Creative holism: a critical systems approach to complex problem situations
Tóm tắt
The 49th Annual Meeting of the International Society for the Systems Sciences had, as its theme, ‘the potential impacts of systemics on society’. As my contribution to this, I want to discuss why I think a critical systems approach called ‘creative holism’ can help managers address complex problem situations. As is frequently stated, managers today face increasing complexity, change and diversity. Furthermore, the solutions they are offered to help them cope in this situation rarely seem to work. In this paper, it is argued that those solutions fail because they are not holistic or creative enough. The benefits to be gained from holism and creativity (in a systemic sense) are outlined, and a practical approach, ‘creative holism’, is specified which aims to better equip managers to deal with complex problem situations. If the argument is right then systemics has the potential to have both a significant and a beneficial impact upon society in the years to come. Copyright © 2006 John Wiley & Sons, Ltd.
Từ khóa
Tài liệu tham khảo
Ackoff RL, 1981, Creating the Corporate Future
Ackoff RL, 1999, Ackoff's Best: His Classic Writings on Management
Beer S, 1979, The Heart of Enterprise
Beer S, 1994, Beyond Dispute: the Invention of Team Syntegrity
Checkland PB, 1981, Systems Thinking, Systems Practice
Checkland PB, 1998, Information, Systems and Information Systems
Churchman CW, 1968, The Systems Approach
Churchman CW, 1979, The Systems Approach and Its Enemies
Flood RL, 1993, Beyond Total Quality Management
Flood RL, 1991, Creative Problem Solving: Total Systems Intervention
Forrester JW, 1969, Principles of Systems
Jackson MC, 2000, Systems Approaches to Management
Jackson MC, 2003, Systems Thinking: Creative Holism for Managers
Jackson MC, 1984, Towards a system of systems methodologies, JORS, 35, 473
Kaplan RS, 1996, The Balanced Scorecard: Translating Strategy into Action
Katz D, 1966, The Social Psychology of Organizations
Maturana HR, 1986, Physics of Cognitive Processes: Amalfi 1986
Midgley G, 1997, Multimethodology: The Theory and Practice of Combining Management Science Methodologies, 291
Senge PM, 1990, The Fifth Discipline: the Art and Practice of the Learning Organization
Taket AR, 2000, Partnership and Participation
Ulrich W, 1983, Critical Heuristics of Social Planning
von Bertalanffy L, 1950, Systems Thinking, 70
von Bertalanffy L, 1968, General System Theory
Wiener N, 1948, Cybernetics