DEFINING SUPPLY CHAIN MANAGEMENT

Journal of Business Logistics - Tập 22 Số 2 - Trang 1-25 - 2001
John T. Mentzer1,2, William Dewitt3,4, James S. Keebler5,6, Soonhong Min7,8, Nancy W. Nix9,10, Carlo D. Smith11,12, Zach G. Zacharia13,10
1Harry J. and Vivienne R. Bruce Excellence Chair of Business in the Department of Marketing, Logistics and Transportation at the University of Tennessee. He has published five books, and more than 140 articles and papers in the Journal of Business Logistics, Journal of Marketing, Journal of Business Research, International Journal of Physical Distribution and Logistics Management, Transportation and Logistics Review, Transportation Journal, Journal of the Academy of Marketing Science, Industrial Marketing Management, Research in Marketing, Business Horizons, and other journals.
2The University of Tennessee
3Ph.D., is a Teaching Professor in logistics, transportation, and supply chain management at the R.H. Smith School, University of Maryland, College Park. He serves on intermodal and education committees of TRB, and has published in Transportation in the New Millennium, Transportation Journal, Logistics Technology International, Defense Transportation Journal, and Business Geographics, in addition to working for more than twenty years at Burlington Northern Railroad, and also serving as vice president marketing and sales.
4The University of Maryland
5Assistant Professor of Marketing at the G.R. Herberger College of Business at St. Cloud State University. Dr. Keebler has over 25 years of practitioner experience in manufacturing, marketing, and logistics management across several industries. He is a co-author of the books, Keeping Score: Measuring the Business Value of Logistics in the Supply Chain and Supply Chain Management.
6St Cloud State University
7Assistant Professor of Logistics and Marketing at Georgia Southern University. He has published in the Journal of Retailing, International Journal of Physical Distribution and Logistics Management, International Marketing Review, and is a co-author of the book, Supply Chain Management.
8Georgia Southern University
9Director of the Center for Value Chain Management at Texas Christian University. Her primary interests are global supply chain management, creating customer value through logistics service quality, and management of the sales forecasting and operational planning process. She has extensive industry experience and has worked with multiple companies to improve the management of supply chain activities and processes. She is a co-author of the book, Supply Chain Management.
10Texas Christian University
11Associate Professor of Marketing at the University of San Diego. His articles have appeared in the Journal of Business Logistics, Journal of Business Forecasting, Business Horizons, and the Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior.
12The University of San Diego
13Assistant Professor in the Department of Marketing at Texas Christian University. He has published in the Journal of Retailing, Journal of Vehicle Design, Transportation Research Record, Materials Performance, and is a co-author of the book, Supply Chain Management.

Tóm tắt

A management construct cannot be used effectively by practitioners and researchers if a common agreement on its definition is lacking. Such is the case with the term “supply chain management”—so many definitions are used that there is little consensus on what it means. Thus, the purpose of this paper is to examine the existing research in an effort to understand the concept of “supply chain management.” Various definitions of SCM and “supply chain” are reviewed, categorized, and synthesized. Definitions of supporting constructs of SCM and a framework are then offered to establish a consistent means to conceptualize SCM. Antecedents and consequences of SCM are identified, and the boundaries of SCM in terms of business functions and organizations are proposed. A conceptual model and unified definition of SCM are then presented that indicate the nature, antecedents, and consequences of the phenomena.

Từ khóa


Tài liệu tham khảo

10.2307/1251958

Andel Tom, 1997, “Information Supply Chain: Set and Get Your Goals”, Transportation and Distribution, 38, 33

10.2307/1252172

10.1108/09574099710805565

Bowersox Donald J., 1997, “Lessons Learned from the World Class Leaders”, Supply Chain Management Review, 1, 61

10.1108/eb014616

Bowersox Donald J., 1996, Logistical Management: The Integrated Supply Chain Process, McGraw‐Hill Series in Marketing

10.2307/1252025

Cavinato Joseph L., 1992, “A Total Cost/Value Model for Supply Chain Competitiveness”, Journal of Business Logistics, 13, 285

