Designing vendor evaluation systems: An empirical analysis

Journal of Purchasing and Supply Management - Tập 20 - Trang 113-129 - 2014
Davide Luzzini1, Federico Caniato1, Gianluca Spina1
1Politecnico di Milano School of Management, Via Raffaele Lambruschini 4, 20156 Milan, Italy

Tài liệu tham khảo

Aissaoui, 2007, Supplier selection and order lot sizing modeling: a review, Comput. Oper. Res., 34, 3516, 10.1016/j.cor.2006.01.016 Bhutta, 2002, Supplier selection problem: a comparison of the total cost of ownership and analytic hierarchy process approaches, Supply Chain Manag.: Int. J., 7, 126, 10.1108/13598540210436586 Brun, 2011, Assessing suppliers for strategic integration: a portfolio approach, Int. J. Bus. Excellence, 4, 346, 10.1504/IJBEX.2011.040109 Caniato, 2012, Purchasing performance management systems: an empirical investigation, Prod. Plan. Control Carr, 1999, Strategically managed buyer–supplier relationships and performance outcomes, J. Oper. Manag., 17, 497, 10.1016/S0272-6963(99)00007-8 Joseph, 2010, Impact of culture on supplier selection decision making, International Journal of Logistics Management, 21, 353, 10.1108/09574091011089790 Carter, 1995 Cavinato, 1999, Fitting purchasing to the five stages of strategic management, Eur. J. Purch. Supply Manag., 5, 75, 10.1016/S0969-7012(99)00012-X Chen, 2011, Structured methodology for supplier selection and evaluation in a supply chain, Inf. Sci., 181, 1651, 10.1016/j.ins.2010.07.026 Chen, 2004, Strategic purchasing, supply management, and firm performance, J. Oper. Manag., 22, 505, 10.1016/j.jom.2004.06.002 Choi, 1996, An exploration of supplier selection practices across the supply chain, J. Oper. Manag., 14, 333, 10.1016/S0272-6963(96)00091-5 Christopher, 1998 Cousins, 2008, Performance measurement in strategic buyer–supplier relationships: the mediating role of socialization mechanisms, Int. J. Oper. Prod. Manag., 28, 238, 10.1108/01443570810856170 Cousins, 2003, Strategic supply and the management of inter- and intra-organizational relationships, J. Purch. Supply Manag., 9, 19, 10.1016/S1478-4092(02)00036-5 Cusumano, 1991, Supplier relations and management: survey of Japanese, Japanese-transplant, and U.S. auto plants, Strateg. Manag. J., 12, 563, 10.1002/smj.4250120802 De Boer, 2003, Practice and promise of formal supplier selection: a study of four empirical cases, J. Purch. Supply Manag., 9, 109, 10.1016/S1478-4092(03)00018-9 De Boer, 2001, A review of methods supporting supplier selection, Eur. J. Purch. Supply Manag., 7, 75, 10.1016/S0969-7012(00)00028-9 Degraeve, 2000, An evaluation of vendor selection models from a total cost of ownership perspective, Eur. J. Oper. Res., 125, 34, 10.1016/S0377-2217(99)00199-X Dickson, 1966, An analysis of vendor selection systems and decisions, J. Purch., 2, 5, 10.1111/j.1745-493X.1966.tb00818.x Dumond, 1994, Making best use of performance measures and information, Int. J. Oper. Prod. Manag., 14, 16, 10.1108/01443579410066712 Eccles, 1991, The performance measurement manifesto, Harv. Bus. Rev., 131 Eisenhardt, 1989, Building theories from case study research, Acad. Manag. Rev., 14, 532, 10.5465/amr.1989.4308385 Elg, 2009, Alternative arguments and directions for studying performance measurement, Total Qual. Manag., 20, 409, 10.1080/14783360902781899 Ellram, 1990, The supplier selection decision in strategic partnerships, J. Purch. Mater. Manag., 26, 4 Ellram, 1994, Strategic purchasing: a history and review of the literature, Int. J. Purch. Mater. Manag., 30, 10 Foerstl, 2013, Cross-functional integration and functional coordination in purchasing