Người lao động Trung Quốc có tin tưởng vào các sếp người Đức của họ không? Một mô hình phát triển niềm tin liên văn hóa
Tóm tắt
Từ khóa
#niềm tin liên văn hóa #mối quan hệ phân cấp #động lực niềm tin #hồ sơ văn hóa #cơ chế tâm lý #điều tiết ngữ cảnhTài liệu tham khảo
Ajmal, M., Helo, P., & Kassem, R. 2017. Conceptualizing trust with cultural perspective in international business operations. Benchmarking: an International Journal, 24(4): 1099–1118.
Ang, F., & Tan, H. H. 2016. Trust building with Chinese host country nationals. Journal of Global Mobility, 4(1): 44–67.
Bader, A. K., Froese, F. J., & Kraeh, A. 2018. Clash of cultures? German expatriates’ work-life boundary adjustment in South Korea. European Management Review, 15(3): 357–374.
Barber, B. 1983. The logic and limits of trust. New Brunswick, NJ: Rutgers University Press.
Barkema, H. G., Chen, X. P., George, G., Luo, Y., & Tsui, A. S. 2015. West meets East: New concepts and theories. Academy of Management Journal, 58(2): 460–479.
Berry, J. W. 1992. Acculturation and adaptation in a new society. International Migration, 30: 69–69.
Black, J. S., & Mendenhall, M. 1990. Cross-cultural training effectiveness: A review and a theoretical framework for future research. Academy of Management Review, 15(1): 113–136.
Branzei, O., Vertinsky, I., & Camp, R. D., II. 2007. Culture-contingent signs of trust in emergent relationships. Organizational Behavior and Human Decision Processes, 104(1): 61–82.
Brewer, M. B. 1981. Ethnocentrism and its role in interpersonal trust. In M. B. Brewer, & B. E. Collins (Eds.), Scientific Inquiry and the social sciences: 345–360. San Francisco: Jossey-Bass.
Brodbeck, F. C., Frese, M., & Javidan, M. 2002. Leadership made in Germany: Low on compassion, high on performance. The Academy of Management Executive, 16(1): 16–29.
Brookfield Global Relocation Services 2016. Global mobility trends survey. Chicago: Brookfield Global Relocation Services.
Burgoon, J., & Le Poire, B. 1993. Effects of communication expectancies, actual communication, and expectancy disconfirmation on evaluations of communicators and their communication behavior. Human Communication Research, 20(1): 67–96.
Caligiuri, P., Phillips, J., Lazarova, M., Tarique, I., & Burgi, P. 2001. The theory of met expectations applied to expatriate adjustment: The role of crosscultural training. International Journal of Human Resource Management, 12(3): 357–372.
Caprar, D. V. 2011. Foreign locals: A cautionary tale on the culture of MNC local employees. Journal of International Business Studies, 42(5): 608–628.
Chen, C. C., Chen, X. P., & Huang, S. 2013. Chinese guanxi: An integrative review and new directions for future research. Management and Organization Review, 9(1): 167–207.
Chen, C. C., Chen, X. P., & Meindl, J. R. 1998. How can cooperation be fostered? The cultural effects of individualism-collectivism. Academy of Management Review, 23(2): 285–304.
Chen, M. J. 2001. Inside Chinese business: A guide for managers worldwide. Boston: Harvard Business School Press.
Chen, X. P., Eberly, M. B., Chiang, T. J., Farh, J. L., & Cheng, B. S. 2014. Affective trust in Chinese leaders linking paternalistic leadership to employee performance. Journal of Management, 40(3): 796–819.
Cheng, C., Jiang, D., Cheng, B., Riley, J., & Jen, C. 2015. When do subordinates commit to their supervisors? Different effects of perceived supervisor integrity and support on Chinese and American employees. Leadership Quarterly, 26(1): 81–97.
Child, J. 2001. Trust: The fundamental bond in global collaboration. Organizational Dynamics, 29(4): 274–288.
Chua, R. Y., Morris, M. W., & Ingram, P. 2009. Guanxi vs networking: Distinctive configurations of affect-and cognition-based trust in the networks of Chinese vs American managers. Journal of International Business Studies, 40(3): 490–508.
Danik, L. 2014. Perception of cooperation and trust in international cooperation. A study on Polish exporters and importers cooperation with partners from China and Germany. Acta Scientiarum Polonorum Oeconomia, 13(4): 55–65.
