Crowdshippers’ intentions to continue participating in last-mile delivery: A study in Vietnam
Tài liệu tham khảo
Alnaggar, 2021, Crowdsourced delivery: A review of platforms and academic literature, Omega, 98, 102, 10.1016/j.omega.2019.102139
Ashforth, 1989, Social identity theory and organization, The Academy of Management Review, 14, 20, 10.2307/258189
Blau, P. (2017). Exchange and Power in Social Life. https://doi.org/10.4324/9780203792643.
Blohm, 2018, How to manage crowdsourcing platforms effectively?, California Management Review, 60, 122, 10.1177/0008125617738255
Boons, 2015, Feelings of pride and respect as drivers of ongoing member activity on crowdsourcing platforms, Journal of Management Studies, 52
Brawley, 2016, Work experiences on MTurk: Job satisfaction, turnover, and information sharing, Computers in Human Behavior, 54, 531, 10.1016/j.chb.2015.08.031
Chen, 2016, Research Note—Are Online Labor Markets Spot Markets for Tasks? A Field Experiment on the Behavioral Response to Wage Cuts, Information Systems Research, 27, 403, 10.1287/isre.2016.0633
Chen, 2011, Modelling job stress as a mediating role in predicting turnover intention, Service Industries Journal, 31, 1327, 10.1080/02642060903437543
Chen, 2017, Crowdsourced delivery for last-mile distribution: An agent-based modelling and simulation approach, 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 1271, 10.1109/IEEM.2017.8290097
Conway, 2002, Full-time versus part-time employees: Understanding the links between work status, the psychological contract, and attitudes, Journal of Vocational Behavior, 61, 279, 10.1006/jvbe.2001.1857
Côté, 2002, A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit, Journal of Organizational Behavior, 23, 947, 10.1002/job.174
Deng, X., & Joshi, K.D. (2016). Why Individuals Participate in Micro-task Crowdsourcing Work Environment: Revealing Crowdworkers’ Perceptions. Journalof the Association for Information Systems. 〈http://www.microtask.com/〉.
Doucette, 2019, Dual job holding and the gig economy: Allocation of effort across primary and gig jobs, Southern Economic Journal, 85
Dow, S.P., & Klemmer, S.R. (2011). Shepherding the crowd: An approach to more creative crowd work. In Workshop on Crowdsourcing and Human Computation at the Conference on Computer-Human Interaction. (Ed.), Workshop on Crowdsourcing and Human Computation at the Conference on Computer-Human Interaction. (p. 3478).
Feldman, 1992, Patterns of part-time employment, Journal of Vocational Behavior, 41, 282, 10.1016/0001-8791(92)90030-4
Feldman, 1995, Employee reactions to temporary jobs, Journal of Managerial Issues, 7, 127
Folkman, 1987, Age differences in stress and coping processes, Psychology and Aging, 2, 171, 10.1037/0882-7974.2.2.171
Fornell, 1981, Structural equation models with unobservable variables and measurement error: Algebra and statistics, Journal of Marketing Research, 18, 382, 10.1177/002224378101800313
Gdowska, 2018, Stochastic last-mile delivery with crowdshipping, Transportation Research Procedia, 30, 90, 10.1016/j.trpro.2018.09.011
Geri, 2017, Crowdsourcing as a business model, Journal of Global Operations and Strategic Sourcing, 10, 90, 10.1108/JGOSS-05-2016-0018
Haas, 2010, The double-edged swords of autonomy and external knowledge: Analyzing team effectiveness in a multinational organization, Academy of Management Journal, 53, 989, 10.5465/amj.2010.54533180
Hackman, 1976, Motivation through the design of work: Test of a theory, Organizational Behavior and Human Performance, 16, 250, 10.1016/0030-5073(76)90016-7
Hair, 2019, When to use and how to report the results of PLS-SEM, European Business Review, 31, 2, 10.1108/EBR-11-2018-0203
Hair, 2014, Partial least squares structural equation modeling (PLS-SEM), European Business Review, 26, 106, 10.1108/EBR-10-2013-0128
Hamari, 2016, The sharing economy: Why people participate in collaborative consumption, Journal of the Association for Information Science and Technology, 67, 2047, 10.1002/asi.23552
Henseler, 2015, A new criterion for assessing discriminant validity in variance-based structural equation modeling, Journal of the Academy of Marketing Science, 43, 115, 10.1007/s11747-014-0403-8
Herriot, 1996, Contracting careers, Human Relations, 49, 757, 10.1177/001872679604900603
Holtom, 2008, 5 turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future, The Academy of Management Annals, 2, 231, 10.5465/19416520802211552
Hsu, 2007, Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations, International Journal of Human-Computer Studies, 65, 153, 10.1016/j.ijhcs.2006.09.003
Huang, 2020, Crowdsourcing for sustainable urban logistics: Exploring the factors influencing crowd workers’ participative behavior, Sustainability, 12, 3091, 10.3390/su12083091
Jamal, 1984, Job stress and job performance controversy: An empirical assessment, Organizational Behavior and Human Performance, 33, 1, 10.1016/0030-5073(84)90009-6
Kalleberg, A.L., & Dunn, M. (2016). Good Jobs, Bad Jobs in the Gig Economy.
