Designing routines: On the folly of designing artifacts, while hoping for patterns of action

Adler, 1999, Flexibility versus efficiency? A case study of model changeovers in the Toyota production system, Organization Science, 10, 43, 10.1287/orsc.10.1.43

Barrett, 1998, Coda: Creativity and improvisation in jazz and organizations: Implications for organizational learning, Organization Science, 9, 605, 10.1287/orsc.9.5.605

Becker, 2004, Organizational routines: A review of the literature, Industrial and Corporate Change, 13, 643, 10.1093/icc/dth026

Berg, 1998, The politics of technology: On bringing social theory into technological design, science, Technology and Human Value, 23, 456, 10.1177/016224399802300406

Buxton, 2007

Cohen, 2007, Reading Dewey: Reflections on the study of routine, Organization Studies, 28, 773, 10.1177/0170840606077620

Concise Oxford English Dictionary (2004). In Soanes, Catherine and Stevenson, Angus (Eds.), 11th ed. Oxford, England: Oxford University Press.

Cooper, 2007

Czarniawska, 2004, Management as the designing of an action net

Davis, 1989, Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, 13, 319, 10.2307/249008

D’Adderio, L. (2008). The dependable transfer of routines and capabilities: How replication strategy is performed in practice. Presented at the European Group for Organizational Studies (EGOS), Amsterdam, NL.

DeSanctis, 1994, Capturing the complexity in advanced technology use: Adaptive structuration theory, Organization Science, 5, 121, 10.1287/orsc.5.2.121

Doherty, 2006, A re-conceptualization of the interpretive flexibility of information technologies: Redressing the balance between the social and the technical, European Journal of Information Systems, 15, 569, 10.1057/palgrave.ejis.3000653

Emirbayer, 1998, What is agency?, American Journal of Sociology, 103, 962, 10.1086/231294

Feldman, 2000, Organizational routines as a source of continuous change, Organization Science, 11, 611, 10.1287/orsc.11.6.611.12529

Feldman, 2003, A performative perspective on stability and change in organizational routines, Industrial and Corporate Change, 12, 727, 10.1093/icc/12.4.727

Feldman, 2004, Resources in emerging structures and processes of change, Organization Science, 15, 295, 10.1287/orsc.1040.0073

Feldman, 2003, Reconceptualizing organizational routines as a source of flexibility and change, Administrative Science Quarterly, 48, 94, 10.2307/3556620

Feldman, 2005, Organizational routines and the macro-actor

Feldman, 2008, Routine dynamics

Fox, 2006

Hatch, 1999, Exploring the empty spaces of organizing: How improvisational jazz helps redescribe organizational structure, Organization Studies, 20, 75, 10.1177/0170840699201004

Hendricks, W.O. (1972). The structural study of narration: Sample analyses. Poetics 3(1972) 100–123. (Reprinted in 1973, Essays on Semiolinguistics and Verbal Art. Mouton, The Hague, 152–174.).

Hendricks, 1973, Methodology of narrative structural analysis, Semiotica, 7, 163, 10.1515/semi.1973.7.2.163

Hevner, 2004, Design science research in information systems, MIS Quarterly, 28, 75, 10.2307/25148625

Howard-Grenville, 2005, The persistence of flexible organizational routines: The role of agency and organizational context, Organization Science, 16, 618, 10.1287/orsc.1050.0150

Kerr, 1975, On the folly of rewarding A, while hoping for B, Academy of Management Journal, 18, 769, 10.2307/255378

Latour, 1991, Technology is society made durable, 103

Latour, 2005

Law, 1992, Notes on the theory of the actor-network: Ordering, strategy and heterogeneity, Systems Practice, 5, 379, 10.1007/BF01059830

Leonardi, 2008, Materiality and change: Five challenges to building better theory about technology and organizing, Information and Organization, 18, 159, 10.1016/j.infoandorg.2008.03.001

Leymann, 2002, Web services and business process management, IBM Systems Journal, 41, 198, 10.1147/sj.412.0198

Merrifield, 2008, The next revolution in productivity, Harvard Business Review, June, 72

Moggridge, 2007

Moorman, 1998, Organizational improvisation and organizational memory, Academy of Management Review, 23, 698, 10.5465/amr.1998.1255634

Naduzzo, 2000, Talking about routines in the field, 27

Nelson, 1982

Orlikowski, 1992, The duality of technology: Rethinking the concept of technology in organizations, Organization Science, 3, 398, 10.1287/orsc.3.3.398

Orlikowski, 2000, Using technology and constituting structures: A practice lens for studying technology in organizations, Organization Science, 11, 404, 10.1287/orsc.11.4.404.14600

Orlikowski, 2007, Sociomaterial practices: Exploring technology at work, Organization Studies, 28, 1435, 10.1177/0170840607081138

Orlikowski, 2001, Technology and institutions: What can research on information technology and research on organizations learn from each other?, MIS Quarterly, 25, 145, 10.2307/3250927

Pentland, 1992, Organizing moves in software support hot lines, Administrative Science Quarterly, 37, 527, 10.2307/2393471

Pentland, 2005, Organizational routines as a unit of analysis, Industrial and Corporate Change, 14, 793, 10.1093/icc/dth070

Pentland, 2007, Narrative networks: Patterns of technology and organization, Organization Science, 18, 781, 10.1287/orsc.1070.0283

Pentland, 1994, Organizational routines as grammars of action, Administrative Science Quarterly, 39, 484, 10.2307/2393300

Pentland, B., Haerem, T., & Hillison, D. (in press). Using workflow data to explore the structure of an organizational routine. In Becker, M., & Lazaric, N. (Eds.), Advancing empirical research on organizational routines. Cheltenham, UK: Edward Elgar.

Rafaeli, 2004, Emotion as a connection of physical artifacts and organizations, Organization Science, 15, 671, 10.1287/orsc.1040.0083

Rose, 2005, The double dance of agency: A socio-theoretic account of how machines and humans interact, Systems, Signs and Actions, 19

Suchman, 1987

Suchman, 1995, Making work visible, Communications of the ACM, 38, 56, 10.1145/223248.223263

Szulanski, 2006, Presumptive adaptation and the effectiveness of knowledge transfer, Strategic Management Journal, 27, 937, 10.1002/smj.551

Venkatesh, 2003, User acceptance of information technology: Toward a unified view, MIS Quarterly, 27, 425, 10.2307/30036540

Vilnai-Yavetz, 2006, Managing artifacts to avoid artifact myopia

van der Aalst, W.M.P., ter Hofstede, A.H.M., & Weske, M. (2003). Business process management: A survey. In Proceedings of the international conference on business process management (BPM 2003). Eindhoven, the Netherlands, June 26–27.

Weick, 1995

Winter, 2001, Replication as strategy, Organization Science, 12, 730, 10.1287/orsc.12.6.730.10084

Wright, A., & Starkey, K. (2008). Ostensibly different: Scenario planning in practice. Presented at the European Group for Organizational Studies (EGOS). Amsterdam, NL.

Zbaracki, M.J., & Bergen, M. (2008). Pricing structure and structuring price. Working Paper, New York University, Stern School of Business.