De Jong, B. A., Dirks, K. T., & Gillespie, N. 2016. Trust and team performance: A meta-analysis of main effects, moderators, and covariates. Journal of Applied Psychology, 101(8): 1134–1150.
Denzin, N. K. 1970. The research act in sociology: A theoretical introduction to sociological methods. London: Butterworths.
Dietz, G., Gillespie, N., & Chao, G. T. 2010. Unravelling the complexities of trust and culture. In M. N. K. Saunders, D. Skinner, G. Dietz, N. Gillespie, & R. J. Lewicki (Eds.), Organizational trust: A cultural perspective: 3–41. Cambridge: Cambridge University Press.
Dirks, K. T., & Ferrin, D. L. 2002. Trust in leadership: meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4): 611–628.
Doney, P. M., Cannon, J. P., & Mullen, M. R. 1998. Understanding the influence of national culture on the development of trust. Academy of Management Review, 23(3): 601–620.
Doz, Y. 2011. Qualitative research for international business. Journal of International Business Studies, 42(5): 582–590.
Dunfee, T. W., & Warren, D. E. 2001. Is Guanxi ethical? A normative analysis of doing business in China. Journal of Business Ethics, 32(3): 191–204.
Eckerd, S., Boyer, K. K., Qi, Y., Eckerd, A., & Hill, J. A. 2016. Supply chain psychological contract breach: An experimental study across national cultures. Journal of Supply Chain Management, 52(3): 68–82.
Edmondson, A. C., & McManus, S. E. 2007. Methodological fit in management field research. Academy of Management Review, 32(4): 1246–1264.
Eisenhardt, K. M. 1989. Building theories from case study research. Academy of Management Review, 14(4): 532–550.
Eriksson, P., & Kovalainen, A. 2008. Qualitative methods in business research. Thousand Oaks: Sage Publications.
Eye. 2007. Online Chinese English, English Chinese Dictionary. https://www.dreye.com. (20/04/2020).
Ferrin, D. L., & Gillespie, N. 2010. Trust differences across national-societal cultures: Much to do, or much ado about nothing. In M. N. K. Saunders, D. Skinner, G. Dietz, N. Gillespie, & R. J. Lewicki (Eds.), Organizational trust: A cultural perspective: 42–86. Cambridge: Cambridge University Press.
Fiske, S. T., & Ruscher, J. B. 1993. Negative interdependence and prejudice: Whence the affect. In D. M. Mackie, & D. L. Hamilton (Eds.), Affect, cognition, and stereotyping: Interactive processes in group perception: 239–269. San Diego: Academic Press.
Fox-Wolfgramm, S. J. 1997. Towards developing a methodology for doing qualitative research: The dynamic-comparative case study method. Scandinavian Journal of Management, 13(4): 439–455.
Fulmer, A., Ferrin, D., Denison, E., & Gillespie, N. (forthcoming). Culture and Trust in Organizational Contexts. In Gelfand, M. (Ed). Oxford Handbook of Culture and Organizations. London: Oxford University Press.
Fulmer, C. A., & Gelfand, M. J. 2012. At what level (and in whom) we trust: Trust across multiple organizational levels. Journal of Management, 38(4): 1167–1230.
Fulmer, C. A., & Gelfand, M. J. 2015. Trust after violations: Are collectivists more or less forgiving? Journal of Trust Research, 5(2): 109–131.
Gelfand, M. J., Aycan, Z., Erez, M., & Leung, K. 2017. Cross-cultural industrial organizational psychology and organizational behavior: A hundred-year journey. Journal of Applied Psychology, 102(3): 514–529.
Gioia, D. A., Corley, K. G., & Hamilton, A. L. 2013. Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16(1): 15–31.
Glaser, B., & Strauss, A. 1967. The discovery of grounded theory: Strategies for qualitative research. London: Wiedenfeld and Nicholson.
Guest, G., Bunce, A., & Johnson, L. 2006. How many interviews are enough? An experiment with data saturation and variability. Field Methods, 18(1): 59–82.
Gustafsson, S., Gillespie, N., Searle, R., Hope-Hailey, V., & Dietz, G. 2020. Preserving organizational trust during disruption. Organization Studies.. https://doi.org/10.1177/0170840620912705.
Hall, E. T., & Hall, M. R. 1990. Understanding cultural differences: Keys to success in West Germany, France and the United States. Yarmouth, ME: Intercultural Press.
Harzing, A.-W., Pudelko, M., & Reiche, S. 2016. The bridging role of expatriates and inpatriates in knowledge transfer in multinational corporations. Human Resource Management, 55(4): 679–695.