Kankanhalli, 2005, Contributing knowledge to electronic knowledge repositories: An empirical investigation, MIS Quarterly, 29, 113, 10.2307/25148670
Karlı, 2022, Kitle Kaynaklı Teslimatın Benimsenmesi: Bir Çevrimiçi Odak Grup Görüşmesi, Journal, 5, 70
Keith, M., Harms, P., & Long, A. (2020). Worker Health and Well-Being in the Gig Economy: A Proposed Framework and Research Agenda (pp. 1–34). https://doi.org/10.1108/S1479–355520200000018002.
Larrinaga, 2008, Corporate social reporting and reputation risk management, Accounting, Auditing & Accountability Journal, 21, 337, 10.1108/09513570810863932
Le, 2019, Crowd-shipping services for last mile delivery: Analysis from American survey data, Transportation Research Interdisciplinary Perspectives, 1, 10.1016/j.trip.2019.100008
Lee, 2015, Can education change attitudes toward aging? A quasi-experimental design with a comparison group, Journal of Nursing Education and Practice, 5, 90, 10.5430/jnep.v5n9p90
Leimeister, 2009, Leveraging crowdsourcing: Activation-supporting components for IT-based ideas competition, Journal of Management Information Systems, 26, 197, 10.2753/MIS0742-1222260108
Leung, 2021, Crowd workers’ continued participation intention in crowdsourcing platforms, Journal of Global Information Management, 29, 1, 10.4018/JGIM.20211101.oa13
Liang, 2018, How intrinsic motivation and extrinsic incentives affect task effort in crowdsourcing contests: A mediated moderation model, Computers in Human Behavior, 81, 168, 10.1016/j.chb.2017.11.040
Lim, 2018, Consumer-driven e-commerce: A literature review, design framework, and research agenda on last-mile logistics models, Vol. 48, 308
Liu, 2016, How crowdsourcing risks affect performance: an exploratory model, Management Decision, 54, 2235, 10.1108/MD-12-2015-0604
Liu, 2022, Effect of crowdsourcing work characteristics on perceived work effort in competitive crowdsourcing markets, Internet Research
Loan, 2022, Last–Mile Delivery in B2C E-Commerce – Common Practices in Some Countries, But What Do They Mean for Businesses in Vietnam?, Journal of Hunan University Natural Sciences, 10.55463/issn.1674-2974.49.5.3
Lyonette, C., Baldauf, B., & Behle, H. (2010). Quality part-time work: A review of the evidence.
Mitchell, 2001, Why people stay: Using job embeddedness to predict voluntary turnover. In, Academy of Management Journal, Vol. 44, 10.2307/3069391
Molm, 2009, Power and social exchange, 153
Norton, 2015, A theoretical framework, multilevel review, and future research agenda, Organization & Environment, 28, 103, 10.1177/1086026615575773
Podsakoff, 2007, Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis, Journal of Applied Psychology, 92, 438, 10.1037/0021-9010.92.2.438
Punel, 2018, Studying determinants of crowd-shipping use, Travel Behaviour and Society, 12, 30, 10.1016/j.tbs.2018.03.005
Ross, 2010, Who Are the Crowdworkers? Shifting Demographics in Mechanical Turk
Seyoum, 2009
Sightler, 1999, Differences between stayers and leavers among part-time workers, Journal of Managerial Issues, 11, 110
Staats, 2017, Fighting against a shortage of truck drivers in logistics: Measures that employers can take to promote drivers’, Work ability and Health Work, 58, 1
Sun, 2011, Working for one penny: Understanding why people would like to participate in online tasks with low payment, Computers in Human Behavior, 27, 1033, 10.1016/j.chb.2010.12.007
Sun, 2015, Understanding the relationships between motivators and effort in crowdsourcing marketplaces: A nonlinear analysis, International Journal of Information Management, 35, 267, 10.1016/j.ijinfomgt.2015.01.009
Tak, 2008, The differences in career-related variables between temporary and permanent employees in information technology companies in Korea, Journal of Career Development, 34, 423, 10.1177/0894845308316294
Tett, 1993, Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings, Personnel Psychology, 46, 259, 10.1111/j.1744-6570.1993.tb00874.x
Thanh Van. (2021). Last-mile delivery services battle over market share.
Venkatesh, 2013, Bridging the qualitative-quantitative divide: guidelines for conducting mixed methods research in information systems, MIS Quarterly: Management Information Systems, 37, 21, 10.25300/MISQ/2013/37.1.02
Wang, 2016, Towards enhancing the last-mile delivery: An effective crowd-tasking model with scalable solutions, Transportation Research Part E: Logistics and Transportation Review, 93, 279, 10.1016/j.tre.2016.06.002
Wasko, 2005, Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice, MIS Quarterly, 29, 35, 10.2307/25148667
Xie, 1995, Job scope and stress: Can job scope be too high, The Academy of Management Journal, 38, 1288
Ye, 2015, Understanding knowledge contribution in online knowledge communities: A model of community support and forum leader support, Electronic Commerce Research and Applications, 14, 34, 10.1016/j.elerap.2014.11.002
Zheng, 2011, Task design, motivation, and participation in crowdsourcing contests, International Journal of Electronic Commerce, 15, 57, 10.2753/JEC1086-4415150402
