Decision support systems effectiveness: Conceptual framework and empirical evaluation

François C Sainfort1, David H Gustafson2, Kris Bosworth3, Robert P Hawkins4
1Department of Industrial Engineering, University of Wisconsin USA
2Departments of Industrial Engineering and Preventive Medicine, University of Wisconsin USA
3Center for Health Systems Research and Analysis, University of Wisconsin USA
4Department of Journalism and Mass Communication, University of Wisconsin USA

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