Hofstede Insights. 2020. The 6 dimensions of national culture. https://hi.hofstede-insights.com/national-culture. (15/04/2020).
Hollensbe, E. C., Khazanchi, S., & Masterson, S. S. 2008. How do I assess if my supervisor and organization are fair? Identifying the rules underlying entity-based justice perceptions. Academy of Management Journal, 51(6): 1099–1116.
Hornsey, M. J., Chapman, C. M., Mangan, H., La Macchia, S., & Gillespie, N. 2020. The moral disillusionment model of organizational transgressions: Ethical transgressions trigger more negative reactions from consumers when committed by nonprofits. Journal of Business Ethics, 172: 1–19.
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., Gupta, V., & GLOBE Associates. 2004. Leadership, culture, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage.
Huff, L., & Kelley, L. 2003. Levels of organizational trust in individualist versus collectivist societies: A seven-nation study. Organization Science, 14(1): 81–90.
Janssens, M., Cappellen, T., & Zanoni, P. 2006. Successful female expatriates as agents: Positioning oneself through gender, hierarchy, and culture. Journal of World Business, 41(2): 133–148.
Johnson, J. L., & Cullen, J. B. 2002. Trust in cross-culture relationships? In M. J. Gannon, & K. L. Newman (Eds.), Handbook of cross-cultural management: 335–360. London: Wiley.
Jones, G., & Khanna, T. 2006. Bringing history (back) into international business. Journal of International Business Studies, 37(4): 453–468.
Kim, P. H., Dirks, K. T., & Cooper, C. D. 2009. The repair of trust: A dynamic bilateral perspective and multilevel conceptualization. Academy of Management Review, 34(3): 401–422.
Kim, J., Heo, J., Lee, I. H., Suh, W., & Kim, H. 2015. The contribution of organized activity to cultural sensitivity and personal and social development: A structural equation model. Social Indicators Research, 120(2): 499–513.
Kramer, R. M. 1991. Intergroup relations and organizational dilemmas: The role of categorization processes. In B. M. Staw, & L. L. Cummings (Eds.), Research in organizational behavior: 191–228. Greenwich, CT: JAI Press.
Kramer, R. M. 1996. Divergent realities and convergent disappointments in the hierarchic relation. Trust and the intuitive auditor at work. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research: 216-245. Thousand Oaks, CA: Sage Publications.
Kramer, R. M. 1999. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review of Psychology, 50(1): 569–598.
Kramer, R. M., & Lewicki, R. J. 2010. Repairing and enhancing trust: Approaches to reducing organizational trust deficits. Academy of Management Annals, 4(1): 245–277.
Kriz, A., & Keating, B. 2010. Business relationships in China: Lessons about deep trust. Asia Pacific Business Review, 16(3): 299–318.
Kutschker, M., Bäurle, I., & Schmid, S. 1997. International evolution, international episodes, and international epochs: Implications for managing internationalization. Management International Review, 37(2): 101–124.
Lee, T. W. 1999. Using qualitative methods in organizational research. Thousand Oaks, CA: Sage.
Leung, K., Bhagat, R. S., Buchan, N. R., Erez, M., & Gibson, C. 2005. Culture and international business: Recent advances and their implications for future research. Journal of International Business Studies, 36(4): 357–378.
Leung, T. K. P., Lai, K.-H., Chan, R. Y. K., & Wong, Y. H. 2005. The roles of Xinyong and Guanxi in Chinese relationship marketing. European Journal of Marketing, 39(5/6): 528–559.
Lewicki, R. J., & Bunker, B. B. 1995a. Trust in relationships. Administrative Science Quarterly, 5: 583–601.
Lewicki, R. J., & Bunker, B. B. 1995b. Trust in relationships: A model of trust development and decline. In B. B. Bunker, & J. Z. Rubin (Eds.), Conflict, cooperation, and justice: 133–175. San Francisco: Jossey Bass.
Lewicki, R. J., & Bunker, B. B. 1996. A model of trust development and decline. In R. Kramer, & T. R. Tyler (Eds.), Trust in organizations: 114–139. Newbury Park, CA: Sage.
Lewicki, R. J., Tomlinson, E. C., & Gillespie, N. 2006. Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions. Journal of Management, 32(6): 991–1022.
Li, P. P. 2013. Inter-cultural trust and trust-building: the contexts and strategies of adaptive learning in acculturation. In R. Bachman, & A. Zaheer (Eds.), Handbook of advances in trust research: 146–173. Edward Elgar Publishing.
