J. W., & Goelzer, P. (2012). Pay perceptions and their relationships with cooperation, commitment, and intent to quit: A field study. International Studies of Management & Organization, 42(1), 68–86. Steijn, B. (2008). Person-environment fit and public service motivation. International Public Management Journal, 11(1), 13–27. Themudo, N. S. (2009). Gender and the nonprofit sector. Nonprofit and Voluntary Sector Quarterly, 38(4), 663–683. Tschirhart, M., Mesch, D. J., Perry, J. L., Miller, T. K., & Lee, G. (2001). Stipended volunteers: Their goals, experiences, satisfaction, and likelihood of future service. Nonprofit and Voluntary Sector Quarterly, 30(3), 422–443. Twenge, J. M., Campbell, S. M., Hoffman, B. J., & Lance, C. E. (2010). Generational differences in work values: Leisure and extrinsic values increasing, social and intrinsic values decreasing. Journal of Management, 36(5), 1117–1142. Vroom, V. H. (1964). Work and motivation (p. 45). NY: Wiley. Wanous, J. P., Poland, T. D., Premack, S. L., & Davis, K. S. (1992). The effects of met expectations on newcomer attitudes and behaviors: A review and meta-analysis. Journal of Applied Psychology, 77(3), 288–297. Warren, D. E. (2003). Constructive and destructive deviance in organizations. Academy of Management Review, 28(4), 622–632. Wright, B. E. (2001). Public-sector work motivation: A review of the current literature and a revised conceptual model. Journal of Public Administration Research and Theory, 11(4), 559–586. Wright, B. E. (2007). Public service and motivation: Does Mission matter? Public Administration Review, 67(1), 54–64. Wright, B. E., & Pandey, S. K. (2008). Public service motivation and the assumption of person-organization fit: Testing the mediating effect of value congruence. Administration & Society, 40(5), 502–521.