Christopher Martin L., 1992, Logistics and Supply Chain Management

10.1108/09574099310804957

Cooper Martha, 1997, “Meshing Multiple Alliances”, Journal of Business Logistics, 18, 67

10.1108/09574099710805556

1985, Council of Logistics Management

1998, Council of Logistics Management

Davenport Thomas H., 1993, Process Innovation, Reengineering Work through Information Technology

10.1177/014920638801400308

Dowst Somerby, 1988, “Quality Suppliers: The Search Goes On”, Purchasing, 94A4

Drozdowski Ted E., 1986, “At BOC They Start With the Product”, Purchasing, 62B5

10.2307/1251126

10.1111/j.1745-493X.1990.tb00515.x

10.1108/95740939080001276

Felton Arthur P., 1959, “Making the Marketing Concept Work”, Harvard Business Review, 37, 55

Forrester Jay W., 1958, “Industrial Dynamics: A Major Breakthrough for Decision Makers”, Harvard Business Review, 38, 37

10.2307/1251524

10.2307/1252265

10.1080/10696679.1996.11501721

10.1108/09574099610805412

Global Logistics Research Team at Michigan State University, 1995, World Class Logistics: The Challenge of Managing Continuous Change

Greene Alice H., 1991, “Supply Chain of Customer Satisfaction”, Production and Inventory Management Review and APICS News, 11, 24

10.2307/1252016

10.2307/258434

10.2307/3172548

10.1108/eb001493

10.1108/eb014615

Kotter J. P., 1990, A Force for Change: How Leadership Differs from Management

Londe Bernard J, 1997, “Supply Chain Management: Myth or Reality?”, Supply Chain Management Review, 1, 6

10.1108/09600039410070975

Lambert Douglas M., 1998, Fundamentals of Logistics Management

Langley C. John, 1992, “Creating Logistics Customer Value”, Journal of Business Logistics, 13, 1

Lassar Walfried, 1995, “Informal Channel Relationships in Logistics”, Journal of Business Logistics, 16, 81

Lee Hau L., 1992, “Managing Supply Chain Inventory: Pitfalls and Opportunities”, Sloan Management Review, 65

10.1287/mnsc.43.4.546

Lewis I., 1997, “Logistics and Information Technology: A Coordination Perspective”, Journal of Business Logistics, 18, 141

Loforte Anthony J.. (1991) “The Implications of Multicultural Relationships in a Transnational Supply Chain” National Association of Purchasing Management Annual Conference Proceedings pp.69–77.

10.2307/1251899

Manrodt Karl B., 1997, “What's missing in Supply Chain Management?”, Supply Chain Management Review, 1, 80

Mentzer John T., 1993, “Managing Channel Relations in the 21st Century”, Journal of Business Logistics, 14, 27

Monczka Robert, 1998, Purchasing and Supply Chain Management

10.2307/1252059

10.1177/002224299405800302

Novack Robert A., 1995, Creating Logistics Value

Performance Management Group LLC(2001)http:www.pmgbenchmarking.com.

Porter Michael E., 1985, Competitive Strategy: Techniques for Analyzing Industries and Competitors

10.1007/978-1-4757-4816-1

Salcedo Simon, 2000, “The e‐Value Chain”, Supply Chain Management Review, 3, 63

Schmitz Judith M., 1994, “Vertical Integration without Ownership: the Alliance Alternative”, Association of Marketing Theory and Practice Annual Conference Proceedings, 391

10.1016/0007-6813(88)90072-9

Stern Louis W., 1988, Marketing Channels

10.1108/EUM0000000000329

Tosti D., 1990, “Alignment: How It Works and Why It Matters”, Training, 31, 58

10.1111/j.1745-493X.1987.tb00176.x

Tyndall Gene, 1998, Supercharging Supply Chains: New Ways to Increase Value Through Global Operational Excellence

10.1016/0007-6813(88)90006-7

10.2307/1251983