Lopez-Fresno, P., Savolainen, T., & Miranda, S. 2018. Role of Trust in integrative negotiations. Electronic Journal of Knowledge Management, 16(1): 13–22.
Luo, J. D. 2005. Particularistic trust and general trust: A network analysis in Chinese organizations. Management and Organization Review, 1(3): 437–458.
Luo, Y. 2002. Building trust in cross-cultural collaborations: Toward a contingency Perspective. Journal of Management, 28(5): 669–694.
Maguire, S., & Phillips, N. 2008. ‘Citibankers’ at Citicorp: A study of the loss of institutional trust after a merger. Journal of Management Studies, 45(2): 372–401.
March, J. G., & Olsen, J. P. 1989. The organizational basis of politics. New York: Macmillan.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. 1995. An integrative model of organizational trust. Academy of Management Review, 20(3): 709–734.
Maznevski, M. L., Gomez, C. B., DiStefano, J. J., Noorderhaven, N. G., & Wu, P. C. 2002. Cultural dimensions at the individual level of analysis: The cultural orientations framework. International Journal of Cross Cultural Management, 2(3): 275–295.
McAllister, D. J. 1995. Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1): 24–59.
McCrae, R. R., & Costa, P. T., Jr. 1997. Conceptions and correlates of openness to experience. In R. Hogan, J. A. Johnson, & S. R. Briggs (Eds.), Handbook of personality psychology: 825–847. Orlando: Academic Press.
Meyerson, D., Weick, K. E., & Kramer, R. M. 1996. Swift trust and temporary groups. In R. M. Kramer, & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research: 166–195. Thousand Oaks, CA: Sage Publications.
Molinsky, A. 2007. Cross-cultural code-switching: The psychological challenges of adapting behavior in foreign cultural interactions. Academy of Management Review, 32(2): 622–640.
Molinsky, A. L. 2013. The psychological processes of cultural retooling. Academy of Management Journal, 56(3): 683–710.
Morgan, G., & Smircich, L. 1980. The case for qualitative research. Academy of Management Review, 5(4): 491–500.
Muethel, M., & Hoegl, M. 2012. The influence of social institutions on managers’ concept of trust: Implications for trust-building in Sino-German relationships. Journal of World Business, 47(3): 420–434.
Myers, M. D. 2008. Qualitative research in business and management. Thousand Oaks, CA: Sage Publications.
Newell, S., David, G., & Chand, D. 2007. An analysis of trust among globally distributed work teams in an organizational setting. Knowledge and Process Management, 14(3): 158–168.
Noorderhaven, N. G. 1999. National Culture and the development of trust: The need for more data and less theory. Academy of Management Review, 24(1): 9–10.
Pettigrew, A. M. 1992. The character and significance of strategy process research. Strategic Management Journal, 13(S2): 5–16.
Pratt, M. G. 2009. From the editors. For the lack of a boilerplate: tips on writing up (and reviewing) qualitative research. Academy of Management Journal, 52(5): 856–862.
Pudelko, M. 2006. Universalities, particularities and singularities in cross-national management research. International Studies of Management and Organization, 36(4): 9–37.
Pudelko, M., & Liu, J. 2020. The role of trust in cross-cultural management. In B. Szkudlarek, L. Romani, D. Caprar, & J. Osland (Eds.), The Sage handbook of contemporary cross-cultural management: 326–339. Los Angeles: Sage Publications.
Pudelko, M., Tenzer, H., & Harzing, A.-W. 2015. Cross-cultural management and language studies within international business research: Past and present paradigms and suggestions for future research. In N. Holden, S. Michailova, & S. Tietze (Eds.), Routledge companion to cross-cultural management: 85–94. London & New York: Routledge.
Ren, H., & Gray, B. 2009. Repairing relationship conflict: How violation types and culture influence the effectiveness of restoration rituals. Academy of Management Review, 34(1): 105–126.
Rodríguez, C. M., & Wilson, D. T. 2002. Relationship bonding and trust as a foundation for commitment in US–Mexican strategic alliances: A structural equation modeling approach. Journal of International Marketing, 10(4): 53–76.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. 1998. Not so different at all: A cross-discipline view of trust. Academy of Management Review, 23(3): 393–404.
Rubin, H. J., & Rubin, I. S. 2012. Qualitative interviewing: The art of hearing data (3rd ed.). Thousand Oaks: Sage Publications.
Rynes, S., & Gephart, R. P. 2004. From the editors: Qualitative research and the Academy of Management Journal. Academy of Management Journal, 47(4): 454–462.