and supply management: antecedents and effects on purchasing and firm performance, Int. J. Oper. Prod. Manag., 33, 689, 10.1108/IJOPM-09-2011-0349 Frey, 1993, ABB and Ford: creating value through cooperation, Sloan Manag. Rev., 65 Galt, 1991, Supplier development: a British case study, Int. J. Purch. Mater. Manag., 16 Giunipero, 1990, Motivating and monitoring JIT supplier performance, J. Purch. Mater. Manag., 26, 19 Glasser, 1967 Gonzalez-Benito, 2007, A theory of purchasing׳s contribution to business performance, J. Oper. Manag., 25, 901, 10.1016/j.jom.2007.02.001 Gonzalez-Benito, 2010, Supply strategy and business performance: an analysis based on the relative importance assigned to generic competitive objectives, Int. J. Oper. Prod. Manag., 30, 774, 10.1108/01443571011068162 Hahn, 1990, The supplier development program: a conceptual model, J. Purch. Mater. Manag., 2 Hald, 2011, Supplier evaluation processes: the shaping and reshaping of supplier performance, Int. J. Oper. Prod. Manag., 31, 888, 10.1108/01443571111153085 Handfield, 2000, Avoid the pitfalls in supplier development, Sloan Manag. Rev., 37 Hartmann, 1997 Hedderich, 2005 Ho, 2010, Multi-criteria decision making approaches for supplier evaluation and selection: a literature review, Eur. J. Oper. Res., 202, 16, 10.1016/j.ejor.2009.05.009 Huang, 2007, Comprehensive and configurable metrics for supplier selection, Int. J. Prod. Econ., 105, 510, 10.1016/j.ijpe.2006.04.020 Humphreys, 2003, Integrating environmental criteria into the supplier selection process, J. Mater. Process. Technol., 138, 349, 10.1016/S0924-0136(03)00097-9 Humphreys, 2004, The impact of supplier development on buyer–supplier performance, Omega, 32, 131, 10.1016/j.omega.2003.09.016 Humphreys, 2007, Integrating design metrics within the early supplier selection process, J. Purch. Supply Manag., 13, 42, 10.1016/j.pursup.2007.03.006 Huseby, T., Sansone, M., Cheung K., 2012. Is it the Beginning of the end for Best of Breed? ATKearney Report, Available online. Ittner, 1999, Supplier selection, monitoring practices, and firm performance, J. Account. Public Policy, 18, 253, 10.1016/S0278-4254(99)00003-4 Kannan, 2002, Supplier selection and assessment: their impact on business performance, J. Supply Chain Manag., 38, 11, 10.1111/j.1745-493X.2002.tb00139.x Kannan, 2006, Buyer–supplier relationships: the impact of supplier selection and buyer–supplier engagement on relationship and firm performance, Int. J. Phys. Distrib. Logistics Manag., 36, 755, 10.1108/09600030610714580 Kaplan, 1992, The balanced scorecard – measures that drive performance, Harv. Bus. Rev., 71 Koppelmann, U., 2000. Beschaffungsmarketing, Springer, Berlin. Kraljic, 1983, Purchasing Must Become Supply Management, Harvard Business Review, 61, 109 Krause, 1998, An empirical investigation of supplier development: reactive and strategic processes, J. Oper. Manag., 17, 39, 10.1016/S0272-6963(98)00030-8 Krause, 2002, Supplier development practices: product- and service-based industry comparisons, J. Supply Chain Manag., 38, 13, 10.1111/j.1745-493X.2002.tb00125.x Lambert, 1996, Developing and implementing supply chain partnerships, Int. J. Logistics Manag., 7, 1, 10.1108/09574099610805485 Lamming, 1993 Large, 2000 Lasch, 2005, Supplier selection and controlling using multivariate analysis, Int. J. Phys. Distrib. Logistics Manag., 35, 409, 10.1108/09600030510611648 Lee, 2001, Supplier selection and management system considering relationships in supply chain management, IEEE Trans. Eng. Manag., 48, 307, 10.1109/17.946529 Lehmann, 1982, Decision criteria used in buying