Critical success factors for the implementation of enterprise systems: A literature review

Strategic Change - Tập 27 Số 3 - Trang 185-194 - 2018
John Loonam1, Vikas Kumar2, Amit Mitra2, Azley Abd Razak3
1DCU Business School, Dublin City University, Dublin, Ireland,
2Faculty of Business and Law, Bristol Business School, University of the West of England, United Kingdom
3Faculty of Business and Society, University of South Wales, Treforest, United Kingdom

Tóm tắt

Since their inception into work organizations, enterprise systems (ES) have proved challenging for many organizations to implement successfully. This study seeks to advance our understanding of the ES success literature by focusing on Harzing Journal ranked articles only that focus on the issue of “critical success factors” for ES implementation. The authors identify 34 key critical success factors that can provide both scholars and practitioners with a more holistic view of ES success.

Từ khóa


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