Schoorman, F. D., Mayer, R. C., & Davis, J. H. 2007. An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32(2): 344–354.
Shapiro, J. M., Ozanne, J. L., & Saatcioglu, B. 2008. An interpretive examination of the development of cultural sensitivity in international business. Journal of International Business Studies, 39(1): 71–87.
Shapiro, D. L., Sheppard, B. H., & Cheraskin, L. 1992. Business on a handshake. Negotiation Journal, 8(4): 365–377.
Sinkovics, R. R., Penz, E., & Ghauri, P. N. 2008. Enhancing the trustworthiness of qualitative research in international business. Management International Review, 48(6): 689–714.
Sitkin, S. B., & Roth, N. L. 1993. Explaining the limited effectiveness of legalistic “remedies” for trust/distrust. Organization Science, 4(3): 367–392.
Stahl, G. K., & Sitkin, S. B. 2005. Trust in mergers and acquisitions. In G. K. Stahl, & M. E. Mendenhall (Eds.), Mergers and acquisitions: Managing culture and human resources: 82–102. Stanford, CA: Stanford Business Books.
Strauss, A., & Corbin, J. 1998. Basics of qualitative research. Thousand Oaks: Sage Publications.
Tan, H. H., & Chee, D. 2005. Understanding interpersonal trust in a Confucian-influenced society an exploratory study. International Journal of Cross Cultural Management, 5(2): 197–212.
Tenzer, H., Pudelko, M., & Harzing, A. W. 2014. The impact of language barriers on trust formation in multinational teams. Journal of International Business Studies, 45(5): 508–535.
Tomlinson, E. C., & Mayer, R. C. 2009. The role of causal attribution dimensions in trust repair. Academy of Management Review, 34(1): 85–104.
Triandis, H. C. 1995. Individualism and collectivism. Boulder, CO: Westview Press.
Tsang, E. W. 1998. Can guanxi be a source of sustained competitive advantage for doing business in China? Academy of Management Perspectives, 12(2): 64–73.
van Laer, K., & Janssens, M. 2011. Ethnic minority professionals’ experiences with subtle discrimination in the workplace. Human Relations, 64(9): 1203–1227.
Vogel, R. M., Mitchell, M. S., Tepper, B. J., Restubog, S. L., Hu, C., Hua, W., & Huang, J. C. 2015. A cross-cultural examination of subordinates’ perceptions of and reactions to abusive supervision. Journal of Organizational Behavior, 36(5): 720–745.
Wasti, S. A., & Tan, H. H. 2010. 12 Antecedents of supervisor trust in collectivist cultures: Evidence from Turkey and China. In M. N. K. Saunders, D. Skinner, G. Dietz, N. Gillespie, & R. J. Lewicki (Eds.), Organizational trust: A cultural perspective: 311–335. Cambridge: Cambridge University Press.
Wasti, S. A., Tan, H. H., & Erdil, S. E. 2011. Antecedents of trust across foci: A comparative study of Turkey and China. Management and Organization Review, 7(2): 279–302.
Welch, C., & Paavilainen-Mäntymäki, E. 2014. Putting process (back) in: Research on the internationalization process of the firm. International Journal of Management Reviews, 16(1): 2–23.
Westwood, R., Sparrow, P., & Leung, A. 2001. Challenges to the psychological contract in Hong Kong. International Journal of Human Resource Management, 12(4): 621–651.
Williams, M. 2001. In whom we trust: Group membership as an affective context for trust development. Academy of Management Review, 26(3): 377–396.
Yagi, N., & Kleinberg, J. 2011. Boundary work: An interpretive ethnographic perspective on negotiating and leveraging cross-cultural identity. Journal of International Business Studies, 42(5): 629–653.
Yen, D. A., Barnes, B. R., & Wang, C. L. 2011. The measurement of guanxi: Introducing the GRX scale. Industrial Marketing Management, 40(1): 97–108.
Zaheer, S., & Zaheer, A. 2006. Trust across borders. Journal of International Business Studies, 37(1): 21–29.
Zhang, X. A., Li, N., & Harris, T. B. 2015. Putting non-work ties to work: The case of guanxi in supervisor–subordinate relationships. The Leadership Quarterly, 26(1): 37–54.
Zhao, N., Shi, Y., Xin, Z., & Zhang, J. 2019. The impact of traditionality/modernity on identification-and calculus-based trust. International Journal of Psychology, 54(2): 237–246.