different categories of products, J. Purch. Mater. Manag., 18, 9 Luzzini, 2012, A transaction costs approach to purchasing portfolio management, Int. J. Operat. Prod. Manag., 32, 1015, 10.1108/01443571211265684 Martin, A., Jekel, R., Simons E., 2011. Better Decision Making with Proper Business Intelligence. ATKearney Report, Available online. Masella, 2000, A contingent approach to the design of vendor selection systems for different types of co-operative customer/supplier relationships, Int. J. Oper. Prod. Manag., 20, 70, 10.1108/01443570010287044 McIvor, 1997, The evolution of the purchasing function, Strateg. Change, 6, 165, 10.1002/(SICI)1099-1697(199705)6:3<165::AID-JSC247>3.0.CO;2-6 Meekings, 1995, Unlocking the potential of performance measurement: a practical implementation guide, Public Money Manag., 15, 5, 10.1080/09540969509387888 Mieko Igarashi, Luitzen de Boer, Annik Magerholm Fet, What is required for greener supplier selection? A literature review and conceptual model development, Journal of Purchasing and Supply Management, 19, (4) 2013, 247-263, ISSN 1478-4092, 10.1016/j.pursup.2013.06.001 Monczka, 1995 Monczka, 2010 Muralidharan, 2001, Vendor rating in purchasing scenario: a confidence interval approach, Int. J. Oper. Prod. Manag., 21, 1305, 10.1108/01443570110404736 Muralidharan, 2002, A multi-criteria group decisionmaking model for supplier rating, J. Supply Chain Manag., 38, 22, 10.1111/j.1745-493X.2002.tb00140.x Narasimhan, 2001, The impact of purchasing integration and practices on manufacturing performance, J. Oper. Manag., 19, 593, 10.1016/S0272-6963(01)00055-9 Narasimhan, 2006, Multiproduct, multicriteria model for supplier selection with product life-cycle Considerations, Decis. Sci., 37, 577, 10.1111/j.1540-5414.2006.00139.x Narasimhan, 1998, Causal linkages in supply chain management: an exploratory study of North American manufacturing firms, Decis. Sci., 29, 579, 10.1111/j.1540-5915.1998.tb01355.x Neely, 1995, Performance measurement system design, Int. J. Oper. Prod. Manag., 15, 80, 10.1108/01443579510083622 Nudurupati, 2011, State of the art literature review on performance measurement, Comput. Ind. Eng., 60, 279, 10.1016/j.cie.2010.11.010 Paulraj, 2006, Levels of strategic purchasing: impact on supply integration and performance, J. Purch. Supply Manag.t, 12, 107, 10.1016/j.pursup.2006.08.002 Pohl, 2011, Achieving purchasing competence through purchasing performance measurement system design – a multiple-case study analysis, J. Purch. Supply Manag., 17, 231, 10.1016/j.pursup.2011.04.001 Prahinski, 2004, Supplier evaluations: communication strategies to improve supplier performance, J. Oper. Manag., 22, 39, 10.1016/j.jom.2003.12.005 Prahinski, 2007, Supplier evaluations: the role of communication quality, J. Supply Chain Manag., 16, 10.1111/j.1745-493X.2007.00032.x Prajogo, 2012, The relationship between supplier management and firm׳s operational performance: a multi-dimensional perspective, Int. J. Prod. Econ., 136, 123, 10.1016/j.ijpe.2011.09.022 Purdy, 2000, Strategies for supplier evaluation: a framework for potential advantages and limitations, IEEE Trans. Eng. Manag., 47, 435, 10.1109/17.895339 Purdy, 1994, Perceived effectiveness of the automotive supplier evaluation process, Int. J. Oper. Prod. Manag., 14, 91, 10.1108/01443579410062112 Reck, 1988, Purchasing: a competitive weapon, J. Purch. Mater. Manag., 24, 2 Rogers, 2007, A supplier development program: rational process or institutional image construction?, J. Operat. Manag., 25, 556, 10.1016/j.jom.2006.05.009 Sako, 2004, Supplier development at Honda, Nissan and Toyota: comparative case studies of organizational capability enhancement, Ind. Corp. Change, 13, 281, 10.1093/icc/dth012 Sanchez-Rodriguez, 2005, The effect of supplier development initiatives on purchasing performance: a structural model, Supply Chain Manag.: Int. J., 10, 289, 10.1108/13598540510612767 Sarkis, 2002, A model for strategic supplier selection, J. Supply Chain Manag., 38, 18, 10.1111/j.1745-493X.2002.tb00117.x Sencer Erdem, 2012, Development of a decision support system for supplier evaluation and order allocation, Expert Syst. Appl., 39, 4927, 10.1016/j.eswa.2011.10.024 Sharland, 2003, The impact of cycle time on supplier selection and subsequent performance outcomes, J. Supply Chain Manag., 39, 4, 10.1111/j.1745-493X.2003.tb00155.x Sharon, 2011, A multiple perspectives approach to supplier selection, Industrial Management & Data Systems, 111, 629, 10.1108/02635571111133588 Simpson, 2002, Measuring the performance of suppliers: an analysis of evaluation processes, J. Supply Chain Manag., 38, 29, 10.1111/j.1745-493X.2002.tb00118.x Spina, 2013, Past, present and future trends of purchasing and supply management: An extensive literature review, Ind. Market. Manag., 10.1016/j.indmarman.2013.04.001 Swift, 1995, Preferences for single sourcing and supplier selection criteria, J. Bus. Res., 32, 105, 10.1016/0148-2963(94)00043-E Tan, 2002, Supply chain management: a strategic perspective, Int. J. Oper. Prod. Manag., 22, 614, 10.1108/01443570210427659 Teng, 2005, A model for evaluation and selection of suppliers in global textile and apparel supply chains, Int. J. Phys. Distrib. Logistics Manag., 35, 503, 10.1108/09600030510615824 Van der Rhee, 2009, Understanding trade-offs in the supplier selection process: the role of flexibility, delivery, and value-added services/support, Int. J. Prod. Econ., 120, 30, 10.1016/j.ijpe.2008.07.024 Van Weele, 2009 Verma, 1998, An analysis of the supplier selection process, Omega, 26, 739, 10.1016/S0305-0483(98)00023-1 Vokurka, 1996, A prototype expert system for the evaluation and selection of potential suppliers, Int. J. Oper. Prod. Manag., 16, 106, 10.1108/01443579610151788 Vonderembse, 1999, The impact of supplier selection criteria and supplier involvement on manufacturing performance, J. Supply Chain Manag., 35, 33, 10.1111/j.1745-493X.1999.tb00060.x Voss, 2002, Case research in operations management, Int. J. Oper. Prod. Manag., 22, 195, 10.1108/01443570210414329 Wacker, 1998, A definition of theory: research guidelines for different theory- building research methods in operations management, J. Oper. Manag., 16, 361, 10.1016/S0272-6963(98)00019-9 Watts, 1993, Supplier development programs: an empirical analysis, Int. J. Purch. Mater. Manag., 11 Weber, 1993, A multiobjective approach to vendor selection, Eur. J. Oper. Res., 68, 173, 10.1016/0377-2217(93)90301-3 Weber, 1991, Vendor selection criteria and methods, Eur. J. Oper. Res., 50, 2, 10.1016/0377-2217(91)90033-R Webster, 1972, A general model for understanding organizational buying behavior, J. Market., 4, 12, 10.2307/1250972 Wilson, 1994, The relative importance of supplier selection criteria: a review and update, J. Supply Chain Manag., 30, 35 Wind, 1968, The determinants of vendor selection: the evaluation function approach, J. Purch., 4, 29, 10.1111/j.1745-493X.1968.tb00592.x Xinxing Luo, Chong Wu, Duska Rosenberg, David Barnes, Supplier selection in agile supply chains: An information-processing model and an illustration, Journal of Purchasing and Supply Management, 15, (4) 2009, 249-262, ISSN 1478-4092, 10.1016/j.pursup.2009.05.004. Yin, 2003